El Santuario Resort & Spa offers a tranquil retreat by the lake, with lush gardens and serene pools. Unwind at one of two outdoor pools, indulge in international cuisine at an on-site restaurant or rejuvenate with a hot stone massage. Previous guests rave about the helpful staff.
Carretera a Colorines Km. 4.5, Valle de Bravo, MEX, 51200
What's nearby
Valle de Bravo Dam - 1 min walk - 0.1 km
Casa De Oración Carmel Maranatha OCD - 5 min drive - 4.8 km
Central Square - 11 min drive - 9.5 km
Avandaro Waterfall - 18 min drive - 13.1 km
Velo de Novia Waterfalls - 29 min drive - 16.9 km
Getting around
Benito Juarez International Airport (MEX) - 136 min drive
Restaurants
Restaurante los Veleros - 10 min drive
Tacos el Tripa - 9 min drive
Pizzas Doña Fide - 9 min drive
Birria el Amigo Erasmo - 5 min drive
Salon los Girasoles - 9 min drive
About this property
El Santuario Resort & Spa
El Santuario Resort & Spa is a great choice for a stay in Valle de Bravo. Guests can visit the spa to be pampered with hot stone massages, facials, or body treatments, and Naha, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 outdoor pools, a bar/lounge, and a snack bar/deli. The room service and helpful staff get good marks from fellow travelers.
Languages
English, Spanish
At a glance
Hotel size
135 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is 11:30 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Parking
Free on-site self-parking
Free on-site valet parking
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–11 AM
2 restaurants
Bar/lounge
Room service (limited hours)
Snack bar/deli
What to do
Tennis lessons
Kayaking
Mountain climbing nearby
Skydiving nearby
Working away
7 meeting rooms
Conference center (377 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Wedding services
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Terrace
2 outdoor pools
Full-service spa
Reception hall
Accessibility
Front entrance ramp
Room amenities
Be entertained
50-inch Smart TV
Cable TV channels
Home comfort
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Premium bedding
Freshen up
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa El Santuario. Services include hot stone massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Dining
Naha - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 300.00 per person
Children & extra beds
Rollaway beds are available for MXN 200.0 per stay
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
El Santuario Resort Residences Valle de Bravo
El Santuario Resort Residences
El Santuario Residences Valle de Bravo
El Santuario Residences
El Santuario Resort Valle de Bravo
El Santuario Resort
El Santuario Valle de Bravo
El Santuario
El Santuario Resort Spa
El Santuario & Spa Valle Bravo
El Santuario Resort & Spa Hotel
El Santuario Resort & Spa Valle de Bravo
El Santuario Resort & Spa Hotel Valle de Bravo
Frequently asked questions
Does El Santuario Resort & Spa offer free cancellation for a full refund?
Yes, El Santuario Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at El Santuario Resort & Spa?
Yes, there are 2 outdoor pools.
Are pets allowed at El Santuario Resort & Spa?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at El Santuario Resort & Spa?
Yes, there's free self and valet parking.
What are the check-in and check-out times at El Santuario Resort & Spa?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:30 AM.
What is there to do at El Santuario Resort & Spa and nearby?
Have fun with onsite activities such as kayaking, and improve your game on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. El Santuario Resort & Spa also has spa services and a picnic area, as well as a garden.
Are there restaurants at or near El Santuario Resort & Spa?
Yes, there are 2 onsite restaurants, featuring international cuisine and poolside dining.
What's the area around El Santuario Resort & Spa like?
El Santuario Resort & Spa is located a short 1-minute walk from Valle de Bravo Dam.
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El Santuario Resort & Spa Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
5 January 2024
Amazing resort
Amazing beautiful resort. If coming to Valle del Bravo highly recommend stay here
Nathan
Nathan, 2-night trip
10/10 Exceptional
21 April 2024
Staff were very kind and the place has a greate view
David
David, 1-night trip
10/10 Exceptional
30 June 2024
Great piece in Valle, excellent general manager, always willing to help
PEDRO
PEDRO, 2-night trip
10/10 Exceptional
31 August 2023
The place is awesome, sometimes the personal is rude about the tips. But in general, everything was amazing, beautiful views and incredible peaceful for rest.
Lauro
Lauro, 2-night trip
8/10 Very good
25 June 2024
a
Francisca
Francisca, 3-night trip
10/10 Exceptional
16 August 2023
Beautiful!
Beautiful place, excellent service, great staff.
Walls are a bit thin. We could hear very thing from the room next door. And I mean EVERYTHING!! 😬
But definitely will come back some day!!
Eduardo
Eduardo, 2-night trip
4/10 Fair
24 July 2024
Pools were old and dirty. Very noisy hotel and they don't have Air Conditioning. inconvenient location. Room service food was horrible. Do not recommend it at all. Staff did what they could but to no avail. Great massage! Not worth the price.
Yuridia
Yuridia, 4-night trip
10/10 Exceptional
4 March 2024
C
Diego
Diego, 1-night trip
10/10 Exceptional
6 November 2023
N/A
Linda
Linda, 2-night trip
10/10 Exceptional
18 March 2025
Excelente hotel
Un excelente hotel, su personal muy servicial sus instalaciones están bien, la atención en el restaurante es rápida y los alimentos con un buen sabor, su carta me gustaría que fuera con más platillos. El spa fue una experiencia grata
Jose
Jose, 2-night trip
4/10 Fair
18 March 2025
Pues pedí una habitación vista al lago y lo único que veía era un árbol , demasiado caro y el servicio es pésimo realmente no lo recomiendo
Enrique
Enrique, 2-night trip
8/10 Very good
18 March 2025
Guillermo
Guillermo, 2-night trip
10/10 Exceptional
17 March 2025
Hotel bien, aplicación con fallas.
Todo muy bien, excepto el problema con la aplicación para cancelar una noche.
JORGE LUIS
JORGE LUIS, 2-night trip
8/10 Very good
17 March 2025
arturo
arturo, 3-night trip
8/10 Very good
16 March 2025
Puede mejorar mucho
El hotel estaba muy lleno, lo cual no hizo tan cómoda, la estancia, la alberca estaba muy sucia y le faltaba mucho, mantenimiento, paredes, escarapelas, partes, oxidadas, y el Servicio de los Meseros muy lento, antes del santuario era excelente opción para Valle de Bravo, y ahora tengo mis dudas
Maria del mar
Maria del mar, 1-night trip
8/10 Very good
11 March 2025
Muy bueno excepto por los vecinos
Fue una estancia excelente excepto porque a un costado tuvieron una fiesta con un ruido insoportable
geronimo
geronimo, 2-night trip
10/10 Exceptional
27 February 2025
gerardo
gerardo, 2-night trip
10/10 Exceptional
23 February 2025
Hermoso
El hotel es muy bonito, incómodo por tantas escaleras, las habitaciones preciosas. Pensé que era un hotel para adultos, pero había niños y eso le quita paz al lugar que se supone que es para meditar y relajarse. La comida no es la mejor, pero no mala. En general es un lugar hermoso al que definitivamente regresaré.
gerardo c
gerardo c, 2-night trip
10/10 Exceptional
19 February 2025
Ana Paola
Ana Paola, 1-night trip
10/10 Exceptional
18 February 2025
Miguel
Miguel, 1-night trip
10/10 Exceptional
13 February 2025
Verified traveller
1-night trip
8/10 Very good
8 February 2025
El servicio muy bien, las instalaciones un poco antiguas y en la habitación que elegi siempre hubo ruido. Por el precio que pague, no vale la pena.
Eric
Eric, 1-night trip
10/10 Exceptional
26 January 2025
Verified traveller
2-night trip
4/10 Fair
21 January 2025
Muchos emparedados pero Nadie hace caso sobre todo en las albercas comunes.
CUIDADO: LA CARTA DE BEBIDAS TIENE UN PRECIO Y EN LA CUENTA SALE OTRO APROX 50% MÁS CARO(es un robo).
El restaurante muy caro para tan poco cheff. No vale la. Pena comer ahi