Guests
All properties in Shenzhen, Guangdong, China

Wyndham Grand Shenzhen

Luxury Shenzhen hotel with 1 indoor pools, connected to the convention center

  • Free WiFi and free parking
From
Rs8,533

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Lobby Sitting Area
  • Lobby Sitting Area
  • Pool
  • Pool
  • Lobby Sitting Area
Lobby Sitting Area. Image 1 of 60.
1 / 60Lobby Sitting Area
2009 Caitian Road, Futian District, Shenzhen, 518033, Guangdong, China
8.8.Fabulous.
  • Very nice hotel.

    Feb 27, 2019

  • Nice room, comfortable bed. Downtown location next to shopping mall and subways.

    Feb 10, 2021

See all 198 reviews

Official standards

This property advises that it adheres to Count on Us (Wyndham) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Walkable
Shopping
Dining options
Transport options
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 273 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • 1 indoor pool
  • Breakfast available
  • Health club

For families

  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Separate bathtub and shower
  • Television
  • Free toiletries

What’s around

  • In Futian
  • Shenzhen Convention and Exhibition Center - 17 min walk
  • Huaqiangbei - 19 min walk
  • Shenzhen City Hall - 22 min walk
  • Huanggang Border Crossing - 22 min walk
  • Shenzhen Central Park - 23 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Room, 1 King Bed, Non Smoking
  • Superior Room, 1 King Bed, Smoking
  • Superior Room, 2 Twin Beds, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Smoking
  • Deluxe Room, 2 Twin Beds, Smoking
  • Deluxe Suite, 1 King Bed, Smoking
  • Superior Room, 2 Twin Beds, Smoking
  • Deluxe Room, 2 Twin Beds, Non Smoking (Upper Floor)
  • Executive Room, 1 King Bed, Smoking
  • Deluxe Suite, 1 King Bed, Non Smoking
  • Executive Suite, 1 King Bed, Non Smoking, City View
  • Executive Suite, 1 King Bed, Smoking, City View
  • Presidential Suite, 1 King Bed, Non Smoking
  • Room, 1 Twin Bed, Accessible, Smoking
  • Deluxe Apartment, 1 King Bed

What’s around

Landmarks

  • In Futian
  • Shenzhen Convention and Exhibition Center - 17 min walk
  • Huaqiangbei - 19 min walk
  • Shenzhen City Hall - 22 min walk
  • Huanggang Border Crossing - 22 min walk
  • Shenzhen Central Park - 23 min walk
  • Coco Park - 23 min walk
  • Shenzhen Library - 29 min walk
  • SEG Electronics - 30 min walk
  • Huanggang Port - 32 min walk
  • Shenzhen Civic Center - 33 min walk

Getting around

  • Hong Kong International Airport (HKG) - 40 min drive
  • Shenzhen Intl. Airport (SZX) - 26 min drive
  • Hong Kong Lok Ma Chau Station - 29 min walk
  • Shenzhen Station - 6 min drive
  • Hong Kong Sheung Shui Station - 11 min drive
  • Gangxia North Station - 11 min walk
  • Gangxia Station - 12 min walk
  • Fumin Station - 21 min walk
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
map
See on map
2009 Caitian Road, Futian District, Shenzhen, 518033, Guangdong, China

At a glance

Hotel size

  • This hotel has 273 rooms
  • This hotel is arranged over 35 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Train station shuttle*

Parking

  • Free onsite self parking
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Barbecue grills

Things to do

  • Number of indoor pools - 1
  • Fitness facilities
  • Health club

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 6028
  • Conference space size (meters) - 560

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or town car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 2014
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Braille signage
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • Chinese
  • English

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Freshen up

  • Partially open bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch TV
  • Cable TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Vintage - This lobby lounge overlooks the garden. Open daily.

Grand Kitchen - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of CNY 120 per person (approximately)

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Children under 18 years old are not allowed in the swimming pool without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 between bookings.

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Wyndham Grand Shenzhen Hotel
  • Wyndham Grand Shenzhen
  • Wyndham Grand Shenzhen Hotel
  • Wyndham Grand Shenzhen Shenzhen
  • Wyndham Grand Shenzhen Hotel Shenzhen

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Wyndham Grand Shenzhen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 2:00 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
  • Yes, there's an onsite restaurant that offers international cuisine and garden views. Nearby restaurants include Wanshan Tianchu (2.3 mi).
  • Wyndham Grand Shenzhen has an indoor pool and a health club, as well as a garden.
8.8.Fabulous.
  • 10.0.Exceptional

    Issue with cold water

    Excellent overall, however we had an issue with cold water, there was no cold water from 6am to 12pm, it was unacceptable and sanitary was a big issue. Breakfast buffet needs a lot more desire. They need to provide wider selections.

    Richard, 1 night trip, Dec 24, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    English was good here and great food and rooms. Great views and close to 2 malls and tons of food with western options too. Good place to stay.

    Ferris, 1 night trip, Jan 21, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Very good hotel

    Very close to subway Station n restaurants around

    Siu Yin mary, 1 night trip, Jan 11, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    It is a nice hotel with friendly staff

    Very good breakfast buffet. The cooks must be very good. I found many dishes were all very well prepared. The rooms are comfortable. Low points are: hotel’s Wifi was exceedingly poor. The regular telephone in the room is also very poor quality: very noisy with static noise that I can’t call housekeeping. By the way, subway construction is on going while we stayed, but no noise pollution. Only in and out of the hotel could be messy. Rooms are nice and comfortable.

    Peichuen, 4 night trip, Jan 2, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Thanks William for the free upgrade, will choose to stay here again.

    kin woon, 1 night family trip, Dec 24, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    great staff and customer relations executive Hassam was most helpful.

    frederic, 1 night business trip, Dec 8, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good location, nice rooms, but the works next door were very loud, even at night time.

    JK, 4 night business trip, Nov 16, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Nice hotel with cigar bar.

    Great hotel near the convention center, just 2 blocks walking distance.

    Nick, 5 night business trip, Nov 16, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    This is a fantastic hotel located at the heart of Shenzhen. The service is 5 stars, and it is also quiet - so great for working professionals. If you need any help, just as for Mr. William Deng, or also another Wyndham associate named Hassan. They will take care for your every need, and ensure a wonderful stay. Thank you to all staff at this hotel for making my stays in your hotel the best!

    Mr.Prochnow, 1 night business trip, Oct 4, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent service, Kate at check in was very helpful. This was my third time staying here and their professionalism is very consistent. Everything is very clean, including the gym.

    Gregory, 2 night trip, Sep 22, 2019

    Verified Hotels.com guest review

See all 198 reviews