Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels

Photo gallery for Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels

Primary image
Terrace/patio
Balcony
Deluxe Double Room, 1 King Bed | Premium bedding, down comforters, memory foam beds, in-room safe
Deluxe Twin Room, 2 Twin Beds | Premium bedding, down comforters, memory foam beds, in-room safe

Overview of Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels

Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels

3.0 star property
Mountain Darjeeling hotel with restaurant

6.2/10 Good

13 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Non-smoking
  • Restaurant
  • Laundry facilities
Map
Darjeeling, Near Darjeeling Railway Station, Darjeeling, West bengal, 734101
Main amenities
  • Daily housekeeping
  • Restaurant
  • Nightclub
  • Breakfast available
  • Room service
  • Terrace
  • Front desk safe
  • ATM/banking services
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Wedding services
For families
  • Private bathroom
  • Separate dining area
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

Getting around

  • Gangtok (PYG-Pakyong) - 24 miles/38.5 km
  • Bagdogra (IXB) - 24.7 miles/39.7 km

About this property

Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels

3-star hotel in the mountains
A nightclub, a terrace, and dry cleaning/laundry services are just a few of the amenities provided at Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels. In addition to a restaurant, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), ATM/banking services, and concierge services
  • A front desk safe, wedding services, and tour/ticket assistance
  • Newspapers in the lobby, smoke-free premises, and a banquet hall
  • Guest reviews speak well of the breakfast, WiFi, and location
Room features
All guestrooms at Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels feature perks such as premium bedding and pillow menus, in addition to amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Memory foam beds and down comforters
  • Bathrooms with rainfall showers and free toiletries
  • Flat-screen TVs with premium channels
  • Separate dining areas, coffee/tea makers, and daily housekeeping

Languages

English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 24 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - noon
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:30 AM - 10:00 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Room service (limited hours)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Nightclub

Accessibility

  • In-room accessibility
  • Height-adjustable showerhead
  • Doorbell and phone notification
  • Upper floors accessible by stairs only
  • Stair-free path to entrance

Languages

  • English
  • Hindi

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down comforter
  • Soundproofed rooms
  • Premium bedding
  • Memory foam mattress

What to enjoy

  • Separate dining area

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of INR 200.00 per person (approximately)

Children & extra beds

  • Rollaway beds are available for INR 800.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO).

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards and cash.

Also known as

Udaan Hotel Zambala Retreat Darjeeling
Udaan Zambala Retreat Darjeeling
Udaan Zambala Retreat
Udaan Hotel Zambala Retreat
Anant Hotel Zambala Retreat Spa
Zambala Retreat Spa Darjeeling By Anant Groups of Hotels

Frequently asked questions

Does Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels offer free cancellation for a full refund?
Yes, Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels?
As of 2 October 2022, prices found for a 1-night stay for 2 adults at Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels on 3 October 2022 start from ₹4,750, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels?
Sorry, there's no onsite parking at Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels.
What are the check-in and check-out times at Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels?
You can check in from 2:00 PM - noon. Check-out time is 10:00 AM. Contactless check-in and check-out are available.
What is there to do at Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels and nearby?
Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels has a nightclub.
Are there restaurants at or near Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels?
Yes, there's an onsite restaurant. Nearby restaurants include Park Restaurant (7-min walk), Biryani Baar (7-min walk), and Keventers (10-min walk).
What's the area around Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels like?
Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels is located a short 13-minute walk from Botanical Gardens. Travelers say this hotel is in a good location.

Overall score and ratings

6.2

Good

7.3/10

Cleanliness

6.3/10

Staff & service

4.7/10

Amenities

5.5/10

Property conditions & facilities

6.0/10

Eco-friendliness

4/10 Fair

They provided some corner room that was having no outside view as promised to me. No heating/heater service available neither they have any arrangements for same. Very disappointed in this hotel. Had to check out next day.
DENZIL DONALD, 6-night romance trip
Verified Expedia guest review

2/10 Poor

PLS REMOVE THIS AS NOT AT ALL OF STANDARD AS EXPEDIA OFFERS HOTELS.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

It was really nice and comfortable stay, above all the hotel is exactly infront of the Darjeeling station, and from the window snowy mountains can be seen too.
Sayan, 3-night trip
Verified Expedia guest review

8/10 Very good

A so so place to stay
Need to improve in many things.
Khorshed, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Disappointing
This is a physically nice hotel (it is close to the railway station, or the toy train station and it overlooks a nice valley), but it has no soul. It was very cold, and the heating (which we paid for extra, by the way) was not working properly. It was very, very noisy-- because you can hear the loud train and traffic all day. No wi-fi the entire stay, and normal phones are out of range (because where the hotel is). And it was far from everything else :-( Just disappointing on all levels.
Adam, 4-night trip
Verified Expedia guest review

10/10 Exceptional

situated in heart of Darjeeling opposite trains
Only problem was the extreme spicy food. not understanding that we cant eat such. I contracted bad food poisoning. Even had to make own toast. Very slow staff in kitchen. Desk staff exemplary, very kind and considerate - as we had not anticipated the coldness of Darjeeling. Disappointing that the Zoo and HMI were closed on the only day we were there and we enjoyed the Nepali dress, but need to explain about photos etc in the tea garden. Tea garden tour very informative, excellent guide.
Gnmay, 2-night trip
Verified Expedia guest review

4/10 Fair

Disappointed
The hotel is just outside of the main area, so it takes approx. 15 mins to walk to the centre. However there is a beautiful view of the mountains and the toy train is on your doorstep. Unfortunately, the bed sheets and duvet were really dirty, there was no heating and it was freezing. When we asked for a heater, they informed us there would be a charge and then told us they didn’t haven’t any left! We organised the Tiger Hill view point morning trip and we paid at the reception in full, however after check out, the hotel kept calling us to confirm that we had paid - it was super annoying. Finally we had booked a mountain view but we got the ground floor - which was super noisy, we could hear every conversation had at reception, and we did not have a view of the mountain, just the next door building. The restaurant food and the wait staff were really nice and it was one of the good things about this hotel.
Selvin, 3-night romance trip
Verified Hotels.com guest review

6/10 Good

Friendly staff
Location was excellent, staff were very helpful. Room was cold as it was winter but they provided a heater at a small extra cost. couldnt get wifi in room. Breakfast was nice and tasty.
Cheryl, 3-night romance trip
Verified Hotels.com guest review

6/10 Good

It is ok minus the front office staff
Very ill mannerd front office, especially one Mr. Chatri, very rude, behaves with the guest as if it is free accomodation, has no sense of hospitality & courtesy.
G Bhoomesh ReddyG Bhoome, 3-night trip
Verified Hotels.com guest review

6/10 Good

Service is OK To help yourself the most Staff not very friendly.
Nu, 4-night family trip
Verified Expedia guest review