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All properties in Jerusalem, Israel
1 room, 2 adults

Jerusalem Castle Hotel

Great for families

Good to know

  • Free cribs/infant beds
  • Dry cleaning/laundry service
  • Elevator
  • Free WiFi
24 Abarbanel, Jerusalem, 9247707, Israel

City-center hotel within walking distance of Jerusalem Great Synagogue
  • Free WiFi in lobby
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Dry cleaning/laundry service
    • Elevator
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • did clean room and there were probs with theft at this hotel Jan 31, 2020
  • I fotgot a mobile charger translate , I hope recover,my friend will go tomorrow.Jan 28, 2020

Jerusalem Castle Hotel

  • City Double Room, City View
  • Superior Room, Balcony
  • Superior Room, Patio
  • City Triple Room, City View

What’s around Jerusalem Castle Hotel

Landmarks

  • In Jerusalem City Centre
  • Israel Museum - 19 min walk
  • Western Wall - 29 min walk
  • Al-Aqsa Mosque - 31 min walk
  • Jerusalem Great Synagogue - 8 min walk
  • Ben Yehuda Street - 10 min walk
  • Machane Yehuda Market - 16 min walk
  • Mamilla Mall - 16 min walk

Getting around

  • Ben Gurion Airport (TLV) - 42 min drive
  • Jerusalem Malha Station - 6 min drive
  • Jerusalem Biblical Zoo Station - 7 min drive
  • Jerusalem (JRS-Malha Railway Station) - 15 min drive

At a glance

Key facts

Hotel size

  • This hotel has 25 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11:00 AM
  • Express check-in/out
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Transport

Parking

  • Onsite self parking (USD 20 per day)

  • Wheelchair-accessible parking on site

  • Onsite parking limited

Payment types at the property

  • Cash

Other information

  • No alcohol served onsite
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Room service (during limited hours)
Things to do
  • Pool sun loungers
  • Pool umbrellas
  • Spa services on site
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2010
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • Arabic
  • English
  • French
  • Hebrew
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
  • Memory foam mattress
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Jerusalem Castle Hotel’s small print

Also known as

  • Jerusalem Castle Hotel
  • Jerusalem Castle
  • Jerusalem Castle Hotel Hotel
  • Jerusalem Castle Hotel Jerusalem
  • Jerusalem Castle Hotel Hotel Jerusalem

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests must contact this property in advance to reserve cribs/infant beds.

Onsite parties or group events are strictly prohibited.

Long-term renters welcome.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • All citizens of Israel may be charged the national value-added tax

Optional extras

Self parking costs USD 20 per day

Rollaway beds are available for USD 25.0 per night

Buffet breakfast is offered for an extra charge of USD 14 for adults and USD 14 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Jerusalem Castle Hotel

  • Does Jerusalem Castle Hotel offer free cancellation for a full refund?
    Yes, Jerusalem Castle Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Jerusalem Castle Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Jerusalem Castle Hotel?
    Yes. Self parking costs USD 20 per day. Parking spots may be limited.
  • Are pets allowed at Jerusalem Castle Hotel?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Jerusalem Castle Hotel?
    You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Jerusalem Castle Hotel?
    Yes. Nearby restaurants include Al Dente (8-min walk), Chakra (9-min walk), and Mona (10-min walk).
  • What is there to do at Jerusalem Castle Hotel and nearby?
    Jerusalem Castle Hotel has spa services and a picnic area, as well as a garden.

Recent reviews

Good 7.8 From 106 reviews

Good 6.0
Good location. Clean, basic. We needed a room for a few hours on our last night before getting to the airport early AM. Unfortunately we were given a room on the ground floor right next to the reception - lots of noise, phone ringing all night, loud customers etc. We barely slept and kept waking up every hour. Maybe this was the last room they had but still, it was anything but restful. We contacted the hotel after through the Expedia messaging system with no reply. If you decide to stay, make sure it is a room in the upper floors.
A&L, gb1 night romance trip
Good 6.0
Standards have slipped from previous experience
Had to wait till 3 p.m. for a 2 p.m. check in. Safe in room did not function and staff were unable to correct this. Heating barely worked. Tap in bathroom was leaking badly. Towels were rather worn and need replacing . The special Sabbath lift was non functioning. Disappointed that security taken on credit card at check in will not be cancelled for a month.
gb2 night trip with friends
Fair 4.0
Don't leave your luggage with them for storage, they'll just leave it in unattended in the lobby. Otherwise, an ok hotel at a good location.
us1 night business trip
Very good 8.0
Good stay in Jerusalem
The hotel is really nice and comfortable, really modern and quite close from the Center, but in a nicer area. The only bad thing is that the receptionists were not that helpful for anything
Alexa, gb3 night trip
Good 6.0
Firstly we got a very bad room (although we paid for superiour garden room). But the manager (Kristina) took an effort and gave us the second day a better room. I appriciate this.
us4 night family trip
Exceptional 10.0
Jerusalem Castle Hotel excellent
Cozy and well kept hotel. Staff were nice and helpful. I like the fact that they offered airport shuttle service that helped save a lot of money compared to ordering a taxi.
Ramon, us1 night trip
Good 6.0
No cup or glass in the room, no drinking water, no tissues, messages left at the desk not delivered
us2 night family trip
Exceptional 10.0
The hotel is in a nice area 20 mins walk from new and old city. The staff were very helpful especially Marcus who drew maps for us on our first few days to help us find our way around.
gb7 night romance trip
Very good 8.0
Staff is helpful. The optional breakfast is overpriced.
us3 night family trip
Very good 8.0
Easy walk into town, but price was not worth the accommodation. No breakfast included and limited seating area in reception and no dining room
gb4 night family trip

Jerusalem Castle Hotel