6/10 Good
14 December 2024
False advertising of menus
Our stay in Sardinero was ok the location is in the Alfonso Martinez neighbourhood with the metro right outside. The room was very clean and beds and pillows were comfortable. The reason I give three stars is the bar/restaurant is completely unattended. Each time we sat in for a drink we had to go to reception after 15-20 mins to ask for someone to serve us. They had special menu advertised on a board outside the restaurant, on every single table and on their website for Monday to Friday 1pm - 11pm for €14 for main, dessert and drink. However when we went to order the girl said it was finished at this time…. 5pm on a Monday. False advertising and a way to get full price out of you. We had no other option as we needed to eat as we were heading out to a concert. This was a very disappointing aspect. They should not advertise this if they’re not offering it. I won’t be returning.
Maria
Maria, 3-night trip
Verified Hotels.com guest review