2/10 Poor
1 October 2024
Disgusting
Absolutely disgustingly dirty. Bed bugs, blood on curtains, pubic hair on toilet filth and dirty. Felt very unsafe the door didn't completely shut had to use the chain going across the door to keep it shut. Would never recommend this hotel. They person at the desk actually said we will give you a better room. Next room was just as bad only there was urine all over the toilet. Asked the desk person "doesn't anyone clean these rooms? ", no response. He and another guy just kept looking at the dirt and shrugged his shoulders .On to the next room not better but needed a place to sleep. Didn't even stay the next night, tried to get a refund for the for the next night and the manager wouldn't agree to it with hotels.com.
Karen
Karen, 2-night trip
Verified Hotels.com guest review