Hotel Riu Palace Baja California - Adults Only - All Inclusive

4.5 star property
Adults-only beachfront property with free water park, near Medano Beach
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Riu Palace Baja California - Adults Only - All Inclusive

4 outdoor pools, pool umbrellas, pool loungers
On the beach, sun-loungers, beach towels, scuba diving
Sun deck
Sun deck
Executive lounge

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Spa
Main amenities
  • Daily housekeeping
  • On the beach
  • 6 restaurants and 6 bars/lounges
  • Full-service spa
  • 4 outdoor pools
  • Free water park
  • Health club
  • Steam room
  • Beach sun loungers
  • Beach towels
  • Spa tub
  • Waterslide
Feel at home
  • Private bathroom
  • Separate bathtub and shower
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 45 of 45 rooms

Junior Suite, Connecting Rooms (L)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Bathrobes
Hair dryer
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (Elite Club | C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club | C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 71 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite (Grande (B2C-US))

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Bathrobes
Hair dryer
  • Sleeps 3
  • 3 Double Beds

Junior Suite, Partial Ocean View (B2C-US)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Sofa bed
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-US)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Separate bedroom
Ceiling fan
Bathrobes
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Courtyard View (B2C-US)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 40 sq m
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Suite, Oceanfront (Elite Club, M)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 71 sq m
  • Sleeps 3
  • 3 Double Beds

Junior Suite, Oceanfront (Elite Club, M)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 40 sq m
  • Sleeps 2
  • 3 Double Beds

Junior Suite, Connecting Rooms (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 40 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Suite, Oceanfront (Elite Club, B2C-US)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Bathrobes
Hair dryer
  • Sleeps 3
  • 1 King Bed

Junior Suite (E)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Separate bedroom
Ceiling fan
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, B2C-US)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Bathrobes
Hair dryer
  • Sleeps 2
  • 1 King Bed

Junior Suite (L)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Separate bedroom
Ceiling fan
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (L)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Separate bedroom
Ceiling fan
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club | B2C-CA)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Bathrobes
Hair dryer
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite, Partial Ocean View (L)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Separate bedroom
Ceiling fan
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Grande (U))

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Sofa bed
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • 46 sq m
  • Sleeps 3
  • 3 Double Beds

Junior Suite, Partial Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Sofa bed
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (M)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (B2C-US)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Junior Suite (Standard, M)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (M)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Separate bedroom
Ceiling fan
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (Elite Club | B2C-CA)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Bathrobes
Hair dryer
  • Sleeps 3
  • 1 King Bed

Suite, Oceanfront (Elite Club, L)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 70 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Courtyard View (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Grande | B2C-CA)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Bathrobes
Hair dryer
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Oceanfront (Elite Club, U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 70 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Courtyard View (B2C-CA)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Bathrobes
Hair dryer
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (Elite Club, U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 40 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (B2C-CA)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Bathrobes
Hair dryer
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Oceanfront (Elite Club, E)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 71 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-CA)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Bathrobes
Hair dryer
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms (E)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Bathrobes
Hair dryer
  • Sleeps 6
  • 2 Double Beds

Junior Suite, Oceanfront (Elite Club, L)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 40 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Courtyard View (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (Grande | C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 46 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Partial Ocean View (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (Elite Club, E)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 40 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (B2C-CA)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Bathrobes
Hair dryer
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, Courtyard View (E)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Grande, M)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 40 sq m
  • Sleeps 3
  • 3 Double Beds

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About the area

Map
Camino Viejo a San José, Km 3.5, Col. El Medano, Cabo San Lucas, BCS, 4990

What's nearby

  • Medano Beach - 7 min walk
  • Cabo San Lucas Bay - 7 min walk
  • Marina Del Rey - 6 min drive
  • The Arch - 8 min drive
  • Land's End - 8 min drive

Getting around

  • Los Cabos Intl. Airport (SJD) - 39 min drive

Restaurants

  • ‪Riu Sport Bar - ‬9 min walk
  • ‪Baja California Restaurante - ‬7 min walk
  • ‪Torote Steak House - ‬5 min walk
  • ‪La misión - ‬7 min walk
  • ‪Tequila Pool Bar - ‬5 min walk

About this property

Hotel Riu Palace Baja California - Adults Only - All Inclusive

At Hotel Riu Palace Baja California - Adults Only - All Inclusive, you can spend time at the beach relaxing in a sun lounger, plus you'll be within a 10-minute walk of Medano Beach and Cabo San Lucas Bay. There's plenty of fun with the 4 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and facials. Promenade, one of 6 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious property include 6 bars/lounges, a poolside bar, and a health club. Fellow travelers love the pool and helpful staff.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities
Tennis

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 602 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:30 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
    • When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 21
DONE

Children

    • Children (17 years old and younger) are not allowed
    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas
    • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–11 AM
  • 6 restaurants
  • 6 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Scuba diving
  • Horse riding nearby

Working away

  • 2 meeting rooms
  • Computer station
  • Conference space (969 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2018
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Television in common areas
  • Health club
  • 4 outdoor pools
  • Free water park
  • Full-service spa
  • Spa tub
  • Massage/treatment rooms
  • Steam room
  • Waterslide
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local culture & ecosystem education
  • 100% renewable energy
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Art Deco architecture

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Closed captioned TV

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Promenade - This buffet restaurant serves breakfast, lunch, and dinner.
Yu Hi - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Krystal - This restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
Sofia - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 38 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Riu Palace Baja California Adults All Inclusive
Riu Baja California Adults In
Riu Palace Baja California Adults Only All Inclusive

Frequently asked questions

Does Hotel Riu Palace Baja California - Adults Only - All Inclusive offer free cancellation for a full refund?
Yes, Hotel Riu Palace Baja California - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Riu Palace Baja California - Adults Only - All Inclusive?
Yes, there are 4 outdoor pools.
Are pets allowed at Hotel Riu Palace Baja California - Adults Only - All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Riu Palace Baja California - Adults Only - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Riu Palace Baja California - Adults Only - All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon.
Is there an onsite casino at Hotel Riu Palace Baja California - Adults Only - All Inclusive?
No, this property doesn't have a casino, but PlayWin Casino (6-min drive) is nearby.
What is there to do at Hotel Riu Palace Baja California - Adults Only - All Inclusive and nearby?
Have fun with onsite activities such as scuba diving, and improve your game on the tennis courts. Additional recreation onsite includes fitness classes. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 4 outdoor swimming pools. Hotel Riu Palace Baja California - Adults Only - All Inclusive also has 6 bars and a waterslide, as well as a steam room and a garden.
Are there restaurants at or near Hotel Riu Palace Baja California - Adults Only - All Inclusive?
Yes, there are 6 onsite restaurants, featuring Japanese cuisine.
Does Hotel Riu Palace Baja California - Adults Only - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Hotel Riu Palace Baja California - Adults Only - All Inclusive like?
Hotel Riu Palace Baja California - Adults Only - All Inclusive is a short 7-minute walk from Medano Beach and 7 minutes' walk from Cabo San Lucas Bay. Travelers love the property's prime location.

Hotel Riu Palace Baja California - Adults Only - All Inclusive Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Good

Ok stay
They put me in the basement near the service staff room. There was noise all day and all night. There is no elevator and I had to go up and down stairs all day. The food was ok, edible at best. Service is always excellent.
Katrina, 5-night trip
Verified Hotels.com guest review

4/10 Fair

Not worth it…
Would not stay here again. Overall the hotel was not a match for what we were looking for which was a laid back quiet vacation. Most rooms wrap around a large main stage that each night hosts some type of music (e.g Banda, Queen Tribute, Journey, DJ) event for guests until the early hours of the morning. Then the cleaning staff starts their shift around 6:30am and they were loudly singing in the hallways that echo. The building is made of cinder block so you can hear everything. It is convenient to have food included but we got food poisoning our second to last day. Pools were nice and for the most part pretty quiet but if you’re not up by 8 or 9 you’ll have trouble finding a seat. Amazingly, they only had dos XXs and coors light. We were disappointed that in Mexico there weren’t more options for Mexican beer. They are clearly catering to a specific audience. It was nice that it was adult only. I think the general vibe of this hotel line is a little too party during spring break. Would have been fun back when we were in our 20s with a group of friends.
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

What a fantastic vacation! Would recommend!!
What a fantastic resort and location. Everything was top notch! We stayed over Christmas and they had fantastic events to celebrate! We would definitely recommend this hotel, that says aloof as we travel allot! Thanks
Chris, 8-night trip
Verified Hotels.com guest review

8/10 Very good

Miguel, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

JACK, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

People were very friendly & nice about everything
chaffaye, 6-night trip
Verified Hotels.com guest review

8/10 Very good

Keith, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Worst service i will never go back again
The info in there website its not tru they don't have free shuttle to the airport and we booked 2 double bed each room but they give us one king
Zaid, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Ernesto, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jennifer, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Paul, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was great. We were treated live royalty. The Italian restaurant was fabulous however the “Elite Culb Resturant” was awful. Terrible service. We received not attention. Water and wine glasses empty most of the time. The order was messed up they took away wrong food and never brought back the correct food. Don’t go there. However, everything else was beyond expectations, over the top.RIU, you need to give Susana a big raise. She was GREAT! Will for sure be going back. LOVED IT!
Richard Malone, 4-night trip
Verified Expedia guest review

8/10 Very good

Stuffs were great but the building is not complete yet. For two straight days we had a maintenance guy coming to fix a leak. And for using the water world we couldn’t get the towels. Transfers also were nightmare also.
arshak, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Fun place
Krizalina, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Roseann T, 4-night trip
Verified Expedia guest review

8/10 Very good

Property was fine. Except there were a ton of vendors on beach trying to sell drugs to people at the resort.
Macey Marie, 6-night romance trip
Verified Expedia guest review

8/10 Very good

The resort and my room was fantastic! My bed and pillows were extremely comfortable and I really enjoyed the large soaking tub and separate shower. The grounds were beautifully maintained and clean. The views, incredible. The staff is great and the food was good too, although I have to say I was a bit unenthusiastic about the specialty restaurants as the buffet was wonderful every single time! I recommend this hotel/resort and would certainly stay here again!
Ruby, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Jeremiah, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Francisca, 4-night trip
Verified Expedia guest review

10/10 Exceptional

The staff is very friendly and will go out of their way to accommodate any request you might have.
Gustavo, 7-night trip
Verified Expedia guest review

6/10 Good

Beatriz, 2-night trip
Verified Expedia guest review

10/10 Exceptional

It was a little more party scene than I was expecting, but the multiple pools makes it easy to remove yourself. Wasn't expecting much for the food being an all inclusive but was genuinely surprised. Worth it to upgrade to the elite club.
Steven, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Travis, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Wasn’t to far from the shopping area
yesenia, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Shelby, 6-night trip
Verified Expedia guest review