Located in Nishi Ward, The New Hotel Kumamoto offers a warm welcome with free daily manager's reception and dry cleaning/laundry services. Enjoy cooked-to-order breakfast, explore the city on bike rentals or unwind at the bar while connecting to WiFi; previous guests rave about the helpful staff.
Kumamoto Station Tourist Information Center - 3 min walk - 0.3 km
Kumamoto-jo Hall - 2 min drive - 1.9 km
Sakura Machi Kumamoto - 2 min drive - 2.0 km
Kumamoto Castle - 3 min drive - 3.1 km
Kumamoto City Hall - 3 min drive - 3.2 km
Getting around
Kumamoto Airport (KMJ) - 22 min drive
Kumamoto Station - 2 min walk
Kumamoto Minami Station - 3 min drive
Fujisakigumae station - 3 min drive
Restaurants
菅乃屋 - 3 min walk
天草HERO鮨牛深丸熊本駅店 - 6 min walk
モスバーガー - 4 min walk
みのりみのる みのる食堂 アミュプラザくまもと店 - 5 min walk
SEATTLE'S BEST COFFEE JR熊本店 - 3 min walk
About this property
ONE STATION HOTEL KUMAMOTO
ONE STATION HOTEL KUMAMOTO puts you just a 5-minute drive from Kumamoto Castle. The lobby lounge is a great place to grab a drink, and guests looking for a bite to eat can check out CROSS TIME CROSS BE, one of 2 restaurants, which serves breakfast, lunch, and dinner. Fellow travelers say great things about the helpful staff and location.
Languages
English, Japanese
At a glance
Hotel size
146 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is 11:00 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
No on-site parking
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7 AM–10 AM
2 restaurants
Bar/lounge
Working away
Meeting rooms
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Bicycle rentals
Facilities
Safe-deposit box at front desk
Banquet hall
Accessibility
Elevator
Grab bar near toilet
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning and heating
Slippers
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Refrigerator
More
Housekeeping (on request)
Special features
Dining
CROSS TIME CROSS BE - This buffet restaurant serves breakfast, lunch, and dinner.
LOBBY BAR ANDO - This lobby lounge serves brunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
TEPPAN KAISEKI RINDOU - This steakhouse serves dinner only. Reservations are required. Open daily.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately JPY 2750 for adults and JPY 1320 for children
Renovations and closures
The property will be renovating from July 30 2024 to April 30 2025 (completion date subject to change). The following areas are affected:
One of the dining venues
Meeting facilities
Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.
Children & extra beds
Rollaway beds are available for JPY 3630.0 per night
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a smoke detector, a security system, and window guards on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Also known as
Hotel New Otani Kumamoto
New Otani Hotel Kumamoto
New Otani Kumamoto
New Hotel Kumamoto
New Kumamoto
The New Hotel Kumamoto
One Station Kumamoto Kumamoto
ONE STATION HOTEL KUMAMOTO Hotel
ONE STATION HOTEL KUMAMOTO Kumamoto
ONE STATION HOTEL KUMAMOTO Hotel Kumamoto
Frequently asked questions
Does ONE STATION HOTEL KUMAMOTO offer free cancellation for a full refund?
Yes, ONE STATION HOTEL KUMAMOTO does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at ONE STATION HOTEL KUMAMOTO ?
Sorry, pets aren't allowed.
Is parking offered on site at ONE STATION HOTEL KUMAMOTO ?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at ONE STATION HOTEL KUMAMOTO ?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.
Are there restaurants at or near ONE STATION HOTEL KUMAMOTO ?
Yes, there are 2 onsite restaurants.
What's the area around ONE STATION HOTEL KUMAMOTO like?
ONE STATION HOTEL KUMAMOTO is a short 2-minute walk from Kumamoto Station and 3 minutes' walk from Kumamoto Shintoshin Plaza. Travelers love the hotel's prime location.
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ONE STATION HOTEL KUMAMOTO Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
7 December 2024
Very good hotel next to the JR Station.
Very good top notch hotel. Would definitely stay there again.
Douglas S
Douglas S, 1-night trip
8/10 Very good
28 October 2024
Close to train and bus stations.
HENRY
HENRY, 3-night trip
10/10 Exceptional
27 March 2024
Great location, and friendly staff!
andrew
andrew, 2-night trip
10/10 Exceptional
21 May 2024
Nice and new hotel near JR station!
Wing Tong Jaime
Wing Tong Jaime, 2-night trip
10/10 Exceptional
29 September 2024
Beautiful
Jason T
Jason T, 1-night trip
10/10 Exceptional
26 December 2023
Convenient location, clean room, great staff
Convenient location near Kumamoto Station, good range of FnB options in the area, clean room, great staff.
Benny
Benny, 2-night trip
8/10 Very good
29 October 2024
Good hotel. Clean and delicious food, comfortable bed. Unfortunately, the noise of the next room is bad. The wall is maybe thin.
Kayo
Kayo, 1-night trip
10/10 Exceptional
2 November 2023
Pleasant and relaxing stay. Love the location of the hotel! The breakfast facility was definitely my favorite aspect of my stay.
Mohit
Mohit, 2-night trip
10/10 Exceptional
11 January 2024
Beautiful hotel with clean room and polite staff. The hotel is located near the JR station and bus stop which are good for tourists.
Hok Wai
Hok Wai, 2-night trip
8/10 Very good
2 February 2024
next to train and bus station, super convenient
siu man chow
siu man chow, 1-night trip
10/10 Exceptional
31 July 2024
Good service & Convenient
CHAN KWAN
CHAN KWAN, 1-night trip
10/10 Exceptional
10 July 2024
3 minutes from JR Kumamoto station by foot. Very convenient for transportation and to catch a cab.
Ryuto
Ryuto, 2-night trip
10/10 Exceptional
20 January 2024
The staff was pleasant and courteous
Glenn
Glenn, 2-night trip
10/10 Exceptional
17 November 2023
Great location to the train station. Staff friendly and helpful.
Stephen
Stephen, 1-night trip
10/10 Exceptional
28 October 2023
Good tradition hotel
Norman
Norman, 2-night trip
10/10 Exceptional
27 May 2024
Very close to station.
HUNG FAI
HUNG FAI, 2-night trip
10/10 Exceptional
26 December 2023
Good location, clean room, great staff
Good location, clean room, great staff. Near Kumamoto station. Mall nearby.
Benny
Benny, 2-night trip
10/10 Exceptional
9 November 2024
Booked primarily because it is close to jr station. Downside after 8pm nothing nearby open except family mart inside station.
Staff were great. Assisted filling out the luggage transfer form and retrieving card when I locked my self out while checking out.
Bed is firm and comfortable.
Ac can be controlled.
Shower press is great
NANCY
10/10 Exceptional
27 July 2024
Very close to train station
Very close to Kumamoto station, just 4 mins walking distance. Clean but a bit old in renovation. Small TV
Wai Lim William
Wai Lim William, 1-night trip
4/10 Fair
19 May 2024
Great location, and comfortable beds for a quick stopover and visit to Kumamoto castle. Filthy carpet, outdated bathroom even on renovated 9th floor.
Brian
Brian, 1-night trip
8/10 Very good
4 September 2024
Good
MEI WA
MEI WA, 1-night trip
8/10 Very good
30 April 2024
The hotel is located next to Kumamoto station. Transportation is very easy both locally and going to other places. There are many restaurants inside the station with lots of dining options. Like it.
Zengyi
Zengyi, 1-night trip
10/10 Exceptional
10 June 2024
Very good
Yun Cheung
Yun Cheung, 2-night trip
10/10 Exceptional
14 February 2024
Staff are friendly and helpful. Property is next to the Amu Shopping mall, train, bus and tram station. Very convenient.
Carie wai yi
Carie wai yi, 1-night trip
6/10 Good
3 September 2024
Really old carpeting and facilities. Had a really dusty old smell