Hatun Samay

Photo gallery for Hatun Samay

Primary image
In-room safe, desk, blackout drapes, free WiFi
View from room
In-room safe, desk, blackout drapes, free WiFi
In-room safe, desk, blackout drapes, free WiFi

Overview of Hatun Samay

Hatun Samay

3.5 star property
3.5-star hotel with restaurant, near Aguas Calientes Hot Springs

7.2/10 Good

11 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free WiFi
  • Non-smoking
  • Bathtub
  • Restaurant
  • 24/7 front desk
Map
Qori Wakanki 401,Barrio las Orquideas, Aguas Calientes, Machu picchu, Machu Picchu, 8681
Main amenities
  • Daily housekeeping
  • Restaurant
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front desk safe
  • Water dispenser
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
For families
  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains

Choose dates to view prices

About this area

Getting around

  • Machu Picchu Station - 1 min walk

About this property

Hatun Samay

Hatun Samay puts you 0.5 mi (0.9 km) from Aguas Calientes Hot Springs. Free perks include WiFi and buffet breakfast daily between 4:30 AM and 8 AM.

Languages

English, Spanish

At a glance

Hotel size

  • 24 rooms

Arriving/Leaving

  • Check-in time from 6 AM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 2 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 4:30 AM–8 AM
  • Restaurant
  • Coffee/tea in a common area
  • Water dispenser

Traveling with children

  • Children stay free

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Television in common areas

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 40-inch LED TV
  • Cable TV channels

Home comfort

  • Heating

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The national sales tax (18%) may be charged upon check-out to residents of Peru regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. Travelers who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property accepts credit cards.

According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.

Also known as

Hatun Samay Hotel Machu Picchu
Hatun Samay Hotel
Hatun Samay Machu Picchu
Hatun Samay Hotel
Hatun Samay Machu Picchu
Hatun Samay Hotel Machu Picchu

Frequently asked questions

Overall score and ratings

7.2

Good

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.1/10

Property conditions & facilities

10/10 Exceptional

Location, service
1-night trip
Verified Expedia guest review

8/10 Very good

The hotel was fine, However, communication was difficult. I was managing a large group- I called and emailed several times with no response. Sadly, that impacted my impression of the hotel. I did receive an apology on site.
1-night trip with friends
Verified Hotels.com guest review

6/10 Good

The staff was great! Our room was right off the train station which was difficult for me so it was changed immediately. The room was clean, spacious, and comfortable. The only issue is noise. You can hear everything. Unfortunately the neighbour beside the hotel decided to Crank their music from 3:30am onwards one night. No one slept that night. Thank-you Estephanie and Jose! You were fantastic😊
Valerie, 2-night romance trip
Verified Hotels.com guest review

4/10 Fair

1-night trip
Verified Expedia guest review

10/10 Exceptional

Awesome treatment. Front desk personnel were very nice.
1-night trip
Verified Expedia guest review

6/10 Good

Clean room, internet weak, breakfast was good
Victor, 2-night romance trip
Verified Hotels.com guest review

8/10 Very good

Centrally located in the town making it convenient for shopping and dining.
Alex, 1-night trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

6/10 Good

A internet não funcionava
Fabio, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Wir waren zwar nur zwei Nächte im Hotel, aber ich kann nur Gutes berichten. Die Ausstattung, die Sauberkeit, die Lage im Zentrum waren Top, negativ kann man nur die Nähe zur Bahn auslegen, da aber die Bahn nachts nicht und überhaupt relativ selten fährt, war Das kein spürbarer Nachteil. Das zugehörige Frühstück war sehr gut und ausgiebig.
2-night romance trip
Verified Expedia guest review