Phoenix International Serviced Apartment is a great choice for a stay in Suzhou. Apartments feature bonuses like kitchens and washers/dryers, along with LCD TVs and slippers. The property is just a short walk to public transportation: Xinghai Square Station is 4 minutes and Dongfangzhimen Station is 14 minutes.
At a glance
Arriving/Leaving
Check-in time starts at noon
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Property amenities
Internet
Free WiFi
Parking and transportation
Self parking on site (surcharge)
Electric car charging station on site
Kitchen
Refrigerator
Microwave
Electric kettle
Bathrooms
Hair dryer
Children's slippers
Slippers
Free toiletries
Children's robes
Living spaces
Living room
Dining room
Library
Sitting area
Entertainment
32-inch LCD TV with cable service
Arcade/game room
Karaoke
Outdoor areas
Picnic area
Outdoor furniture
Laundry
Washer/dryer
Dry cleaning/laundry service
Laundry facilities
Work spaces
Desk
Comfort
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
Elevator
Smoke-free property
Services and conveniences
Daily housekeeping
Luggage storage
Safe at front desk
Iron/ironing board (on request)
Free bottled water
24-hour front desk
Porter/bellhop
Lockers available
Hair salon
ATM/banking services
Things to do
24-hour fitness center
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
102 rooms
Built in 2017
Fees & policies
Refundable deposits
Cash deposit: CNY 500.0 per stay
Parking
Self parking is available for an extra charge
Policies
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards.
Mobile payment options include: Alipay and WeChat Pay.
Also known as
Phoenix Serviced Suzhou
Phoenix International Serviced Apartment Suzhou
Phoenix International Serviced Apartment Aparthotel
Phoenix International Serviced Apartment Aparthotel Suzhou
Frequently asked questions
Does Phoenix International Serviced Apartment offer free cancellation for a full refund?
Yes, Phoenix International Serviced Apartment does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Phoenix International Serviced Apartment?
Sorry, pets aren't allowed.
Is parking offered on site at Phoenix International Serviced Apartment?
Yes, there's self parking on site (charges apply). Electric vehicle charging is available.
What are the check-in and check-out times at Phoenix International Serviced Apartment?
You can check in starting at noon. Check-out time is noon.
What is there to do at Phoenix International Serviced Apartment and nearby?
Phoenix International Serviced Apartment has a 24-hour fitness center and an arcade, as well as a picnic area.
Does Phoenix International Serviced Apartment have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a refrigerator and a microwave.
What's the area around Phoenix International Serviced Apartment like?
Phoenix International Serviced Apartment is a short 4-minute walk from Xinghai Square Station and 14 minutes' walk from Gate to the East.
Phoenix International Serviced Apartment Reviews
Reviews
5.4
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.0/10
Cleanliness
6.0/10
Staff & service
5.4/10
Property conditions & facilities
Reviews
10/10 Exceptional
10 September 2017
Great place, great location
This property has a fantastic location and the amenities are very nice.
Verified traveller
2-night trip
Verified Orbitz guest review
2/10 Poor
14 November 2017
호텔이라고 생각안하고 그냥 빈 작은 아파트라고 생각하면....
다른 평에도 있었지만 일반적인 호텔이라고 생각하면 안됨. 우선 호텔 찾기가 어려움. 일반 사람들이 거주하는 아파트의 몇개층을 이용하는 것으로 보이며 입구도 동일함. 입구들어가면 왼쪽에 일반 평상복을 입은 여성들이 작은 카운터놓고 앉아있슴. 그게 프론트데스크이고 여권주고 확인되면 방키 케이스도 없이 그냥 줌.견줄지에 방번호 볼펜으로 적혀있슴. 객실은 그냥 일반 작은 아파트로 방안에 전자렌지 ,IH 있으나 그릇 기타 아무것도 없슴. TV방송은 중국것만 나옴. 다행히도 샴푸 칫솔등은 불만없슴. 타올도 .... 난방은 잘 모르겠슴. 조절안됨. 지하철역에서 걸어서 이동 가능하며 그 건물에 스타벅스도 있고 편의점도 있고 주변 환경은 별로 나쁘지 않음. 딱 그정도임. 그냥 청소해주는 빈 아파트...가격이 싸다면 잠만자는거라면 뭐 별로 나쁘지는 않음. 아주 청결은 기대하면 안됨
Verified traveller
3-night business trip
Verified Hotels.com guest review
4/10 Fair
31 October 2017
THIS IS NOT A PLACE FOR TOURISTS
This is not a place for tourists. The building location is far from any tourist attraction. The reception is occupied 24/7, but it is not really a reception, as it is not really a hotel. Nobody speaks English, they cannot assist with a map of the area (they simply do not have one), or any other service that is common in every hotel.
The AC did not work at the room and when we inquired, we've been told that the whole building is working on one system and at this time, it is only on heating!!! and you cannot change that at the room. They were kind enough to bring a fan to our room, but still....
The room was not cleaned until late afternoon and even that was more or less changing towels and toilet paper.
We would not recommend this place if you are a tourist.