Hotel Alto da Serra in the city center offers a warm welcome with a free breakfast buffet and serene garden. Connect to WiFi, unwind in the lobby by the TV, or explore nearby attractions with tour/ticket assistance. The helpful staff has left a lasting impression on previous guests.
Rua Borges de Medeiros, 999, Canela, RS, 95670-000
What's nearby
Cathedral of Our Lady of Lourdes - 6 min walk - 0.5 km
Dreamland Wax Museum - 5 min drive - 4.4 km
Gramado Covered Street - 10 min drive - 8.2 km
Gramado Central Avenue - 10 min drive - 8.2 km
Mini Mundo - 11 min drive - 9.5 km
Getting around
Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 108 min drive
Restaurants
Caracol Gourmet - 4 min walk
La Estación - Parrilla - 10 min walk
Casa da Velha Bruxa - 10 min walk
Skillo Lanches - 8 min walk
Bistrô Sabor de Mel - 7 min walk
About this property
Hotel Alto da Serra
At Hotel Alto da Serra, you'll be within a 10-minute drive of Gramado Covered Street. Free perks include WiFi, self parking, and buffet breakfast daily between 7:30 AM and 10 AM.
Languages
Portuguese
At a glance
DONE
Hotel size
20 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in time starts at 2 PM
Minimum check-in age – 18
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Parents must have child's birth certificate and photo ID*
No cots (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
DONE
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Free buffet breakfast each morning 7:30 AM–10 AM
Shared microwave
Shared refrigerator
Room service
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Facilities
1 building/tower
Built in 1995
Safe-deposit box at front desk
Garden
Television in common areas
Traditional architecture
Room amenities
Be entertained
26-inch LCD TV
Home comfort
Climate-controlled air conditioning and heating
Minibar
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Free WiFi
Phone
More
Daily housekeeping
Fees & policies
Children & extra beds
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Policies
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Hotel Alto da Serra Canela
Alto da Serra Canela
Hotel Alto da Serra Hotel
Hotel Alto da Serra Canela
Hotel Alto da Serra Hotel Canela
Frequently asked questions
Are pets allowed at Hotel Alto da Serra?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Alto da Serra?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Alto da Serra?
You can check in starting at 2 PM. Check-out time is 11 AM.
What is there to do at Hotel Alto da Serra and nearby?
Hotel Alto da Serra has a garden.
What's the area around Hotel Alto da Serra like?
Hotel Alto da Serra is in the heart of Canela, a short 5-minute walk from Cathedral of Our Lady of Lourdes and 8 minutes' walk from Joao Correa Square.
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Hotel Alto da Serra Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10
otima
Jorge Leandro
2-night trip
10/10
Jeferson
1-night trip
10/10
Ivan
1-night trip
8/10
Verified traveller
1-night trip
10/10
FLAVIA
2-night trip
10/10
Luciano
4-night trip
10/10
Fabricio
2-night trip
8/10
Rafael
3-night trip
10/10
Pedro Paulo
3-night trip
10/10
Daniel
2-night trip
8/10
Camis
1-night trip
10/10
Hotel bem localizado na região, próximo a avenida principal, local aconchegante, acomodação limpa e organizada, equipe da recepção (Sr. Maurício nos forneceu várias informações que viabilizou nossa estadia na cidade), limpeza e copa são eficientes, dedicados, educados e simpáticos.... Café da manhã variado... Super recomendo !!!!
Debora Thais
5-night trip
10/10
Quarto grande, banheiro com hidromassagem é diferencial, bom sistema de aquecimento (estava muito frio), café da manhã bom , perto do centro mas bem silencioso
Paulo Cesar
2-night trip
10/10
Márcio
2-night trip
10/10
Tatiana dos
1-night trip
10/10
Juliane
1-night trip
10/10
AKRAM KMAL
1-night trip
8/10
De um modo geral foi bom. Café da manhã bem servido, instalações bem cuidadas. Porém não cabe ser 3 estrelas. Apto. pequeno (sem espaço para 2 malas), não tem TV paga …
Verified traveller
5-night trip
8/10
Foi a contento, passamos um ótimo final de semana e o hotel atendeu a nossa expectativa de ter um lugar para pernoite e desejum
João
2-night trip
10/10
Excelente! Nada a reclamar. Pessoas fantásticas!
Elvis
1-night trip
8/10
Muito bom!
wesley
3-night trip
8/10
Tudo foi muito agradável, a pousada é um charme, porém por 2 dias passamos por uma friagem e sofremos muito no chalé sem aquecedor
Francivania
5-night trip
8/10
Moises
2-night trip
10/10
A localização é excelente, a duas quadras da bela catedral de pedra, que fica bem no centro da cidade. O apartamento é bom, com banheira de hidromassagem, mas poderiam renovar a parte elétrica. A única tomada com terra fica entre o ar-condicionado e a cabeceira da cama. Se o cabo do meu laptop não tivesse 3m não teria alcançado da mesa até lá. Deveriam colocar uma tomada aterrada à esquerda da janela.