The hotel is in a fantastic location...if you have a car!
It's located 15km from Bariloche, right next to the lake. The views are spectacular, but there's not a lot to do in the vicinity.
The hotel staff don't seem experienced - the computer system was down the day we arrived and we had to wait over an hour to be checked in, even though there were no others checking in at the time. When we finally got our room it hadn't been cleaned (apparently since the builders had finished constructing it!), so we left to drive into Bariloche. When we got back we were given the wrong key. There were other small issues, (no curtains in the bathroom, even though people can walk past outside, same for the walk-in wardrobe), but the staff were friendly and apologetic, the scenery is beautiful, the rooms are well-equipped, and overall I would recommend this hotel.