Enjoy your visit to St Helens with a stay at Mercure St Helens. Guests can be pampered with spa services at the spa and grab a bite to eat at the coffee shop/cafe. An indoor pool, a bar/lounge, and a health club are other features. Fellow travelers love the helpful staff.
Languages
English
At a glance
Hotel size
84 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Property amenities
Food and drink
To-go breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Snack bar/deli
Working away
Business center
Meeting rooms
Conference space
Services
24-hour front desk
Luggage storage
Wedding services
Facilities
Safe-deposit box at front desk
Health club
An indoor pool
Full-service spa
Steam room
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Reception hall
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Room amenities
Be entertained
Flat-screen television
Home comfort
Heating
Coffee/tea maker
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Shower/tub combination
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Pyramid Leisure Centre. The spa is equipped with a sauna and a spa tub. The spa is open daily.
Dining
92 Restaurant - Onsite restaurant.
Fees & policies
Refundable deposits
Deposit: GBP 50.00 per accommodation, per stay
Optional extras
To-go breakfast is offered for an extra charge of approximately GBP 12.50 per person
Early check-in can be arranged for an extra charge of GBP 30 (subject to availability)
Late check-out can be arranged for an extra charge
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
St. Helens
Mercure St Helens Opening May 2019 Hotel
Mercure Opening May 2019 Hotel
Mercure St Helens Opening May 2019
Mercure Opening May 2019
Hotel Mercure St Helens (Opening May 2019) St Helens
St Helens Mercure St Helens (Opening May 2019) Hotel
Hotel Mercure St Helens (Opening May 2019)
Mercure St Helens (Opening May 2019) St Helens
St. Helens Hotel
Mercure St Helens Hotel
Mercure St Helens St Helens
Mercure St Helens Hotel St Helens
Frequently asked questions
Does Mercure St Helens offer free cancellation for a full refund?
Yes, Mercure St Helens does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure St Helens?
Yes, there's an indoor pool.
Are pets allowed at Mercure St Helens?
Sorry, pets aren't allowed.
Is parking offered on site at Mercure St Helens?
Yes, there's free self parking.
What are the check-in and check-out times at Mercure St Helens?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge of GBP 30 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge. Contactless check-in and check-out are available.
Is there an onsite casino at Mercure St Helens?
No, this hotel doesn't have a casino, but Grosvenor Casino Liverpool (20-min drive) is nearby.
What is there to do at Mercure St Helens and nearby?
Mercure St Helens has a spa and an indoor pool, as well as a steam room.
Are there restaurants at or near Mercure St Helens?
Yes, there's an onsite restaurant, 92 Restaurant.
What's the area around Mercure St Helens like?
Mercure St Helens is located a short 8-minute walk from Citadel Arts Centre.
Mercure St Helens Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
8.4/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Very good
16 December 2024
Leon
Leon, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
14 December 2024
James
James, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
19 November 2024
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 November 2024
Great staff
The lady working in the bar on Friday evening was a credit to the hotel. Night porter was great too when we returned 1030ish from a gig!
Nik
Nik, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 November 2024
Adam
Adam, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 November 2024
Nice , howver very cold in the foyer
Stuart
Stuart, 2-night trip
Verified Hotels.com guest review
8/10 Very good
7 November 2024
Lewis
Lewis, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 November 2024
Karl
Karl, 1-night trip
Verified Hotels.com guest review
6/10 Good
3 November 2024
Rubbish pillow (only one) on a hard bed. Breakfast good, unfriendly checkin.
Dominic
Dominic, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
31 October 2024
Joseph
Joseph, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 September 2024
Ben
Ben, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 September 2024
V
V, 1-night trip
Verified Hotels.com guest review
8/10 Very good
20 September 2024
Anita
Anita, 2-night trip
Verified Expedia guest review
10/10 Exceptional
15 September 2024
Zambon
Zambon, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 September 2024
Business travel
Frequent traveller in hotels every week and the hotel is convenient. The staff cannot do enough and are very helpful. The pool and sauna are a great boost at the end of the day.
Paul
Paul, 1-night business trip
Verified Hotels.com guest review
6/10 Good
16 August 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
4/10 Fair
10 August 2024
David
David, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
9 August 2024
Good stuff
Kevin
Kevin, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
5 August 2024
P
P, 1-night trip
Verified Hotels.com guest review
6/10 Good
1 August 2024
Whilst I understand different hotels have different levels of accommodation and services depending on price but staff be courteous should be a given but at this hotel it was just short of terrible. So obvious the staff didn’t want to be there and guests were an inconvenience.
Colin
Colin, 1-night trip
Verified Expedia guest review
10/10 Exceptional
1 August 2024
Perfect
Couldn't fault it. Everything was spot on. Will definitely be staying again.
Joanne
Joanne, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 July 2024
Paul
Paul, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
30 July 2024
Timir
Timir, 1-night trip
Verified Hotels.com guest review
6/10 Good
29 July 2024
Too hot at night , needs light blankets, not heavy bedding