4/10 Fair
19 September 2023
No peace and quiet.
There's no staff here, which makes the place feel unwelcoming. They are leveraging it as "high tech" but really they don't want to pay for the staff to oversee the place I'm sure. You need a PIN for your room, which you get by filling out a link from an email I never got. Within 20 minutes of checking in, my neighbors started having sex I could hear clear as day. So I called customer service and got a new room, but wrong PIN. Called again, got the right pin. In the evening, the fire alarm was set off TWICE so I was unable to relax at all. Once I did get to sleep, I did sleep well, but they put me in a room right next to the call box for customer service. I could hear everything they said and smell all their cigarette smoke. It's also alongside a busy road and there is a liquor store at the base level. Not someplace I'd like to come back to.


Kyle
Kyle, 1-night business trip
Verified Hotels.com guest review