Siena Hotel, in the heart of Downtown Cuenca, offers a blend of modern comfort and Ecuadorian charm. Enjoy continental breakfast, stay connected with in-room WiFi, and take advantage of dry cleaning services or a coffee at the cafe. Guests rave about the helpful staff.
Hermano Miguel 5-84 y Juan Jaramillo, Cuenca, 010101
What's nearby
Río Tomebamba & Calle Larga - 2 min walk
Calderon Park - 6 min walk
New Cathedral of Cuenca - 8 min walk
Alejandro Serrano Aguilar Stadium - 13 min walk
Mall del Rio - 6 min drive
Getting around
Cuenca (CUE-Mariscal Lamar) - 5 min drive
Luis Cordero (Hermano Miguel) Station - 6 min walk
14n - Antonio Borrero Station - 9 min walk
Gaspar Sangurima Tram Station - 10 min walk
Terminal Terrestre Station - 22 min walk
Unidad Nacional Tram Station - 28 min walk
Airport shuttle (surcharge)
Restaurants
Tiesto's - 2 min walk
Goza - 2 min walk
Thai Connection - 1 min walk
hostal | bar yakumama - 4 min walk
Kolo Restaurant And Bakery - 4 min walk
About this property
Siena Hotel
Siena Hotel is just 1.8 mi (2.9 km) from the airport and offers a shuttle (available 24 hours). Free perks include WiFi and continental breakfast daily between 7:30 AM and 9:30 AM. Public transportation is close by: Gaspar Sangurima Tram Station is just 10 minutes by foot.
All-inclusive
All-inclusive room rates at Siena Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Languages
English, Spanish
At a glance
Hotel size
10 rooms
Arranged over 1 level
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Check-out time is noon
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Children may not be eligible for complimentary breakfast
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Uncovered on-site self-parking (USD 5.00 per night)
Wheelchair-accessible parking on site
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 7:30 AM–9:30 AM
Restaurant
Coffee shop
24-hour room service
Working away
Business center
Meeting rooms
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
Safe-deposit box at front desk
Banquet hall
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Iron/ironing board (on request)
Sleep well
Down comforter
Bed sheets provided
Freshen up
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.
Optional extras
Airport shuttle service is offered for an extra charge of USD 10.00 per room (one-way)
Parking
Uncovered self parking costs USD 5.00 per night
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards.
Cashless transactions are available.
Also known as
Siena Hotel Cuenca
Siena Cuenca
Siena Hotel Hotel
Siena Hotel Cuenca
Siena Hotel Hotel Cuenca
Frequently asked questions
Does Siena Hotel offer free cancellation for a full refund?
Yes, Siena Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Siena Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Siena Hotel?
Yes. Self parking costs USD 5.00 per night.
Is airport shuttle service offered by Siena Hotel?
Yes, an airport shuttle is available. The charge is USD 10.00 per room one-way.
What are the check-in and check-out times at Siena Hotel?
Check-in start time: 2 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
Are there restaurants at or near Siena Hotel?
Yes, there's an onsite restaurant.
What's the area around Siena Hotel like?
Siena Hotel is in Downtown Cuenca, a short 5-minute drive from Cuenca (CUE-Mariscal Lamar) and 2 minutes' walk from Río Tomebamba & Calle Larga.
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Siena Hotel Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
16 September 2023
Great location most dining options are walkable close to most museums and landmarks
Monty
Monty, 7-night trip
2/10 Poor
6 November 2023
I got a confirmed reservation but when I showed up yesterday at 3pm after a long trip by land, the receptionist told me there was no room for me. I asked why, she said because they were calling me on the phone and did not answer (?). I got very upset because the lady was not empathetic and would not even apologize and they would not take responsibility to accommodate in another hotel. I had no data in my phone and It was extremely difficult to find another place to stay in a city bursting with people due to the local festivities. I will not recommend this hotel because of their lack of professionalism and empathy in cases like mine. They ruined my vacation!
CHRISTIAN
CHRISTIAN, 3-night trip
6/10 Good
27 September 2024
Christian
Christian, 3-night trip
10/10 Exceptional
27 May 2024
Acogedor hotel
La experiencia en general en el hotel es muy buena! Usamos una habitación triple, que quizas nos quedó un poco pequeña pero para descansar después de hacer turismo en la ciudad estuvo perfecta! El desayuno es muy bueno y la atención del staff de primera
El parqueo tiene un costo adicional al de la habitación pero económico.
Lo único de lo que me puedo quejar es que una pared de la habitación (la que estaba pegada al baño) y el techo del baño tenían claras marcas de humedad. Es lo único que podría pedir que mejoren, lo demás estaba muy bien
Michelle
Michelle, 2-night trip
8/10 Very good
25 March 2024
Bonito lugar
Beatriz
Beatriz, 1-night trip
10/10 Exceptional
30 October 2023
MONIQUE
MONIQUE, 5-night trip
8/10 Very good
13 October 2023
Excellent value for the price. Very conveniently located close to restaurants and the historic center of Cuenca
Derek
Derek, 4-night trip
8/10 Very good
14 November 2022
Excelente Lugar
Bien ubicado, muy acogedor y calido !
TANYA
TANYA, 1-night trip
8/10 Very good
1 June 2022
Buena ubicación bien precio
Noadias
Noadias, 2-night trip
8/10 Very good
28 May 2022
The hotel has a lot of charm and a good location. It was clean and the shower water was hot (something not to take for granted in Ecuador). We had a billing issue that was resolved quickly with the help of our tour guide. We appreciated the hotel owner’s prompt response. The only issue of note was that the WiFi was not very good, it worked in the common areas but not very well in our rooms. Overall, a good experience.
Ronda
Ronda, 2-night trip
10/10 Exceptional
22 May 2022
The people working the hotel were extremely nice and helpful, the hotel was always kept clean and is a great location in the old town area. So much to do on just that street.
Jeff
Jeff, 6-night trip
8/10 Very good
20 April 2022
ANA MILENA
ANA MILENA, 4-night trip
10/10 Exceptional
9 April 2022
Karina
Karina, 1-night trip
8/10 Very good
3 February 2022
Mary
Mary, 1-night trip
8/10 Very good
12 December 2021
Cuenca Newbie
It was a very cute & quaint hotel right in the city center. No AC in the room though. Luckily it doesn’t get too warm there so it wasn’t that much of an issue. My shower never got hot water so had to shower in my friends room.
Daniel
Daniel, 2-night trip
10/10 Exceptional
1 July 2021
Muy buena opcion en Cuenca,
Pablo
Pablo, 2-night trip
10/10 Exceptional
13 June 2021
Great place!
This place is small but cozy. Feels like your staying at home. Family friendly. The staff was very friendly and accommodating. Would definitely stay again.
Janexy
Janexy, 3-night trip
10/10 Exceptional
7 March 2021
Todo bien y muy satisfecho!
Verified traveller
1-night trip
10/10 Exceptional
20 February 2020
Beautifull, clean, nice. Nice staff all the time. Good breakfast. All the hotel is very good
Herna.gil
Herna.gil, 1-night trip
10/10 Exceptional
19 February 2020
I liked the fact that it was a small hotel (10 rooms).
Verified traveller
3-night trip
10/10 Exceptional
15 February 2020
Verified traveller
1-night trip
10/10 Exceptional
28 September 2019
Beautiful place. Very helpful staff. Excellent location.