6/10 Good
29 January 2025
It's fine, but...
The hotel is nothing special, it's just fine. The property, while generally clean, was outdated and looked tired. It could use updating to give it a fresh look. The elevator was very slow and the doors took a good 20 seconds to fully close and open. The rooms only have lamps placed here and there and this results in dark areas - the closet for example. It was a dark nook where your hanging clothes would go to disappear. Most frustrating of all was that the in-room internet service was not reliable. I tried to connect several times before the sign-up screen finally showed up and I could enter my room number and name. I purchased 3 days of high speed internet service with the intent and need to work during times I was in the room. On day two, the service was out altogether. I told the front desk clerk and she said she was also having problems connecting to their reservation system. This apparently did not result in her making the connection that it could also affect the internet service for guests. I had to leave the hotel and go find a coffee shop where I could connect and work. When I checked out, I noticed that I had been charged for 3 days of internet service and the front desk clerk could not figure out how to credit me for the day the service was unavailable. There are better alternatives nearby and I'll likely be choosing one of those in the future.
william
william, 2-night business trip
Verified Hotels.com guest review
