Arrived and checked in for 1 night bed and breakfast...duvet cover on the bed was dirty so we complained and got it changed, we also got a free drink at the bar, the room was adequate but for a 4 star needed a little TLC, seal on the bottom of the shower was coming off, no toilet brush for cleaning, lock on bathroom door didnt work, material on the stool by dressing table was stained, carpet was threadbare in 2 places, breakfast was average, no cereal, yoghurt or fruit...had an evening meal in the bar my steak and ale pie was so oversalted it ruined it...for £165 a night for 2 people we wont be going back.