Guests
All properties in West Des Moines, Iowa, United States of America

Hyatt Place West Des Moines Jordan Creek

3-star hotel with indoor pool, near Jordan Creek Town Center

  • Free buffet breakfast, free WiFi, and free parking
From
Rs7,052

Image gallery

  • Suite, Accessible (With Shower) - Guest Room
  • Suite, Accessible (With Shower) - Guest Room
  • Pool
  • Room, Accessible (With Tub, 2 Queen, 1 Sofa Bed) - Living Area
  • Suite, Accessible (With Shower) - Guest Room
Suite, Accessible (With Shower) - Guest Room. Image 1 of 53.
1 / 53Suite, Accessible (With Shower) - Guest Room
295 64th Street, West Des Moines, 50266, IA, United States of America
8.8.Fabulous.
  • Room was clean and comfortable

    Dec 1, 2021

  • Bed was nice, pillows were ok but not the best. Very nice room. Couch was not put…

    Nov 27, 2021

See all 645 reviews

Official standards

This property advises that it adheres to GBAC STAR (Hyatt) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 48 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Safe
Dining options
Easy parking
Quiet
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 123 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • 1 indoor pool
  • Free area shuttle
  • 24-hour fitness center

For families

  • Free cribs/infant beds
  • Sofa bed
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries

What’s around

  • Jordan Creek Town Center - 19 min walk
  • West Glen Town Center - 18 min walk
  • MercyOne Mills Civic Express Care - 38 min walk
  • Valley Stadium - 43 min walk
  • Mercy Medical Center West Lakes - 2.5 mi / 4 km
  • UnityPoint Health - Methodist West Hospital - 2.6 mi / 4.3 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, 1 King Bed
  • Room, Multiple Beds (2 Queen, 1 Sofa Bed)
  • Suite, 1 King Bed with Sofa bed
  • Room, 1 King Bed with Sofa bed (High Floor)
  • Room, Multiple Beds (High Floor, 2 Queen and 1 Sofa Bed)

What’s around

Landmarks

  • Jordan Creek Town Center - 19 min walk
  • West Glen Town Center - 18 min walk
  • MercyOne Mills Civic Express Care - 38 min walk
  • Valley Stadium - 43 min walk
  • Mercy Medical Center West Lakes - 2.5 mi / 4 km
  • UnityPoint Health - Methodist West Hospital - 2.6 mi / 4.3 km
  • Living History Farms - 5.8 mi / 9.4 km
  • West Grand Golf - 3.1 mi / 5 km
  • Jordan House - 3.8 mi / 6.1 km
  • Raccoon River Park - 4.5 mi / 7.3 km
  • Clive Aquatic Center - 5.3 mi / 8.5 km

Getting around

  • Des Moines International Airport (DSM) - 16 min drive
  • Free area shuttle
map
See on map
295 64th Street, West Des Moines, 50266, IA, United States of America

At a glance

Hotel size

  • This hotel has 123 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 4:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed*
  • Up to 75 lbs

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Number of indoor pools - 1
  • 24-hour fitness facilities

Working away

  • 24-hour business center
  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Sofa bed
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries

Be entertained

  • 50-inch LED TV
  • Pay movies
  • Premium TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi

More

  • Daily housekeeping

Fees & policies

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of USD 35.00 per accommodation, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

  • Hyatt Place West Moines Jordan Creek Hotel
  • Hyatt Place Jordan Creek Hotel
  • Hyatt Place West Moines Jordan Creek
  • Hyatt Place Jordan Creek
  • Hyatt Place West Des Moines Jordan Creek Hotel
  • Hyatt Place West Des Moines Jordan Creek West Des Moines
  • Hyatt Place West Des Moines Jordan Creek Hotel West Des Moines

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hyatt Place West Des Moines Jordan Creek does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool.
  • Yes, pets are welcome, with a maximum weight of 75 lbs per pet. There's a charge of USD 35.00 per accommodation, per stay.
  • You can check in from 4:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Panda Express (8-min walk), Persis Biryani Indian Grill (9-min walk), and Buffalo Wild Wings (9-min walk).
  • Hyatt Place West Des Moines Jordan Creek has an indoor pool and a 24-hour fitness center, as well as a picnic area.
8.8.Fabulous.
  • 10.0.Exceptional

    Very Nice

    2 night family trip, Nov 12, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Would stay here again

    Clean and updated hotel, no issues. Great location for restaurants, entertainment and shopping.

    Christine, 1 night trip, Nov 6, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Personal trip

    Tv was already on when I walked into my room. The room temperature was cold upon entering and I found the thermostat was set to cool and the temperature in the room was 55°F. After turning the thermostat up, it took a fair amount of time before the temperature actually started to feel warmer.

    Richard, 1 night trip, Nov 2, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Trip to Kansas

    I was extremely tired. Food was available close and accommodations were great. Comfort bed and no noise in the hotel. Slept well.

    Nancy, 1 night family trip, Oct 28, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    All over hotel was great, clean and too spacious. The breakfast selection was very poor though.

    Marina, 1 night business trip, Oct 21, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    One night in Des Moines.

    It was a nice clean place with a friendly staff.

    Paul, 1 night family trip, Oct 20, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good Hotel

    Clean, pleasant property. Pet friendly. Great staff. Rooms were nicely appointed.

    Diane, 1 night trip, Oct 17, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Staff training needed

    It seems Hyatt is having the same trouble as other hotels: an inability to train staff. A wad of the previous guest’s hair in the stool that the maid was too lazy to flush after fishing it out of the tub, one roll of unwrapped TP, ragged bath mat? That’s an untrained maid. But someone also needs to explain to front reception staff that guests don’t know how everything works. Please don’t make us beg for information about the breakfast buffet, location of the elevators, or anything else. And would it be too much to train receptionists to be just a little bit friendly and hospitable? This IS called the hospitality industry, after all.

    Teresa, 1 night trip, Oct 13, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great Hotel, Great Staff

    It was lovely - staff was helpful and the room was great. Loved the walk in shower and the sitting area. Only complaint is how loud the doors slam when you leave the room but that's not worth deducting a star for. Loved the options on the TV to chromecast, gave me more options when I was in my room.

    RACHEL, 2 night trip with friends, Oct 8, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Sad breakfast

    Our original room was still being cleaned when we unlocked the room door. Received another room with no issue. Breakfast was small portion for hot breakfast and completely out of coffee in all kinds. Woke up at 7 am to dog barking in the hallway.

    1 night trip, Sep 25, 2021

    Verified Hotels.com guest review

See all 645 reviews