Tru by Hilton Lancaster East

Photo gallery for Tru by Hilton Lancaster East

Primary image
Indoor pool
Blackout drapes, iron/ironing board, free WiFi, bed sheets
Blackout drapes, iron/ironing board, free WiFi, bed sheets
Blackout drapes, iron/ironing board, free WiFi, bed sheets

Overview of Tru by Hilton Lancaster East

Tru by Hilton Lancaster East

2.5 star property
Hotel with indoor pool, near Amish Farm and House

8.6/10 Fabulous

781 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
Map
2320 Lincoln Hwy E, Lancaster, PA, 17602
Main amenities
  • Daily housekeeping
  • Indoor pool
  • Fitness center
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Arcade/game room
  • Computer station
  • Front desk safe
  • Microwave in a common area
  • Self-serve laundry
For families
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Amish Farm and House - 8 min walk
  • Tanger Outlets Lancaster - 11 min walk
  • American Music Theatre Lancaster - 12 min walk
  • Rockvale Outlets - 15 min walk
  • Dutch Wonderland - 2 min drive
  • The Amish Village - 3 min drive
  • Sight and Sound Theatre - 5 min drive
  • Bird in Hand Farmers Market - 5 min drive
  • Harrisburg Area Community College - 5 min drive
  • Railroad Museum of Pennsylvania - 7 min drive
  • Lancaster Science Factory - 8 min drive

Getting around

  • Lancaster, PA (LNS) - 18 min drive
  • Reading, PA (RDG-Reading Regional) - 39 min drive
  • Philadelphia Intl. Airport (PHL) - 84 min drive
  • Lancaster Station - 10 min drive
  • Mount Joy Station - 22 min drive
  • Parkesburg Station - 29 min drive

About this property

Tru by Hilton Lancaster East

When you stay at Tru by Hilton Lancaster East, you'll be within a 15-minute walk of Amish Farm and House and Tanger Outlets Lancaster. The indoor pool is a great spot for a morning swim, and guests can get a workout in at the fitness center. Also, Dutch Wonderland and American Music Theatre Lancaster are just a 5-minute drive away. Fellow travelers say good things about the comfortable beds and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 112 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only, 2 per room)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite extended parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area
  • Shared microwave

What to do

  • Winery tours nearby

Working away

  • 24-hour business center
  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2017
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Arcade/game room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Closed captioned TV
  • Visual fire alarm
  • Vibrating pillow alarm
  • Pool hoist on site

Languages spoken

  • English

Room amenities

Be entertained

  • 55-inch Smart TV
  • Premium satellite channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Fees & policies

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Tru Hilton Lancaster East Hotel
Tru Hilton Lancaster East
Tru by Hilton Lancaster East Hotel
Tru by Hilton Lancaster East Lancaster
Tru by Hilton Lancaster East Hotel Lancaster

Frequently asked questions

Overall score and ratings

8.6

Fabulous

9.1/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.9/10

Property conditions & facilities

9.1/10

Eco-friendliness

6/10 Good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cathleen, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Tim, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Yves, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gyaneshwar, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Time Away in Lancaster!
We were greeted at front desk by a friendly and very helpful agent who explained everything to us (breakfast times, amenities, etc.) The room was pleasant and comfortable. The negatives: We had a bit of an issue with the TV. A previous guest must have recorded a program that kept surfacing every time we put on the TV. We finally figured out how to get rid of this annoying inconvenience, and from then on could watch what we wanted. There was only 1chair in the room. We could have used 2. The hotel is on a busy highway and it's difficult getting to and from.
Mary, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Not worthy of the Hilton name
We didn’t even stay, there was a hair in the “clean” bed
Gerald, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Disappointed
I would never stay at this hotel again, our window shades would not go up and we were in the dark for 3 days! Called the front desk but nobody could help us and they did not change our room. After the first two days I rolled the shades up and put our luggage underneath them to hold them up just so we could see the sun. The only good things were the location was close to everything we wanted to do and the water pressure in the shower was strong, other than that the hotel was the worst part of our trip to PA, we stayed at 4 hotels on our journey and this was by far the worst.
3-night family trip
Verified Hotels.com guest review

8/10 Very good

We were getting a puppy in Lancaster Cty. The hotel was conveniently located for our purposes. Very friendly and helpful staff. Smallish rooms but well appointed. Extra amenities were a surprise in this price range. We would stay again.
Pete, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shalenie, 1-night family trip
Verified Hotels.com guest review