6/10 Good
1 December 2024
Unsatisfied appealing experience
For starters, this hotel is overpriced, outdated, and unappealing to the eye. My room was right at the Main Street so we heard ambulance and traffic throughout the night. It smelled old as if years ago it was a smokers room. The beds are hard and the sofa sleeper is a hazard for children. The furniture and television are outdated and the bathroom had a window that looks into the bedroom hall and though clean, it was also outdated. The pictures on hotels.com did not match what I got. Though there was parking, it was very tight to maneuver but doable. Our room was also right by the elevator so we heard people come and go. For the money we paid, I am dissatisfied with the appearance and quality of my stay. I have stayed in better for less which made my expectations high for the Marriott. Had I saw the updated photos on hotels.com and the prices matched that value, I would have no complaints but this is total opposite. If I could have cancelled my room without penalty, I would have. I expected more from hotels.com and will be cautious to book on the site again.
STEPHANIE
STEPHANIE, 1-night family trip
Verified Hotels.com guest review
