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Photo gallery for Complutense

Front of property
Desk, blackout drapes, free WiFi
Double or Twin Room | Desk, blackout drapes, free WiFi
Desk, blackout drapes, free WiFi
Double or Twin Room | Desk, blackout drapes, free WiFi

Overview of Complutense


2.0 star property
In the heart of Alcala de Henares

7.0/10 Good

13 verified guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Air conditioning
  • Bathtub
  • 24/7 front desk
Calle Encomienda, 9, Alcala de Henares, Community of Madrid, 28805
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Room service
  • 24-hour front desk
  • Front desk safe
  • Luggage storage
  • Tour/ticket assistance
For families
  • Private bathroom
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
  • Bathtub or shower
  • In-room climate control (air conditioning)

Room options

About this area

What's nearby

  • Heart of Alcala de Henares
  • Plenilunio Shopping Mall - 29 min drive

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 27 min drive
  • Alcalá de Henares Station - 10 min walk
  • Meco Station - 10 min drive
  • Azuqueca Station - 12 min drive


  • Domino's Pizza - 4 min walk
  • La Cartujana - 6 min walk
  • Granier - 6 min walk
  • Cafetería - Restaurante San Isidro - 5 min walk
  • El Quinto Tapón - 3 min walk

About this property


Located near a train station, Complutense is a great choice for a stay in Alcala de Henares.


English, Spanish

At a glance

Hotel size

  • 19 rooms
  • Arranged over 3 floors


  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required


  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in rooms


  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7 AM–noon
  • Room service (limited hours)


  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage


  • Safe-deposit box at front desk


  • Elevator
  • Wheelchair-accessible parking


  • English
  • Spanish

Room amenities

Be entertained

  • LED television

Home comfort

  • Climate-controlled air conditioning and heating

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi


  • Daily housekeeping

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of EUR 4 per person (approximately)


<p>This property accepts credit cards and debit cards.</p><p>Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. </p>

Also known as

Hotel Complutense ALCALA DE HENARES
Complutense Hotel
Hotel Complutense
Complutense Alcala de Henares
Complutense Hotel Alcala de Henares

Frequently asked questions

Are pets allowed at Complutense?
Sorry, pets aren't allowed.
Is parking offered on site at Complutense?
Yes. Parking spots may be limited.
Are there restaurants at or near Complutense?
Yes. Nearby restaurants include La Taberna de Antonio (3-min walk), El Bordón (4-min walk), and La Chelinda Alcalá (6-min walk).
What's the area around Complutense like?
Complutense is in the heart of Alcala de Henares, a short 7-minute walk from University of Alcala and 8 minutes' walk from Plaza Cervantes.







Staff & service




Property conditions & facilities




6/10 Good

Room OK however
Clean, Had to settle for twin beds, very uncomfortable mattresses, pillows terrible. Cold, no heat, no thermostat. There was an a/c unit, appeared to have instructions for heat but "not recommended'. Used the extra blankets, still cold. Several steps to entrance, and 3 down to elevator.
Gloria, 2-night trip
Verified Expedia guest review

10/10 Exceptional

1-night family trip
Verified guest review

8/10 Very good

Verified guest review

8/10 Very good

La estancia fue bien. La situación del hotel es buena, cercana al centro
1-night family trip
Verified guest review

8/10 Very good

Kim, 1-night trip
Verified guest review

8/10 Very good

Especial para uno a días
Excelente. Cómodo y agradable. Tranquilo. Volveré a reservar este hotel.
2-night trip
Verified Expedia guest review

6/10 Good

Muy bien ubicado, pero la habitación es muy pequeña. El wifi no permite la conexión a internet.
conrado, 1-night family trip
Verified guest review

6/10 Good

Hotel céntrico y bastante barato.
Hotel céntrico y bastante barato. No ha estado mal.
Paco, 2-night trip
Verified Expedia guest review

6/10 Good

Hostal muy familiar y acogedor
El personal encantador, la situación perfecta, pero la habitación excesivamente pequeña para 2 personas en cama de matrimonio, al igual que el baño, muy incómodo por lo pequeño que es.
Verified guest review

4/10 Fair

Ni fú ni fá...
Yo diría que es una pensión, y no un hotel. Habitaciones bastante pequeñas, y algunas camas con colchón deteriorado. Aunque por ese precio, difícil encontrar algo mejor. Lo más destacable, la ubicación.
Verified guest review