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Viva Heavens by Wyndham, A Trademark All Inclusive

4.0 star property
All-inclusive beachfront resort with outdoor pool, near Playa Dorada Golf Course
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Viva Heavens by Wyndham, A Trademark All Inclusive

On the beach, white sand, sun-loungers, beach umbrellas
5 restaurants, breakfast, lunch, dinner served; international cuisine
Front of property
5 restaurants, breakfast, lunch, dinner served; international cuisine
Outdoor pool, open 6:00 AM to 7:00 PM, free pool cabanas, pool umbrellas

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Free parking
  • Gym
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 5 restaurants and bar/lounge
  • Outdoor pool
  • Outdoor tennis court
  • Fitness center
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Beach bar
  • Pool bar
  • Coffee shop/cafe

Feel at home (6)

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Private bathroom
  • Television
  • Garden
  • Terrace
The price is ₹10,821
₹13,851 total
includes taxes & fees
19 Dec - 20 Dec

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Amnesia 1 king size bed, non-smoking

Minibar, in-room safe, individually decorated, individually furnished

Amnesia 1 king size bed, non-smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 48.50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Nirvana 1 king size bed, handicapped accessible, non-smoking

Minibar, in-room safe, individually decorated, individually furnished

Nirvana 1 king size bed, handicapped accessible, non-smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 38.50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Nirvana 1 king size bed, non-smoking.

Minibar, in-room safe, individually decorated, individually furnished

Nirvana 1 king size bed, non-smoking.

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 38.50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Nirvana 2 queen size beds, non-smoking.

Minibar, in-room safe, individually decorated, individually furnished

Nirvana 2 queen size beds, non-smoking.

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 38.50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for All Together Several beds, non-smoking

Minibar, in-room safe, individually decorated, individually furnished

All Together Several beds, non-smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 48.50 sq m
  • Sleeps 5
  • 1 King Bed and 3 Twin Beds

View all photos for Amnesia 2 queen size beds, non-smoking

Minibar, in-room safe, individually decorated, individually furnished

Amnesia 2 queen size beds, non-smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 48.50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Bliss 1 king size bed, non-smoking

Minibar, in-room safe, individually decorated, individually furnished

Bliss 1 king size bed, non-smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 20.50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room Superior

Minibar, in-room safe, individually decorated, individually furnished

Room Superior

  • Sleeps 4
  • 2 Full Bed(s) and 2 Twin Bed(s)

View all photos for Room Junior

Minibar, in-room safe, individually decorated, individually furnished

Room Junior

  • Sleeps 4
  • 2 Full Bed(s) and 2 Twin Bed(s)

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About the area

Map
Playa Dorada Complex, Puerto Plata, 570000

What's nearby

  • Playa Dorada Golf Course - 1 min walk
  • Playa Dorada - 7 min walk
  • Malecón De Puerto Plata - 7 min drive
  • Embassy of the United States Dominican Republic - 7 min drive
  • Puerto Plata Cable Car - 9 min drive

Getting around

  • Gregorio Luperon Intl. Airport (POP) - 25 min drive
  • Cibao Intl. Airport (STI) - 93 min drive

Restaurants

  • ‪El Mercado Restaurant - ‬3 min drive
  • ‪Sakura Restaurante Japonés - ‬3 min drive
  • ‪Iberostar Costa Dorada Lobby Bar - ‬3 min drive
  • ‪Mi Bohio Restaurant - ‬6 min drive
  • ‪Gran Ventana Beach Bar - ‬5 min walk

About this property

Viva Heavens by Wyndham, A Trademark All Inclusive

At Viva Heavens by Wyndham, A Trademark All Inclusive, you can spend time at the beach enjoying beach umbrellas, yoga, and volleyball, plus you'll be within a 10-minute walk of Playa Dorada. Guests in the mood for pampering can indulge in massages, body wraps, and facials, and the outdoor pool provides fun for everyone. V Kitchen, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this all-inclusive resort include a beach bar, a fitness center, and an outdoor tennis court. Fellow travelers say good things about the helpful staff and overall property condition.

All-inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Surfing/body boarding

Land activities

Bicycling
Fitness facilities
Tennis
Volleyball
Tennis rackets

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, French, German, Italian, Spanish

At a glance

DONE

Hotel size

    • 180 units
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • Guests at this property also have access to the resort facilities of neighbouring property Viva Tangerine By Wyndham.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 5 restaurants
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Childcare in room (surcharge)
  • Children's menu

What to do

  • On the beach
  • Tennis
  • Beach yoga
  • Fitness classes
  • Pilates classes
  • Beach volleyball
  • Archery
  • Kayaking
  • Canoeing
  • Parasailing
  • Sailing
  • Boat tours
  • Motor boating
  • Snorkeling
  • Surfing/body boarding
  • Windsurfing
  • Shopping
  • Golf lessons nearby
  • Horse riding nearby
  • Scuba diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • Adjacent to a golf course
  • An outdoor pool
  • Spa services
  • Outdoor tennis court
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Water dispenser

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Front entrance ramp
  • Well-lit path to entrance
  • Tile flooring in room

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include facials, body wraps, body scrubs, and body treatments.

Dining

V Kitchen - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Blend - This restaurant specializes in Fusion cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Rosmarino - This beach restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Puebla 222 - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Sofrito - This restaurant specializes in local cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Fees & policies

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 7:00 PM

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Frequently asked questions

Does Viva Heavens by Wyndham, A Trademark All Inclusive offer free cancellation for a full refund?
Yes, Viva Heavens by Wyndham, A Trademark All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Viva Heavens by Wyndham, A Trademark All Inclusive?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 7:00 PM.
Are pets allowed at Viva Heavens by Wyndham, A Trademark All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Viva Heavens by Wyndham, A Trademark All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Viva Heavens by Wyndham, A Trademark All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Viva Heavens by Wyndham, A Trademark All Inclusive?
No, this resort doesn't have a casino, but Coral Reef Casino (21-min drive) is nearby.
What is there to do at Viva Heavens by Wyndham, A Trademark All Inclusive and nearby?
Have fun with onsite activities like kayaking, parasailing, and sailing and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, Pilates, and volleyball. Enjoy a swim in the outdoor pool or use the resort's other amenities, which include a fitness center and spa services. Viva Heavens by Wyndham, A Trademark All Inclusive also has a garden.
Are there restaurants at or near Viva Heavens by Wyndham, A Trademark All Inclusive?
Yes, there are 5 onsite restaurants, featuring alfresco dining and international cuisine.
What's the area around Viva Heavens by Wyndham, A Trademark All Inclusive like?
Viva Heavens by Wyndham, A Trademark All Inclusive is in Playa Dorada, a short 7-minute walk from Playa Dorada.

Viva Heavens by Wyndham, A Trademark All Inclusive Reviews

Reviews

7.4

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Poor

Worst Resort Ever
When we there the receptionist was flirting with a gust, the one of the employees offered my kids The manager Marie try to charge me $780.00 for a taxi and last is a all inclusive resort but the only give you one bottle of soda when you comes ask for another they told me no is only to welcome you in.
Lina, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very peaceful relaxing
Nancy A, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Arileida, 1-night trip
Verified Hotels.com guest review

6/10 Good

It would have been way better if they had more bars, a swim up bar and more variety of food in the buffet and restaurants…..
Natasha, 4-night trip
Verified Hotels.com guest review

2/10 Poor

As we arrived about 2:30p we waited until 3pm due to lack of rooms not ready. We reserved this hotel due to the fact that it was an all adult hotel and encountered with many families and their children in the lobby area. I asked front desk agent and he stated “Unfortunately that needs to be updated!” Finally bout 3:30 we were assigned room. As we finally try to enter room, our card keys weren’t properly working in fact during our entire stay, maintenance had to come to our room 6 times to reboot the battery and front desk refused to change our room. The wifi service in and out of room was extremely poor whereas we always had to connect & disconnect throughout our entire stay. Our experience with the buffet restaurant was the worst service, we had to get our own glasses, utensils and never brought any beverages including water which had to be appropriately handled as service. The surroundings cleanliness was completely swamped with waters from rain and pool side which could avoid from slipping at all times. We made reservations for the Italian restaurant, which was at the beach area, and guest services stated it was located on the Mexican restaurant “Poblado” and apologized for the inconvenience. I then decided to go by the beach area bout 30 minutes before our reserve time, and I saw them setting up, asked a waiter “is this the Italian restaurant tonight?” He said “Yes”. Apparently they wanted to bribe us due to overbooking the Italian restaurant. Horrible Service need HELP!
Alex, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Arleny Asmabel, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Staff were very friendly! The resort itself false advertised many things that were not provided, starting off with a welcome cocktail and welcome gift in the room that was not included, 24-hr room service was not include, the Wi-Fi kept disconnecting, you'll need to log in every single time. There are no waiter service on the beach or pool as advertised. Pool towels were provided but not for the beach. Biggest disappointment was that they have about 5 restaurants and only ONE opens per night therefore there are never reservations available, especially for a party of 4 or more. We had no fine dining experience. and the buffet food was repetitive. only positive feedback was that they provided me with a crib for my baby no extra charge. (although you'll have to stack some towels and blankets since its a very slim pad) I would only recommend this resort for elderly couples who want to unwind by the pool/ beach. We ended up checking out 4 days early.
Hennessy, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent services and staffs.
Ruben Dario Suarez, 5-night trip
Verified Expedia guest review

4/10 Fair

Mebelin, 6-night trip
Verified Travelocity guest review

8/10 Very good

It was calm and not too big facility. Staffs were so kind and nice. Cafe is too small than my expectation and no inside bar was a little disappointed to me.
SUN, 2-night trip with friends
Verified Expedia guest review

8/10 Very good

Vimal, 4-night trip
Verified Expedia guest review

10/10 Exceptional

The staff was excellent and the atmosphere is very pleasant
Juana, 2-night trip
Verified Expedia guest review

2/10 Poor

Not good
Carlos, 3-night romance trip
Verified Expedia guest review

6/10 Good

OVERALL 3/5 I stayed at Viva Heavens for 3 nights with family. We were received with a smile and a refreshing natural juice. The staff was professional and kind. The rooms were big and mostly clean, but lacking a variety of refreshments (only 2 sodas and water). The hotel is small compared to others nearby, it has one big pool for all the guest, and about 3 bars throughout the whole hotel with nice drinks. The reason I personally wouldn’t go back or recommend it, it’s because of the lack of variety of food, they have a small buffet with basically the same food everyday. The food is ok, not the worst but not the best. They have 3 restaurants that require reservations but are never open or there’s no reservation available. I asked the front about the closure of the other restaurants and they told me “they were opened as they were requested” which is a little dumb to me, but my family of 11 tried making reservation for the 3 nights we were there for the only restaurant they had open, and it was always fully booked. The best part was the entertainment staff, they had beautiful shows and were always around the hotel talking to the guests! Aside from watching the shows, there wasn’t much to do. The pool table is closed and you have to leave a $50 deposit to play, and it closes at 6pm. Overall, the hotel is ok, but needs to work on more food variety and more FREE activities for the guests.
Melody, 3-night family trip
Verified Expedia guest review

4/10 Fair

Marina, 2-night trip
Verified Expedia guest review

6/10 Good

Tiene mucha húmeda se ve más bonito en foto
DARIBEL, 2-night family trip
Verified Expedia guest review

2/10 Poor

It’s poorly kept.
Jackeline, 4-night trip
Verified Expedia guest review

6/10 Good

I will give my positive criticism about the hotel. The water system, like flushing the toilet (have to wait for a few mins. before flushing again) and the water that’s coming out of the faucet needs improvement. The card that we use to open our room door was not working most of the time. We had to go to the front desk like more than 5 times to either get a new card or for them to connect the card to their computer system. One time, they had to call a maintenance man to fix the door where you insert the card. We never had issues with these two basic things during our many years of travel. I hope the management will look on to this matter. Thank you.
Leah, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

The easy access to the beach and pools, the enormous space in the rooms and the outside areas.
Maritza, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Anilza, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Recomendado
Muy buen servicio los empleados siempre atentos. La comida variada buena.
Yinet, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

I'm very disappointed with my parent's room # 5108 it got completely flooded with water after a day of rain when we got back in the evening the room was completely flooded. The worst thing is that the hotel management knows about this issue and they ignored the problem and continues renting the room without fixing the problem. I'm not happy with the inconvenience the hotel caused my elderly parents
Alvin, 4-night trip
Verified Expedia guest review

2/10 Poor

Everything sucks. People uts not friendly at all..DONT WASTE YOUR MONEY IN THIS PLACE
Juan, 7-night family trip
Verified Expedia guest review

2/10 Poor

Jose Andres, 7-night trip
Verified Expedia guest review

4/10 Fair

Ricardo, 3-night trip
Verified Expedia guest review