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Merchant Hotel

3.5 star property
Hotel with restaurant, near KOMTAR
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Merchant Hotel

Daily continental breakfast (MYR 30 per person)
View from property
Front of property
Minibar, in-room safe, desk, laptop workspace
View from property

Reviews

7.8 out of 10

Good

Popular amenities

  • Connecting rooms available
    Connecting rooms available
  • 24/7 front desk
    24/7 front desk
  • Free parking
    Free parking
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant
Main amenities
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Room service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Meeting room
  • Multilingual staff
  • Free newspapers in the lobby
  • Luggage storage
Feel at home
  • Connecting/adjoining rooms available
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Minibar
The price is ₹3,681
₹4,570 total
includes taxes & fees
29 Nov - 30 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Executive Twin Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Executive Twin Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hair dryer
Private bathroom
Shower/tub combination
Bidet
Coffee/tea maker
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hair dryer
Private bathroom
Shower/tub combination
Bidet
Coffee/tea maker
  • 21.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hair dryer
Private bathroom
Shower/tub combination
Bidet
Coffee/tea maker
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hair dryer
Private bathroom
Shower/tub combination
Bidet
Coffee/tea maker
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Executive Double Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hair dryer
Private bathroom
Shower/tub combination
Bidet
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hair dryer
Private bathroom
Shower/tub combination
Bidet
Coffee/tea maker
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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The price is ₹2,716
₹3,451 total
includes taxes & fees
26 Nov - 27 Nov
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About the area

Map
55 Jalan, George Town, Penang, 10000

What's nearby

  • KOMTAR - 13 min walk - 1.1 km
  • Penang City Hall - 15 min walk - 1.3 km
  • Swettenham Pier Cruise Terminal - 20 min walk - 1.7 km
  • Gurney Drive - 3 min drive - 2.5 km
  • Gurney Plaza - 5 min drive - 4.2 km

Getting around

  • Penang Intl. Airport (PEN) - 28 min drive
  • Penang Sentral - 29 min drive
  • Tasek Gelugor Station - 49 min drive

Restaurants

  • ‪Restoran Sup Hameed - ‬1 min walk
  • ‪Kirishima Japanese Restaurant - ‬2 min walk
  • ‪Red Garden Food Paradise & Night Market - ‬2 min walk
  • ‪Kheng Pin Cafe 群賓茶餐室 - ‬1 min walk
  • ‪Gala House - ‬2 min walk

About this property

Merchant Hotel

When you stay at Merchant Hotel, you'll be just a 5-minute drive from KOMTAR and Swettenham Pier Cruise Terminal. For a bite to eat, guests can check out Merchant Cafe, which serves local and international cuisine and is open for breakfast. Also, Gurney Drive and Gurney Plaza are just a 5-minute drive away.

Languages

Chinese (Mandarin), English, Filipino, Malay

At a glance

Hotel size

  • 93 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: midnight
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Onsite parking limited

Other information

  • Designated smoking areas
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • Restaurant
  • Room service (limited hours)

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Wheelchair accessible
  • Thin carpet in room

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Mobile key entry

Special features

Dining

Merchant Cafe - This restaurant specializes in local and international cuisine and serves breakfast only.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MYR 30 for adults and MYR 30 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Merchant Hotel Penang
Merchant Hotel
Merchant Penang
Merchant Hotel Penang/George Town
Merchant Hotel George Town
Merchant George Town
Merchant Hotel Hotel
Merchant Hotel George Town
Merchant Hotel Hotel George Town

Frequently asked questions

Are pets allowed at Merchant Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Merchant Hotel?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Merchant Hotel?
Check-in start time: 3 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Merchant Hotel and nearby?
Recommended spots to visit include KOMTAR (13-min walk) and Swettenham Pier Cruise Terminal (1 mi), along with Gurney Drive (1.2 mi) and Gurney Plaza (2.3 mi).
Are there restaurants at or near Merchant Hotel?
Yes, Merchant Cafe offers local and international cuisine.
What's the area around Merchant Hotel like?
Merchant Hotel is a short 13-minute walk from KOMTAR and 20 minutes' walk from Swettenham Pier Cruise Terminal.

Merchant Hotel Reviews

Reviews

7.8

Good

7.8/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Very good

Close to shopping and historical area.
Bing Kit, 3-night trip
Verified Expedia guest review

10/10 Exceptional

LIANGZHU, 4-night trip
Verified Expedia guest review

6/10 Good

Siak Puah, 4-night trip
Verified Expedia guest review

2/10 Poor

Booked into 2 rooms on 10th floor which both were warm due to hot spell. But reception not proactive to offer lower rooms until I requested. Because of my complaints and changed rooms 3 times I believe a certain staff took personal action to reconfigure my key every day. Thus, I had reset my key. Hope management will look into my case.
Philip Puay Koon, 3-night trip
Verified Expedia guest review

8/10 Very good

Soo Men, 2-night trip
Verified Expedia guest review

8/10 Very good

Daniel, 2-night trip
Verified Hotels.com guest review

6/10 Good

Booked three room request high floor when reservation but all arrange in First floor,the towel disrepair & smelly too.
BOON KHIM, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cheah Chee Seong, 2-night trip
Verified Expedia guest review

8/10 Very good

Old hotel conveniently located
It is a dated hotel that has seen better days. Having said that, the service staff is attentive and helpful. Location is good. Carpark is opened in the back. The rooms are old but OK. Beds too soft like the pillows. We heard noise from the karaoke next-door til after 11pm. Then there is the noise from I think the external aircon condenser that's making a lot of humming noise every few minutes for about 15 secs each time. There's no noise from the road. Also didn't hear the prayers from the nearby mosque.
James, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

KAR CHOON, 1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night business trip
Verified Hotels.com guest review

8/10 Very good

Stephen-Claude, 6-night trip
Verified Hotels.com guest review

2/10 Poor

Bad experience stayed in Merchant Hotel
Phoon, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Anita, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

awesome stay
Mithrra, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Siti, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

clean, good air con, location good, good services, friendly.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Hotel Location
one thing that this hotel has compared to many other hotels is that the location is very convenience and really centre to the places of attraction.
1-night family trip
Verified Hotels.com guest review

6/10 Good

2-night family trip
Verified Hotels.com guest review

8/10 Very good

Convenient but depend on the purpose of visit there
Elsie, 3-night trip
Verified Expedia guest review

6/10 Good

Spacious room with comfy bed. The washroom is dated and the pillow need to be replace.
Anonymous, 2-night trip
Verified Expedia guest review

6/10 Good

3-night trip
Verified Expedia guest review

6/10 Good

Good for tourism stay
Very noisy even can hear loud music in midnight. Somemore the big noise from some temple even at 5am. Check in service super slow but staff attitude good.
Kwan Seong, 2-night business trip
Verified Hotels.com guest review

6/10 Good

2-night trip
Verified Expedia guest review

2/10 Poor

Chia keong, 1-night business trip
Verified Hotels.com guest review