Av. Camaron Sabalo 696, Zona Dorada, Mazatlán, SIN, 82110
What's nearby
The Mazatlan Malecón - 3 min drive - 2.6 km
El Cid Country Club Golf Course - 4 min drive - 1.9 km
Mazatlan International Center - 7 min drive - 6.1 km
Mazatlán Aquarium - 8 min drive - 5.2 km
Cerritos Beach - 11 min drive - 5.8 km
Getting around
General Rafael Buelna Intl. Airport (MZT) - 32 min drive
Restaurants
Panamá - 1 min walk
Los Arcos - 2 min walk
Villa Italia - 7 min walk
Mané - 5 min walk
Bar el LOBY - 6 min walk
About this property
The Palms Resort of Mazatlan
At The Palms Resort of Mazatlan, you can spend time at the beach playing volleyball, plus you'll be just a 5-minute drive from The Mazatlan Malecón. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in massages. The cocktail bar is a great place to grab a drink and Restaurant Panama serves breakfast. A poolside bar, a children's pool, and a terrace are other highlights. Fellow travelers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
190 units
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free onsite valet parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7 AM–noon
Restaurant
Bar/lounge
Poolside bar
Swim-up bar
Traveling with children
Children's pool
What to do
On the beach
Beach volleyball
Working away
Meeting rooms
Conference center (7973 square feet of space)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
An outdoor pool
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairways
Lever door handles
Well-lit path to entrance
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Alarm clock
Bed sheets provided
Freshen up
Private bathroom
Shower only
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Restaurant Panama - This restaurant serves breakfast only. Guests can enjoy drinks at the bar.
Pool Bar - Onsite cocktail bar. Open daily.
Suchi Roll - Onsite sushi bar. Open daily.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 265 to 400 for adults, and MXN 265 to 400 for children
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 8:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Also known as
Palms Mazatlan
Palms Resort Mazatlan
The Palms Of Mazatlan Mazatlan
The Palms Resort of Mazatlan Resort
The Palms Resort of Mazatlan Mazatlán
The Palms Resort of Mazatlan Resort Mazatlán
Frequently asked questions
Does The Palms Resort of Mazatlan offer free cancellation for a full refund?
Yes, The Palms Resort of Mazatlan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Palms Resort of Mazatlan?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at The Palms Resort of Mazatlan?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Palms Resort of Mazatlan?
Yes, there's free self and valet parking.
What are the check-in and check-out times at The Palms Resort of Mazatlan?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-out is available.
Is there an onsite casino at The Palms Resort of Mazatlan?
No, this resort doesn't have a casino, but Casino del Rey (2-min drive) and MonteCarlo Casino (3-min drive) are both nearby.
What is there to do at The Palms Resort of Mazatlan and nearby?
Have fun during the warmer months with activities such as volleyball. Additional recreation nearby includes casino gaming. Enjoy a swim in the outdoor pool or use the resort's other amenities, which include a garden.
Are there restaurants at or near The Palms Resort of Mazatlan?
Yes, there's an onsite restaurant, Restaurant Panama.
What's the area around The Palms Resort of Mazatlan like?
The Palms Resort of Mazatlan is located on the waterfront in Zona Dorada, a short 13-minute walk from Islands and Protected Areas of the Gulf of California and 12 minutes' walk from Playa Brujas.
The Palms Resort of Mazatlan Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
4/10 Fair
17 October 2024
no hot water,
no hot water in room, friend got bug bites from bed. AC leaked water in the room.
Kenneth Dean
Kenneth Dean, 5-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
12 September 2024
Excelente
Jesus
Jesus, 4-night trip
Verified Expedia guest review
10/10 Exceptional
9 September 2024
Unfortunately, the hotel is visited by many persons that are not staying in hotel, they are there for the restaurant. So I really did not like this traffic.
Amparo
Amparo, 5-night romance trip
Verified Expedia guest review
8/10 Very good
8 September 2024
The head board area of bed was something I disliked as I kept hitting my head against it at night.
Armando
Armando, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
6 September 2024
Rocio
Rocio, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 September 2024
Highly recommend
Celene
Celene, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
3 September 2024
Discovered that the restaurant within the resort “Panamá” is very popular! Very good too!
Christal
Christal, 5-night romance trip
Verified Expedia guest review
4/10 Fair
15 August 2024
Alejandra
Alejandra, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 August 2024
Juana María
Juana María, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 August 2024
Juan Fernando
Juan Fernando, 1-night trip
Verified Expedia guest review
8/10 Very good
25 July 2024
Erik
Erik, 3-night trip
Verified Hotels.com guest review
6/10 Good
23 July 2024
Mayra
Mayra, 4-night trip
Verified Expedia guest review
10/10 Exceptional
16 July 2024
Nalleli
Nalleli, 2-night trip
Verified Expedia guest review
10/10 Exceptional
16 July 2024
Hotel muy bonito, me la pase muy bien en mis vacaciones.
Luis
Luis, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
30 June 2024
Everything about my stay was enjoyable, great facilities, great ubication
Rafael
Rafael, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
26 June 2024
Letycia
Letycia, 2-night trip
Verified Expedia guest review
10/10 Exceptional
25 June 2024
Stiven
Stiven, 3-night trip
Verified Expedia guest review
8/10 Very good
24 June 2024
Had a nice little balcony with ocean view. Restaurant on site to have breakfast on the patio facing the ocean.
Parking was across the street, so wasn’t convenient to easily access our vehicle.
KIMBERLY
KIMBERLY, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
23 June 2024
Amelia
Amelia, 3-night trip
Verified Expedia guest review
8/10 Very good
22 June 2024
The Panama cafe
Jimmy
Jimmy, 1-night trip
Verified Expedia guest review
10/10 Exceptional
20 June 2024
Mayra
Mayra, 1-night trip
Verified Expedia guest review
10/10 Exceptional
9 June 2024
Jose L
Jose L, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 June 2024
I am handicapped and was very afraid of a slip and fall in shower. But shower had a handle and floor tile not slippery. Also, another favorite was that PANAMA is in premises so room service was delicious.
Angela S
Angela S, 2-night family trip
Verified Expedia guest review
6/10 Good
8 June 2024
No sabía que la alberca grande estaba cerrada , el aire ni funcionaba muy bien . El staff no es tan amable
Yadira
Yadira, 5-night trip
Verified Expedia guest review
8/10 Very good
1 June 2024
The people were rude as all hell we will not go back there for sure