6/10 Good
7 March 2018
The Good & Bad.
The property is located in a convenient place, close to the bus terminal and not far from the railway station. The hotel seems to be good at first sight and the room allotted to me was spacious and welcoming. However the good things ended there. There was no bath towel kept in the room and when I asked the housekeeping service personnel to bring me one, they brought a 'used' towel. I returned it and I was told that they do not have stock of 'washed & clean' towels in stock. After few hours I asked for it and to my surprise they brought me another 'used' towel. This repeated 4 times and finally I accepted the towel. When I asked the front office for help, they directed me to the housekeeping staff. The breakfast the next day morning was just passable and food was not cooked well. Verdict - good hotel (location and room), but poor service.
Ravichandran
Ravichandran, 1-night trip
Verified Hotels.com guest review