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Aparthotel

Homewood Suites by Hilton Albany Crossgates Mall, NY

Adventure Albany aparthotel with indoor pool, connected to a shopping center

  • Free breakfast, free WiFi, and free parking
From
Rs11,248

Image gallery

  • Pool
  • Pool
  • Suite, 1 King Bed, Accessible, Bathtub - Living Room
  • Studio, 1 King Bed, Accessible (Hearing) - Living Area
  • Pool
Pool. Image 1 of 46.
1 / 46Pool
1651 Western Avenue, Albany, 12203, NY, United States of America
8.6.Fabulous.
  • Hotel was clean and staff were very friendly and helpful

    Sep 17, 2021

  • I was very impressed. But was not happy with some of the conditions. Like the furniture…

    Sep 11, 2021

See all 246 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton), SafeStay (AHLA - USA), and Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Easy parking
Shopping
Convenient
Dining options
Safe

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services
    • Free WiFi
    • Free parking
    • Pool
    • Bathtub
    • Kitchen
    • Gym

    Property highlights

    Main amenities

    • 96 apartments
    • Weekly housekeeping
    • Indoor pool
    • Fitness center
    • Business center
    • 24-hour front desk

    Feel at home

    • Free cribs/infant beds
    • Rollaway/extra beds (free)
    • Sofa bed
    • Kitchen
    • Cookware, dishware, and utensils
    • Stovetop

    What’s around

    • Crossgates Mall - 16 min walk
    • SEFCU Arena - 33 min walk
    • Albany NanoTech Complex - 34 min walk
    • University at Albany - 35 min walk
    • Albany Pine Bush Preserve - 3 mi / 4.9 km
    • Northway Mall - 3.2 mi / 5.2 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Studio Suite, 1 King Bed, Non Smoking
    • Suite, 1 Bedroom, Non Smoking
    • Studio, 2 Queen Beds, Non Smoking
    • Suite, 1 Bedroom, Non Smoking
    • Studio Suite, 1 King Bed, Non Smoking
    • Studio, 1 King Bed, Accessible (Hearing)
    • Suite, 1 King Bed, Accessible (Hearing)
    • Suite, 2 Queen Beds, Accessible (Hearing)
    • Suite, 1 King Bed, Accessible (Shower)
    • Suite, 1 King Bed, Accessible, Bathtub
    • Suite, 1 King Bed, Accessible, Bathtub
    • Suite, 2 Queen Beds, Accessible, Bathtub

    What’s around

    Landmarks

    • Crossgates Mall - 16 min walk
    • SEFCU Arena - 33 min walk
    • Albany NanoTech Complex - 34 min walk
    • University at Albany - 35 min walk
    • Albany Pine Bush Preserve - 3 mi / 4.9 km
    • Northway Mall - 3.2 mi / 5.2 km
    • Colonie Center Mall - 3.3 mi / 5.3 km
    • Westland Hills Park - 4 mi / 6.4 km
    • St. Peter's Hospital - 4.1 mi / 6.6 km
    • Washington Avenue Armory Sports and Convention Arena - 5.1 mi / 8.2 km
    • Westgate Plaza - 5.2 mi / 8.4 km

    Getting around

    • Albany Intl. Airport (ALB) - 9 min drive
    • Schenectady, NY (SCH-Schenectady County) - 25 min drive
    • Hudson, NY (HCC-Columbia County) - 41 min drive
    • Albany-Rensselaer Station - 14 min drive
    • Schenectady Station - 17 min drive
    map
    See on map
    1651 Western Avenue, Albany, 12203, NY, United States of America

    At a glance

    Size

    • 96 apartments
    • Arranged over 5 floors

    Arriving/leaving

    • Check-in time 3:00 PM-midnight
    • Check-out time is noon
    • Express check-out

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

    Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

    Pets

    • Pets allowed (dogs only)*
    • 2 per room (up to 25 lbs)
    • Pets must be supervised

    Internet

    • Free WiFi and wired Internet access in public areas
    • Free WiFi and wired Internet access in rooms

    Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    *See fees & policies for additional details or extra charges

    The manager

    Speaks: English

    At the aparthotel

    Food and drink

    • Free breakfast daily
    • Coffee/tea in a common area
    • Barbecue grills
    • Hosted evening meal on select days (surcharge)

    Things to do

    • Indoor pool
    • Fitness facilities
    • Basketball on site
    • Bicycle rentals nearby
    • Hiking/biking trails nearby
    • Mountain biking nearby
    • Cross-country skiing nearby
    • Downhill skiing nearby
    • Snowboarding nearby
    • Billiards or pool table

    Working away

    • Business center
    • Meeting rooms
    • Computer station

    Services

    • 24-hour front desk
    • Dry cleaning/laundry service
    • Laundry facilities

    Facilities

    • Year Built - 2018
    • Elevator
    • Safe-deposit box at front desk
    • Designated smoking areas (fines apply)
    • Fireplace in lobby

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible pool
    • Wheelchair-accessible meeting spaces/business centre
    • Visual alarms in hallways

    Languages Spoken

    • English

    In the apartment

    Home comforts

    • In-room climate control (air conditioning)
    • Coffee/tea maker
    • Iron/ironing board

    Sleep well

    • Blackout drapes/curtains
    • Sofa bed
    • Sofa bed size double
    • Premium bedding

    Things to enjoy

    • Separate dining area
    • Separate sitting area

    Freshen up

    • Private bathroom
    • Shower/tub combination
    • Hair dryer

    Be entertained

    • 49-inch flat-screen TV
    • Premium TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Free local calls

    Food and drink

    • Full-sized refrigerator/freezer
    • Microwave
    • Kitchen
    • Stovetop
    • Cookware, dishware, and utensils
    • Dishwasher

    More

    • Weekly housekeeping provided
    • In-room safe (laptop compatible)
    • Connecting/adjoining rooms available

    Special features

    Recreation

    On Site

    • Fitness facilities
    • Basketball on site

    Nearby

    • Bicycle rentals nearby
    • Hiking/biking trails nearby
    • Mountain biking nearby
    • Cross-country skiing nearby
    • Downhill skiing nearby
    • Snowboarding nearby

    Fees & policies

    PetsPay at property

    • Pets are allowed for an extra charge of USD 75 per pet, per stay
    • Service animals exempt from fees

    Pool, spa & gym (if applicable)Pay at property

    • Pool access available from 7:00 AM to 11:00 PM
    • Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
    • Guests under 18 years old are not allowed in the swimming pool or fitness facility

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

    Contactless check-in and contactless check-out are available.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available for breakfast and dinner.

    This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

    This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (3rd party expert - Global).

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Onsite parties or group events are strictly prohibited.

    Long-term renters welcome.

    Guests can rest easy knowing there's a smoke detector on site.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash.

    This property reserves the right to pre-authorize the guest's credit card prior to arrival.

    Also known as

    • Homewood Suites Hilton Albany Crossgates Mall NY Hotel
    • Homewood Suites by Hilton Albany Crossgates Mall NY
    • Homewood Suites by Hilton Albany Crossgates Mall, NY Albany
    • Homewood Suites by Hilton Albany Crossgates Mall, NY Aparthotel
    • Homewood Suites Hilton Crossgates Hotel
    • Homewood Suites Hilton Albany Crossgates Mall NY
    • Homewood Suites Hilton Crossgates
    • wood Suites Hilton Crossgates
    • Homewood Suites by Hilton Albany Crossgates Mall NY

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Homewood Suites by Hilton Albany Crossgates Mall, NY does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 11:00 PM.
    • Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 25 lbs per pet. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees.
    • You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
    • Yes. Nearby restaurants include Hana Japanese Steak House (5-min walk), Capital City Diner (7-min walk), and Café Calabria (9-min walk).
    • During the winter, enjoy nearby recreation like cross-country skiing and snowboarding, and return when the snow melts for cycling and hiking. Additional recreation onsite includes basketball. Enjoy a swim in the indoor pool or use the aparthotel's other amenities, which include a fitness center.
    8.6.Fabulous.
    • 6.0.Good

      Pros and cons

      First impresstion was very nice.but draws from kitchen was dirty.and glasses had water stains.giving them a shine would be a pro. And pans are not very good to use. Thats a con.

      Candida, 3 night family trip, Aug 28, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      Just Plain Dirty

      Nice hotel but terrible cleaning. First room w checked into reeked of cigarette smoke. The cleaning staff either smoked cigarettes in the room, or ignored the smell and assigned it to new guests anyway (despite the hotel being at far less than capacity). Second room lacked the cig smell but was just dirty. It wasn't vacuumed, there were sticky spots on hard surfaces, and the sofa bed was absolutely disgusting - you can tell the cleaning staff never cleans that as there was food, crumbs, money, scrunchees, a sock, and an empty McDonald's bag all found within.

      1 night family trip, Aug 11, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      If you don't care to breathe...

      Stay here if you like packed hotels with very little peace and quiet and no oxygen. There's potpourri pumping out of the vents from the front lobby and even more my room. I could barely breathe! It was so strong and suffocating I couldn't sleep. There's no construction for people who are sensitive to heavy perfumes, no warning and no way to escape but to leave. The pool has chlorine, although most places don't provide that anymore. The grocery stand items cost 6 times the normal amount, outrageous!! Nice lobby, but hotel was so full we could barely use it.

      Shaniqua, 2 night family trip, May 29, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great one- night stop over

      Great stay with my three boys. Convenient to shopping. Comfortable common areas. Clean.

      Bert, 1 night family trip, Apr 23, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Excellent, comfortable, breakfast was a delight!

      Lisa, 1 night family trip, Apr 22, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      I’m thoroughly impressed with the home wood suites. I will be trying to find another for our next location!!

      1 night family trip, Mar 19, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Great and recommended

      Great family weekend trip at the Hotel., clean, big room, pool was great for kids. And they also have breakfast included.

      Carlos, 1 night family trip, Mar 6, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Everything was beautiful, clean and quiet even though it was full! Great time

      1 night romance trip, Mar 3, 2021

      Verified Expedia guest review

    • 4.0.Fair

      Friendly staff. First room was filthy, there were crumbs on the floor and dust everywhere. The sheets hadn’t been changed. There was some sort of fluid spattered all over the outside of the ice bucket. Visible fingerprints on handles and knobs. At least the second room had fresh sheets. Easily accessible hotel with off street parking right across the street from the mall.

      1 night romance trip, Feb 12, 2021

      Verified Expedia guest review

    • 2.0.Poor

      Very rude incompetent front desk service I was promised 3 pm check out the night of departure the normal late check out is 2-30 pm This rude black lady -Miracle or something like that call me that I have to pay extra night snd I have to go downstairs now to give her my Cc I said I can’t now I can do it in 30 min she was screaming why not ? Why not now ?they have my Cc info so I couldn’t understand why I have to do it now . It was a very stressful experience for me , I travel every week and never was treated that way I check out at 3 pm and was charged extra night , This hotel should improve the way they treat customers specially now in Covid times when hotel is half empty

      2 night business trip, Jan 31, 2021

      Verified Expedia guest review

    See all 246 reviews