Although we booked a studio suite, we were first given a regular king room. After going back down, we were given the correct level room. However, the room had only one face towel, the toilet paper holder was broken, the shower grouting needed cleaning, the carpeting was dirty, there was no bin for recyclables, and the coffee maker was missing the slide-in basket (learned this in the morning when I tried to make coffee, and then had to get dressed to go down to get a cup). An aging hotel whose staff is not very attentive to detail.