7610 South New Braunfels Avenue, San Antonio, TX, 78235
What's nearby
San Antonio Missions National Historical Park - 5 min drive - 3.9 km
Alamodome - 7 min drive - 9.5 km
River Walk - 8 min drive - 10.8 km
Henry B. González Convention Center - 8 min drive - 11.2 km
Frost Bank Center - 12 min drive - 10.5 km
Getting around
San Antonio International Airport (SAT) - 17 min drive
San Antonio Station - 11 min drive
Restaurants
Chick-fil-A - 2 min drive
Raising Cane's Chicken Fingers - 14 min walk
Starbucks - 2 min drive
Whataburger - 2 min drive
Cheddar's Scratch Kitchen - 8 min walk
About this property
Embassy Suites by Hilton San Antonio Brooks Hotel & Spa
Embassy Suites by Hilton San Antonio Brooks Hotel & Spa puts you within a 10-minute drive of River Walk and Henry B. González Convention Center. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy. There's an outdoor pool and a bar/lounge, and in-room conveniences include sofa beds and refrigerators. Fellow travelers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
156 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
On-site parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast 6:00 AM–9:00 AM on weekdays and 7:30 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Free daily reception
Room service (limited hours)
Snack bar/deli
Traveling with children
Grocery/convenience store
Working away
Business center
Meeting rooms
Conference space (19999 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free grocery shopping service
Wedding services
Pool loungers
Facilities
Built in 2017
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
24-hour fitness center
An outdoor pool
Full-service spa
Massage/treatment rooms
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Closed captioned TV
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
DVD player
50-inch flat-screen TV
Cable TV channels
Pay movies
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Sofa bed
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe (laptop compatible)
Mobile key entry
Special features
Spa
PureSolSpa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Embassy Suites San Antonio Brooks City Base Hotel Spa
Embassy Suites Hilton San Antonio Brooks Hotel
Embassy Suites Hilton Brooks Hotel
Embassy Suites Hilton San Antonio Brooks
Embassy Suites Hilton Brooks
Embassy Suites by Hilton San Antonio Brooks Hotel Spa
Embassy Suites by Hilton San Antonio Brooks Hotel & Spa Hotel
Frequently asked questions
Does Embassy Suites by Hilton San Antonio Brooks Hotel & Spa offer free cancellation for a full refund?
Yes, Embassy Suites by Hilton San Antonio Brooks Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Embassy Suites by Hilton San Antonio Brooks Hotel & Spa?
Yes, there's an outdoor pool.
Are pets allowed at Embassy Suites by Hilton San Antonio Brooks Hotel & Spa?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Embassy Suites by Hilton San Antonio Brooks Hotel & Spa?
Yes, there's free self parking.
What are the check-in and check-out times at Embassy Suites by Hilton San Antonio Brooks Hotel & Spa?
You can check in starting at 4:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Embassy Suites by Hilton San Antonio Brooks Hotel & Spa and nearby?
Embassy Suites by Hilton San Antonio Brooks Hotel & Spa has a spa and an outdoor pool, as well as a 24-hour fitness center and a garden.
Are there restaurants at or near Embassy Suites by Hilton San Antonio Brooks Hotel & Spa?
Yes, Ninteen17 offers American cuisine.
Embassy Suites by Hilton San Antonio Brooks Hotel & Spa Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
8/10 Very good
16 December 2024
Gina
Gina, 1-night trip
Verified Hotels.com guest review
8/10 Very good
15 December 2024
William
William, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 December 2024
Amazing Stay
Amazing stay. From the check in to the check out. Very friendly people, clean room, the communication during the stay (received a text asking how everything was going), breakfast was wonderful. Overall, a great experience. Will definitely stay here on our next visit to San Antonio
Verified traveller
2-night trip
Verified Hotels.com guest review
8/10 Very good
30 November 2024
We will be back, because we value kindness.
Great kind staff. Breakfast 5 star. Room could of been cleaner. Expectations are high because everything else was awesome.
Shevonne
Shevonne, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 November 2024
Mark
Mark, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 November 2024
Soccer game
Julio C
Julio C, 1-night trip
Verified Hotels.com guest review
6/10 Good
13 October 2024
Receptionists made the vibes so off!
The hotel was simple and modern and clean. The receptionists were cold and unwelcoming, when I asked whether our room was by an elevator the receptionist made a face like I bothered her for asking that simple question. I made my reservations on the hotels.com app it and said it was for a king sized bed suite however when we finally arrived to the room which was at the very end of the hotel level floor, it was a room with two full sized beds. I called to the front receptionist to confirm if maybe they gave us the wrong room but she said it was reserved as two bedroom suite, but yet on my receipt it stated for a kind size bedroom. Again the receptionist lady gave me rude attitude and told me that it wasn’t her problem and for me to call the 3 party app that I used to make the reservation with. It was on a Saturday afternoon after 6pm, so how am I supposed to call an app customer service line to speak with someone just to verify if I was in the wrong in the situation or did they get it wrong. It left my trip in a bitter and uncomfortable situation where I had to just deal with it cause we had an event to attend that evening. Overall i won’t be booking at this hotel again. Horribly rude hospitality vibes is not okay.
Gloria
Gloria, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 October 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 October 2024
Juan
Juan, 2-night family trip
Verified Hotels.com guest review
6/10 Good
3 October 2024
Mustafa
Mustafa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 September 2024
Ernesto
Ernesto, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 September 2024
Friendly staff
Very with cleanliness customer service very friendly staff make you feel welcome.
Carmen
Carmen, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 September 2024
Lizbeth
Lizbeth, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 September 2024
To the Embassy Suites Management.
I would like to express my sincere gratitude for the Embassy's exceptional hospitality and service during my stay. The comfortable accommodations, and impeccable housekeeping exceeded my expectations. The entire Embassy staff were all very professional and polite. I was particularly impressed by Vanessa and Ruben. The dedication and commitment to professionalism they both demonstrated is commendable and should not go unrecognized. Their attention to detail and commitment to customer satisfaction was outstanding. Thank you everyone for a delightful stay.
Scott Navistar-Inc
Scott
Scott, 20-night business trip
Verified Hotels.com guest review
10/10 Exceptional
10 September 2024
Audrey
Audrey, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 September 2024
It was a great stay and great service.
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 September 2024
Gabriel
Gabriel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 September 2024
Awesome service
Connie
Connie, 2-night trip
Verified Expedia guest review
10/10 Exceptional
7 September 2024
The room was spacious and very clean, big bathroom as well. Breakfast was amazing! The area is not too bad. Overall it was a good stay and was very affordable. I did hear a girl screaming in the middle of the night like 3 or 4 in the morning in the hallway when I went to check there was nobody. My family didn't hear anything and they said I was making things up or maybe I heard a ghost lol
STEPHANIE
STEPHANIE, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
5 September 2024
Lawrence
Lawrence, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 September 2024
The breakfast was, by far, the best I’ve ever had at any hotel. The staff was exceptionally friendly and welcoming. Parking was easy to access. Everything was very clean. And the rooms were comfortable.
Absolutely no complaints!
Cristina
Cristina, 2-night trip
Verified Expedia guest review
10/10 Exceptional
4 September 2024
Erica
Erica, 2-night trip
Verified Expedia guest review
10/10 Exceptional
3 September 2024
Claudia Elizabeth
Claudia Elizabeth, 1-night trip
Verified Expedia guest review
10/10 Exceptional
3 September 2024
Teanna
Teanna, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 September 2024
Excellent location, very friendly staff, delicious food.