Santiago Ramon y Cajal Kalea, 5, Vitoria-Gasteiz, Alava, 01007
What's nearby
Virgen Blanca Square - 6 min walk - 0.6 km
Plaza de Espana - 7 min walk - 0.6 km
Cathedral of Santa Maria de Vitoria - 12 min walk - 1.1 km
Mendizorroza Stadium - 16 min walk - 1.4 km
Fernando Buesa Arena - 5 min drive - 5.0 km
Getting around
Vitoria (VIT) - 11 min drive
Vitoria (VIO-Vitoria-Gasteiz Train Station) - 6 min walk
Vitoria-Gasteiz Station - 6 min walk
Nanclares-Langraiz Station - 22 min drive
Restaurants
Xixilu - 5 min walk
Cafeteria Lovaina - 6 min walk
O'Connors - 4 min walk
Asador Sagartoki - 5 min walk
Manai - 5 min walk
About this property
NH Canciller Ayala Vitoria
Located near a train station, NH Canciller Ayala Vitoria is a great choice for a stay in Vitoria-Gasteiz. Guests looking for a bite to eat can check out Quejana, which serves international cuisine and is open for lunch and dinner. Other highlights at this eco-certified hotel include a bar/lounge and a snack bar/deli.
Languages
English, French, Spanish
At a glance
Hotel size
174 rooms
Arranged over 10 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Pets
Pets allowed (dogs and cats only, 2 total, up to 55 lbs per pet)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (EUR 19 per night)
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 5 AM–10:30 AM
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Water dispenser
Traveling with children
Babysitting (surcharge)
Working away
Business center
Meeting room
Conference space (5630 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Laundry facilities
Free newspapers in lobby
Luggage storage
Multilingual staff
Bicycle on site
Bike storage
Facilities
1 building/tower
Safe-deposit box at front desk
At least 80% of food locally-sourced
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Local culture & ecosystem education
100% renewable energy
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Banquet hall
Reception hall
Accessibility
Braille/raised signage
Elevator
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Free crib/infant bed
Bed sheets provided
Freshen up
Bathtub only
Bidet
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Quejana - This restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Awards and affiliations
Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 13 to 32 per person
Children & extra beds
Babysitting is available for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 25 per accommodation, per night
Parking
Self parking costs EUR 19 per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts major credit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Canciller
Canciller Ayala
NH Ayala
NH Canciller
NH Canciller Ayala
NH Canciller Ayala Hotel
NH Canciller Ayala Hotel Vitoria
NH Canciller Ayala Vitoria
NH Canciller Ayala Vitoria Hotel Vitoria-Gasteiz
NH Canciller Ayala Vitoria Vitoria-Gasteiz
NH Canciller Ayala Vitoria Hotel
Nh Hotels Vitoria Gasteiz
NH Canciller Ayala Vitoria Hotel
NH Canciller Ayala Vitoria Vitoria-Gasteiz
NH Canciller Ayala Vitoria Hotel Vitoria-Gasteiz
Frequently asked questions
Does NH Canciller Ayala Vitoria offer free cancellation for a full refund?
Yes, NH Canciller Ayala Vitoria does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at NH Canciller Ayala Vitoria?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 55 lbs per pet. There's a charge of EUR 25 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at NH Canciller Ayala Vitoria?
Yes. Self parking costs EUR 19 per night. Electric vehicle charging is available.
What are the check-in and check-out times at NH Canciller Ayala Vitoria?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at NH Canciller Ayala Vitoria and nearby?
Have fun during the warmer months with activities such as cycling.
Are there restaurants at or near NH Canciller Ayala Vitoria?
Yes, Quejana offers international cuisine.
What's the area around NH Canciller Ayala Vitoria like?
NH Canciller Ayala Vitoria is a short 6-minute walk from Vitoria (VIO-Vitoria-Gasteiz Train Station) and 4 minutes' walk from Armory Museum of Alava.
NH Canciller Ayala Vitoria Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
4/10 Fair
24 September 2024
The bathroom was very small and dated.
The service in the cafeteria was terrible.
Every time you wanted a drink or some thing,
You had to go down to reception and ask for someone to serve us.
Overall not a good visit.
We have stayed in NH Hotels many times and this was not up to their usual standards
Nice view from the bedroom though
Martyn
Martyn, 1-night trip
Verified Hotels.com guest review
8/10 Very good
19 September 2024
Nice hotel just on the edge of the old town
Darren
Darren, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
14 September 2024
We stayed for one night. Car park is very small, but the gentlemen on reception made a great effort to secure us a parking slot.
Melanie
Melanie, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
9 August 2024
Amazing atmosphere
Amazing city celebrating the main fiesta with the locals
Andrew
Andrew, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 July 2024
Outstanding location
Great view. Outstanding location. Friendly staff.
- too much noise from the upper floors
Alex
Alex, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 July 2024
Reception staff was so helpful and accommodating.
Damian
Damian, 1-night trip with friends
Verified Expedia guest review
4/10 Fair
18 July 2024
Verified traveller
3-night business trip
Verified Hotels.com guest review
6/10 Good
4 June 2024
This is the only hotel I’ve been to that advertised air conditioner and it wasn’t turned on in the whole hotel.
Sleeping was not pleasant at all. We had to either open a window to a very noisy street or have a noisy fan.
Terrible experience
Inna
Inna, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
4 June 2024
Excellent
Jazmin
Jazmin, 1-night trip
Verified Expedia guest review
10/10 Exceptional
31 May 2024
On our way from Lisbon to Cannes
stayed just one night. The only negative is that there was no place de parking inside the hotel. But we found one nearby in a nice public parking. Our room ha a vew of the magnificient park and of the cathedral. Very good buffet breakfast. Vitoria lives its reputation of a green city
Laure
Laure, 1-night trip
Verified Hotels.com guest review
8/10 Very good
17 March 2024
Nice hotel, staff a little too regimented
Nice hotel in a nice spot. Staff were ok but very regimented. Breakfast at 8 do not show up 5 minutes earlier that sort of thing. Could have been a little bit more accommodating in this modern age.
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 March 2024
Convenient, clean and good location.
Rommel
Rommel, 5-night business trip
Verified Expedia guest review
10/10 Exceptional
22 January 2024
Lovely weekend trip
Great place, great view. Clean and good class people
Alfredo
Alfredo, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 November 2023
Miguel
Miguel, 1-night trip
Verified Expedia guest review
10/10 Exceptional
14 November 2023
ROBERTO
ROBERTO, 1-night trip
Verified Expedia guest review
8/10 Very good
20 October 2023
The hotel lobby and service were amazing. The rooms were a little small and the shower was not very clean.
Diana
Diana, 2-night family trip
Verified Expedia guest review
6/10 Good
15 August 2023
satyajeet
satyajeet, 3-night trip
Verified Hotels.com guest review
8/10 Very good
18 July 2023
Lee
Lee, 5-night trip
Verified Expedia guest review
10/10 Exceptional
21 June 2023
Jean
Jean, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
4 June 2023
Lovely view, great location
Lovely view of the cathedral and the park.
Great location - walking distance to the train station and also the town.
Wendy
Wendy, 1-night trip
Verified Hotels.com guest review
8/10 Very good
24 April 2023
Sharon
Sharon, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 October 2022
Great location, very modern, great staff, excellent bar and morning buffet.
Geoffrey
Geoffrey, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
7 October 2022
In general a very good hotel located in the hart of the city