Unfortunately the stay was terrible. Besides poorly trained and incompetent staff and an aircon unit that sounded like a deisel generator, they billed me 2x for the hotel room and then on check out tried to bill me a 3rd time. The fee was paid through Hotels.com but when I arrived they wanted my credit card for incidentals,,,which is fairly normal. But, on leaving the hotel they asked me for the card again to PAY for the room. I said it was already paid, but they did not believe me. Only upon this investigation, did I find they used my card to pay for the room when i got there...it was not just for incidentals. So, the bottom line: they wanted me to pay 3x for the same room. I asked for a refund for the 2nd payment, but they said they cannot, and can only give me a voucher for future use...then i lost it! Needless to say I will never be back there and will suggest all others to stay away a well.