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All properties in Guatemala City, Guatemala (department), Guatemala

Apart - Hotel Casa Serena

Family-friendly apartment with kitchen, near U.S. Embassy in Guatemala

  • Free WiFi and free parking
From
Rs9,328

Image gallery

  • Birthday Party Area
  • Birthday Party Area
  • Pool
  • Outdoor Pool
  • Birthday Party Area
Birthday Party Area. Image 1 of 58.
1 / 58Birthday Party Area
9.4.Exceptional.
  • Fantastic little hotel, friendly staff and delicious breakfast. even has a small play…

    Apr 1, 2021

  • Great location and great value. On Friday night I heard music from the surroundings…

    Feb 21, 2020

See all 28 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Property uses a professional cleaning service

Guests rated location

Safe
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Bathtub
  • Kitchen
  • Gym

Property highlights

Main amenities

  • 30 apartments
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Free children's club
  • Free airport shuttle

Feel at home

  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Rollaway/extra beds (surcharge)

What’s around

  • In Zona 10
  • U.S. Embassy in Guatemala - 18 min walk
  • Plaza Fontabella Shopping Center - 4 min walk
  • Avenida La Reforma - 6 min walk
  • Embassy of Canada - 6 min walk
  • Oakland Mall - 8 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Comfort Suite, 1 King Bed, Kitchen, Pool View
  • Comfort Suite, 2 Bedrooms, Kitchen, Pool View

Location

  • In Zona 10
  • U.S. Embassy in Guatemala - 18 min walk
  • Plaza Fontabella Shopping Center - 4 min walk

What’s around

Landmarks

  • In Zona 10
  • U.S. Embassy in Guatemala - 18 min walk
  • Plaza Fontabella Shopping Center - 4 min walk
  • Avenida La Reforma - 6 min walk
  • Embassy of Canada - 6 min walk
  • Oakland Mall - 8 min walk
  • The Village Shopping Center - 11 min walk
  • Union Church of Guatemala - 12 min walk
  • Embassy of Israel in Guatemala - 12 min walk
  • El Obelisco - 13 min walk
  • Embassy of Germany in Guatemala - 14 min walk

Getting around

  • La Aurora Intl. Airport (GUA) - 23 min drive
  • Free airport shuttle
  • Area shuttle (surcharge)

At a glance

Size

  • 30 apartments

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is 1 PM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*
  • Free children's club

Pets

  • Pets allowed*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Free airport shuttle from 7:00 AM to 4:00 PM*

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site
* See small print for additional details or extra charges

The manager

Speaks: English, Spanish

At the aparthotel

Taking the kids?

  • Children's club (free)

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Barbecue grills

Things to do

  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Playground on site
  • Arcade/game room

Working away

  • Business center
  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • English
  • Spanish

In the apartment

Home comforts

  • Coffee/tea maker

Sleep well

  • Soundproofed rooms
  • Premium bedding

Things to enjoy

  • Separate dining area
  • Number of living rooms
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • 50-inch Smart TV
  • Premium TV channels

Stay connected

  • Free newspaper
  • Free WiFi

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Los Sanchez - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Small print

Also known as

  • Hotel Casa Serena Guatemala City
  • Apart - Hotel Casa Serena Aparthotel
  • Apart - Hotel Casa Serena Guatemala City
  • Apart - Hotel Casa Serena Aparthotel Guatemala City
  • Hotel Casa Serena
  • Casa Serena Guatemala City
  • Apart Hotel Casa Serena Guatemala City
  • Apart Hotel Casa Serena
  • Apart Casa Serena Guatemala City
  • Apart Casa Serena
  • Apart Casa Serena Guatemala C
  • Apart Casa Serena Aparthotel

Optional extras

Rollaway beds are available for USD 20.0 per night

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 15 per pet, per day

Service animals exempt from fees

Area shuttle service is offered for an extra charge

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Apart - Hotel Casa Serena does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Yes, pets are welcome. There's a charge of USD 15 per pet, per day. Service animals are exempt from fees.
  • You can check in from 2:00 PM - midnight. Check-out time is 1 PM.
  • Yes, Los Sanchez offers international cuisine. Nearby restaurants include Gracia Cocina de Autor (3-min walk), Tanoshii (3-min walk), and The Market (3-min walk).
  • Yes, a free airport shuttle is available from 7:00 AM to 4:00 PM on request.
  • Apart - Hotel Casa Serena has an outdoor pool, a 24-hour health club, and an arcade, as well as a picnic area, a garden, and access to a nearby outdoor pool.
9.4.Exceptional.
  • 10.0.Exceptional

    This hotel its so beautifully maintained. The staff is amazing, and the location is super safe, you can walk to the mall, plaza, restaurants. The pool is beautiful, the breakfast was really good. I am very happy with my stay here. I loved it.

    1 night trip, Jan 12, 2020

    Verified Expedia guest review

  • 8.0.Very good

    I loved the hotel, personal attention, clean, big rooms. But, gym is very small, no lifts.

    3 night business trip, Nov 17, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Spacious rooms, attractive lobby and breakfast area. Safe and secure. Free airport shuttle.

    rkvis, 1 night trip, Aug 29, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Spacious and great amenities

    we have stayed here before. We like how spacious the apartments are. We also like the complimentary breakfast, pool, playground and ping pong table. Only downside is that it can get a little noisy on the weekends with the businesses around.

    4 night family trip, Aug 1, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Its a good hotel

    we stay here for one night and the hotel is good. We might come back again.

    PO CHUAN, 1 night business trip, Jul 17, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Hotel was beautifully decorated, clean and the location was great. Staff was friendly and attentive. Breakfast was delicious. Will definitely book again.

    1 night family trip, Jun 21, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The suite we stayed in was beautiful!!! The staff was excellent and made us feel very welcome! We had a lizard in our room;)

    1 night family trip, Jun 19, 2019

    Verified Orbitz guest review

  • 6.0.Good

    STRANGE FEELING ABOUT THIS PLACE

    LOVED MY ROOM, HOWEVER I NEVER SAW ANYONE ELSE STAYING AT THE HOTEL. I FELT LIKE I WAS THE ONLY PERSON THERE. VERY STRANGE. ALSO, ONE OF THE REASONS I BOOKED THIS PLACE WAS BECAUSE IN THE DESCRIPTION, IT SAYS THERE WAS A BAR AND THERE WAS NO BAR

    Mark, 4 night trip, May 24, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Comfy stay

    It was great. Plenty of space for a family of 4.

    Patricia, 1 night family trip, May 22, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Everything was stunning and clean and beautiful! The pictures doesn’t do it any justice. The internet needs a little work...

    1 night family trip, Apr 6, 2019

    Verified Expedia guest review

See all 28 reviews