6/10 Good
1 January 2025
For the price, im not too much tripping...
The stay was ok... they did offer a free laundry area and a pool (that was freezing), but my girls loved it anyhow... the hot tub was nice tho. The pantry area offers cereal for breakfast but no milk so.... also the doors around the building be open which i find not safe... we had a man very disheveled knock on our room door in the early morning hours, which was so scary... asking us if were checking out, when the front desk had already given us a late check out and should have known this information. They did give us a pizza oven which was so convenient. And the bed was comfy... but for a room that slept 4 we only had enough towels for 2... so we had to go to the front desk a couple times... (also the pool had no clean towels the first night of our stay)... the hotel is under renovation so the floor (4th) that we stayed on looked a bit uninviting... but i must say Miss Mikea was so sweet and her vibes was very kind and genuine at the front desk... and i wanted a new room but she looked and noticed she didnt have it to accommodate, She was apologized so wholeheartedly.... even when i needed things that was wrong in my room like light bulbs(because it was so dim) or towels, she handled it with a smile and grace... she made sure my stay was everything and some more (all that she could do and help with) WE THANK YOU MAMACITA and we thank you! Because of her we will try this experience again maybe...
Lyntoi
Lyntoi, 2-night family trip
Verified Hotels.com guest review