See all properties

Serrazul Hotel Distributed by Intercity

4.0 star property
Escape to an upscale retreat with your loved ones. Enjoy activities like indoor pool time or arcade games before relaxing in a garden oasis.

Photo gallery for Serrazul Hotel Distributed by Intercity

Indoor pool, pool loungers
Terrace/patio
Reception hall
Fireplace
Reception
Experience the warmth of Gramado City Centre at Serrazul Hotel Distributed by Intercity, where modern comfort and family-friendly fun blend together. Unwind in the sauna or steam room, challenge yourself at billiards, and enjoy a free breakfast buffet.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Gym
  • Non-smoking
  • Free breakfast

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Free children's club
  • Fitness center
  • Sauna
  • Steam room
  • Valet parking
  • Room service
  • Babysitting
  • Conference center
  • 24-hour front desk

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's club (free)
  • Private bathroom
  • Television
  • Garden
The current price is ₹4,930
₹5,621 total
includes taxes & fees
19 Feb - 20 Feb

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Apartamento

Minibar, in-room safe, desk, blackout curtains

Apartamento

Highlights

Soundproofed
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
Bidet
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 3 Twin Beds

View all photos for Superior Suite

Minibar, in-room safe, desk, blackout curtains

Superior Suite

Highlights

Soundproofed
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
Bidet
  • 36 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite

Minibar, in-room safe, desk, blackout curtains

Suite

Highlights

Soundproofed
LCD TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
Hair dryer
Private bathroom
Bidet
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suíte Vista

Minibar, in-room safe, desk, blackout curtains

Suíte Vista

Highlights

Soundproofed
LCD TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
Hair dryer
Private bathroom
Bidet
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartamento Vista

Minibar, in-room safe, desk, blackout curtains

Apartamento Vista

Highlights

Soundproofed
LCD TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
Bidet
Minibar
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed OR 3 Twin Beds

View all photos for Suite

Minibar, in-room safe, desk, blackout curtains

Suite

  • Sleeps 3
  • 1 Full Bed(s) and 1 Twin Bed(s)

View all photos for Suite Superior With Garden View

Minibar, in-room safe, desk, blackout curtains

Suite Superior With Garden View

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Apartment

Minibar, in-room safe, desk, blackout curtains

Apartment

  • Sleeps 3
  • 3 Twin Bed(s) OR 1 Full Bed(s) and 1 Twin Bed(s)

View all photos for Apartment With View

Minibar, in-room safe, desk, blackout curtains

Apartment With View

  • Sleeps 3
  • 3 Twin Bed(s) OR 1 Full Bed(s) and 1 Twin Bed(s)

View all photos for Suite Superior

Minibar, in-room safe, desk, blackout curtains

Suite Superior

  • Sleeps 2
  • 1 Full Bed(s)

Similar properties

Indoor pool, outdoor pool, pool loungers

Wish Serrano Resort

  • Pool
  • Free breakfast
  • Spa
  • Pet-friendly
9.0 out of 10, Wonderful, (1001)
The price is ₹7,368
₹7,639 total
includes taxes & fees
23 Feb - 24 Feb
Wish Serrano Resort
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Rua Garibaldi, 152, Centro, Gramado, RS, 95670-000

What's nearby

  • Gramado Central Avenue - 1 min walk
  • Gramado Covered Street - 2 min walk
  • Sao Pedro Church - 3 min walk
  • Palace of Festivals - 4 min walk
  • Mini Mundo - 12 min walk

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 86 min drive
  • Salgado Filho Intl. Airport (POA) - 103 min drive

Restaurants

  • ‪Tea Shop - ‬2 min walk
  • ‪Casa Galo - ‬3 min walk
  • ‪Restaurante Pouso Novo - Gramado - ‬2 min walk
  • ‪Gram Bier Downtown Pub & Beer Store - ‬3 min walk
  • ‪Doze Gastronomia - Restaurante de Fondue - ‬1 min walk

About this property

Serrazul Hotel Distributed by Intercity

Serrazul Hotel Distributed by Intercity features a free kids' club and puts you just steps from Gramado Covered Street. The restaurant is perfect for a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. Other features include an indoor pool, a fitness center, and a steam room. Fellow travelers love the helpful staff and location.

Languages

English, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 152 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Guests are recommended to download the property's Orange mobile app before check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast
    • Parents must have child's birth certificate and photo ID*
    • Babysitting*
    • Supervised childcare*
    • Free children's club
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site valet parking (BRL 44 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 8 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Supervised childcare (surcharge)

What to do

  • Pool table

Working away

  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Arcade/game room
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Grab bar near toilet

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Minibar
  • Bathrobes

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: BRL 3.28 per accommodation, per night

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Parking

  • Valet parking costs BRL 44 per day

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Serrazul Hotel Gramado
Serrazul Hotel
Serrazul Gramado
Serrazul
Serrazul Hotel
Serrazul Hotel Distributed by Intercity
Serrazul Hotel Distributed by Intercity Hotel
Serrazul Hotel Distributed by Intercity Gramado
Serrazul Hotel Distributed by Intercity Hotel Gramado

Frequently asked questions

Does Serrazul Hotel Distributed by Intercity offer free cancellation for a full refund?

Yes, Serrazul Hotel Distributed by Intercity does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Serrazul Hotel Distributed by Intercity?

Yes, there's an indoor pool.

Are pets allowed at Serrazul Hotel Distributed by Intercity?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Serrazul Hotel Distributed by Intercity?

Yes. Valet parking costs BRL 44 per day.

What are the check-in and check-out times at Serrazul Hotel Distributed by Intercity?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Serrazul Hotel Distributed by Intercity and nearby?

Serrazul Hotel Distributed by Intercity has an indoor pool, a sauna, and a steam room, as well as an arcade and a garden.

Are there restaurants at or near Serrazul Hotel Distributed by Intercity?

Yes, there's an onsite restaurant.

What's the area around Serrazul Hotel Distributed by Intercity like?

Serrazul Hotel Distributed by Intercity is a short 2-minute walk from Gramado Covered Street and 3 minutes' walk from Sao Pedro Church. Travelers give top marks for the hotel's prime location.

Serrazul Hotel Distributed by Intercity Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent, modern
marcus, 2-night trip

10/10 Exceptional

Mejia
Everything was great. Just noisy because of their construction but the hotel is great!
Keila, 4-night trip

10/10 Exceptional

A premium location and property in the heart of a beautiful city. Although there were renovations happening, and this included some construction noise and mess, it was easy to overlook the inconvenience.
Eduardo, 1-night trip

10/10 Exceptional

JOSÉ DARCI P, 2-night trip

10/10 Exceptional

Excelente localização e atendimento.
Extremamente bem localizado, atendimento impecável. As áreas disponíveis, piscina, sauna, etc, bem limpas e climatizada. Ótima variedade no café da manhã. E um delicioso chocolate quente de mimo. Serviço de quarto disponível a todo tempo. Estacionamento cobrado a parte.
Paula, 3-night trip

10/10 Exceptional

2-night trip

10/10 Exceptional

Rodrigo, 1-night trip

10/10 Exceptional

Carlos, 2-night trip

10/10 Exceptional

Raphaela, 1-night trip

10/10 Exceptional

Viagem em família
A estadia foi incrível como sempre, hotel impecável e funcionários ótimos, simpáticos e atenciosos, só tive um problema, minha filha foi picada por um inseto enquanto dormíamos no quarto, como ela é adjetiva teve uma reação muito forte, poderiam verificar a dedetização com mais minuciosamente, roendo isso todo excelente como sempre!
Dante, 2-night trip

8/10 Very good

Leonir, 2-night trip

8/10 Very good

2-night trip

10/10 Exceptional

SHEILA, 1-night trip

8/10 Very good

Localização ótima
O hotel é bem antigo, algumas partes já estão reformadas, como a estrutura do café da manhã, que está bem melhor. Porém o banheiro ainda é extremamente antigo e envelhecido. Na última vez que estivemos no hotel, o estacionamento era incluído na diária (um diferencial), porém agora não mais, cobram R$ 40,00 cada diária. A localização é o que ainda o faz atrativo pela comodidade de fazer as coisas a pé.
Rosane, 2-night trip

10/10 Exceptional

Manuela, 1-night trip

8/10 Very good

Ronaldo, 1-night trip

10/10 Exceptional

Anadir, 2-night trip

10/10 Exceptional

Roni, 2-night trip

10/10 Exceptional

Rian, 1-night trip

2/10 Poor

Julieta, 3-night trip

8/10 Very good

O conforto e a localização do hotel foram ótimos porém pecaram ao não realizarem a limpeza e arrumação do meu quarto,mesmo eu tendo deixado marcada a luz de arrumação que fica na maçaneta da porta, com isso, além do quarto bagunçado, fiquei sem papel higiênico. Pedi na recepção, sempre gentil e atenciosa, porém não foram eficientes pois informaram que fariam a reposição imediata e não o fizeram.
2-night trip

10/10 Exceptional

Jeancarlo, 1-night trip

6/10 Good

COLCHÃO, CAMA TERRÍVEL DE RUIM
Hotel show de bola, atendimento 100% … localização … higiene, tudo ótimo! agora, A CAMA, TERRÍVEL. Horroroza, um colchão de mola esperando agente ….um pé bem no meio da cama e qualquer mechida na cama era um escândalo! Podem ir, mas se preparem pro colchão!
Marco Aurélio, 1-night trip

10/10 Exceptional

Jeancarlo, 3-night trip

10/10 Exceptional

Ricardo, 2-night trip