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American Inn & Suites Waterford

3.0 star property
Waterford inn with outdoor pool and indoor pool
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for American Inn & Suites Waterford

Lobby
Reception
Banquet hall
Desk, laptop workspace, iron/ironing board, free WiFi
Lobby sitting area

Reviews

6.2 out of 10

Good

Popular amenities

  • Pool
  • Pet-friendly
  • Laundry facilities
  • 24/7 front desk
  • Air conditioning
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Indoor pool and outdoor pool
  • Sauna
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Front-desk safe
  • Convenience store
  • Snack bar/deli
  • ATM/banking services
  • Vending machine
  • Laundry service

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Elevator
The price is ₹4,707
₹4,990 total
includes taxes & fees
7 Jan - 8 January 2025

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard King Non Smoking Accessible

Desk, laptop workspace, iron/ironing board, free WiFi

Standard King Non Smoking Accessible

Highlights

Air conditioning
LCD TV
Private bathroom
Hair dryer
Jetted bathtub
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Queen Beds Non Smoking Accessible

Desk, laptop workspace, iron/ironing board, free WiFi

Standard 2 Queen Beds Non Smoking Accessible

Highlights

Air conditioning
LCD TV
Private bathroom
Hair dryer
Jetted bathtub
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard 1 King Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard 1 King Non Smoking

Highlights

Air conditioning
LCD TV
Private bathroom
Hair dryer
Jetted bathtub
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Queen Beds Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard 2 Queen Beds Non Smoking

Highlights

Air conditioning
LCD TV
Private bathroom
Hair dryer
Jetted bathtub
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Holiday Inn Express Hotel & Suites Waterford, an IHG Hotel

Free breakfast
Free parking
Free WiFi
Connecting rooms available
8.8 out of 10, Excellent, (869)
The price is ₹8,435
₹9,110 total
includes taxes & fees
1 Jan - 2 January 2025
Holiday Inn Express Hotel & Suites Waterford, an IHG Hotel
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About the area

Map
7076 Highland Rd, Waterford, MI, 48327

What's nearby

  • Pontiac Lake State Recreation Area - 3 min drive - 3.3 km
  • Alpine Valley Ski Area - 8 min drive - 8.3 km
  • Great Lakes Crossing Outlets - 16 min drive - 15.6 km
  • Pine Knob Ski Resort - 16 min drive - 16.6 km
  • Pine Knob Music Theatre - 19 min drive - 16.4 km

Getting around

  • Pontiac, MI (PTK-Oakland County Intl.) - 1 min drive
  • Bishop Intl. Airport (FNT) - 36 min drive
  • Detroit Metropolitan Wayne County Airport (DTW) - 47 min drive
  • Detroit, MI (DET-Coleman A. Young Municipal) - 48 min drive
  • Pontiac Station - 12 min drive
  • Troy Transit Center - 25 min drive
  • Royal Oak Station - 30 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Jimmy John's - ‬3 min drive
  • ‪Leo's Coney Island - ‬3 min drive
  • ‪Jimmy John's - ‬3 min drive
  • ‪Applebee's Grill + Bar - ‬3 min drive

About this property

American Inn & Suites Waterford

American Inn & Suites Waterford is a great choice for a stay in Waterford. Guests can splash around at the outdoor pool or indoor pool, and the sauna makes for a relaxing end to the day.

Languages

English

At a glance

DONE

Hotel size

    • 111 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 4:30 AM
    • Contactless check-in and check-out are available
    • Minimum check-in age – 21
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site motorhome/coach/lorry parking (fees apply)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Dry cleaning/laundry services

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • An outdoor pool
  • An indoor pool
  • Sauna
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 38
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible business center
  • Visual alarms in hallways
  • Closed captioned TV
  • Raised toilet seat
  • Raised toilet seat height (inches): 21
  • Grab bar near toilet
  • Toilet grab bar height (inches): 34
  • Stair-free path to entrance

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free local calls

More

  • Daily housekeeping

Fees & policies

Children & extra beds

  • Cribs/infant beds are available for USD 10.0 per night
  • Rollaway beds are available for USD 10.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 30 per pet, per stay

Policies

This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Comfort Inn Hotel Waterford
Comfort Inn Waterford
Waterford Comfort Inn
Comfort Inn Waterford Hotel Waterford
Quality Inn Waterford
Quality Waterford
Quality Inn Suites
American & Suites Waterford
American Inn Suites Waterford
American Inn & Suites Waterford Inn
American Inn & Suites Waterford Waterford
American Inn & Suites Waterford Inn Waterford

Frequently asked questions

Is there a pool at American Inn & Suites Waterford?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at American Inn & Suites Waterford?
Yes, pets are welcome. There's a charge of USD 30 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at American Inn & Suites Waterford?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at American Inn & Suites Waterford?
Check-in start time: 3 PM; Check-in end time: 4:30 AM. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at American Inn & Suites Waterford and nearby?
American Inn & Suites Waterford has an outdoor pool and a sauna.
Does American Inn & Suites Waterford have rooms with private spa tubs?
Yes, each room has a jetted bathtub.

American Inn & Suites Waterford Reviews

Reviews

6.2

Good

6.2/10

Cleanliness

7.2/10

Staff & service

5.0/10

Amenities

5.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Poor

The nightmare
the pool was out of order, no tv remote, the room smells like smoke, the microwave didn't work the bathroom light would go out had to switch the braker to get it to work. the clock was broken. no phone to call the front desk and when i used my phone they hung up on me. Never would i stay there even if it was free!!
George, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Jennifer, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Negative 300 stars.
I have been traveling my whole life. This is number 1, the worst homeless living community i have ever seen. Kids roaming the halls unsupervised. You will smell like urine, smoke and dumpster upon leaving. We decided not to stay after seeing the room, the janitor was running the front desk so i had to come back the next day to request a refund from the manager. Upon arriving was told there is only a 75% refund policy. I didnt feel this was acceptable, i asked to speak to his manager because i want a 100% refund. He told me his manager does not have a phone number. He called the police to try to intimidate me to leave. When the police arrived they reassured me i was not doing anything wrong and thay this is not a place to stay with family. Don't let the cesspool fool you. Hotels.com should be ashamed to promote such a disgusting establishment.
Devin, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Not so good
Jose, 1-night trip
Verified Hotels.com guest review

6/10 Good

It was okay
Our first room didn’t have a functioning TV or jacuzzi tub, we called the front desk and they sent maintenance up, but all he did was take the tv remove (which didn’t even belong to the tv in the room) and then never came back. Eventually we just asked to switch to a new room which everything was fully functional in thankfully other than the A/C /. Heater didn’t stay on like it’s supposed to so we just slept with the window open to cool it off in there (the windows don’t have screens though) But the 2 people at the front desk were very polite and helpful and accommodating for moving our room with no issues
1-night family trip
Verified Hotels.com guest review

4/10 Fair

Darrell, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Darrell, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Christina, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Brandon, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Do yourself a favor a spend extra for nicer
Room was filthy and had bugs. There were cob webs in the corners, stink bugs in the beds, bathroom fan had no cover, tub/shower was dirty with soap scum, blinds were being held up with scotch tape, bed head board was covered in what I hope was drywall dust. And that was just the room. The hotel appears to have been a really nice place maybe 20 years ago but has fallen to neglect. It looks like some renovations are being attempted but they are either doing them DIY or are hiring the cheapest contractors that side of Michigan. Booked a two night stay and left a day early. I guess that’s what I get for going the cheap route. I’ve stayed in some questionable places but this one was laughable. It doesn’t even seem like they tried to make it nice. I really wish I would’ve taken photos to share. Take my word for it and don’t cheap out like I did.
Nicholas, 2-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Rorie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

6/10 Good

Deborah S, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Jodi, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

Matthew, 2-night trip
Verified Hotels.com guest review

6/10 Good

Therese, 2-night trip
Verified Hotels.com guest review

2/10 Poor

TV and window were broken in our room when we got there. The toilet seat had no lid. the room looked as though it was never cleaned; thankfully the sheets were and we didn't see any bed bugs. There was a used condom under one of the beds as well. Hallways were filthy and sticky; children just lingering everywhere. Stunk like cigarettes as well 
Zachary, 2-night trip with friends
Verified Hotels.com guest review

2/10 Poor

The place was loud and dirty and to many people doing god knows what all hours of the night
Macomb, 7-night family trip
Verified Hotels.com guest review

4/10 Fair

Old facility and not clean. Noisy visitors in the middle of the night, both nights.
Larry, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Shut this place down/ uninhabitable
This place is uninhabitable. Its filthy, has exposed wires and electrical, exposed mold and ect! Second floor window had no screen and was not child proof. Not even sure how its allowed to remain open! As we arrive a group was leaving stating the place was disgusting. We asked the host why they we’re leaving she stated, “bugs.” We went to the room are feet stuck to the floor and passing the ice machine it was beyond filthy. We left admittedly after talking to front desk. She offered to look at the room and “upgrade!” Lol NO way! The whole place was filthy!!!!
Shadric, 1-night trip
Verified Hotels.com guest review

6/10 Good

Alfredo, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Not worth it
Sink was leaking, no information provided, jets didn’t work, water fountain and vending machine was broken so no easy access to water. Dirty room, bug found on tub, stains on furniture. Not worth the money, even if it was cheap.
Madelyn, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Vaviel, 1-night trip
Verified Hotels.com guest review

4/10 Fair

This hotel is about 40 years old and it looks like it. It used to be very nice when it was a Quality inn. The new owners have let it really declined in overall appearance. The mattresses are damn close to as old as the building. Other than a fridge. No other amenities, microwave, coffee maker, etc. the phone didn't work, the alarm clock doesn't work. There's on breakfast, the coffee was horrible. All in all, I don't like this place, very run down and don't recommend this for a family stay, or a stay at all.
Daniel, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Very unkept place. Went into my room and it was disgusting. A bug scurried across the floor (I believe a small roach). Door didnt close all the way unless we forced it hard. Overhead light was flickering on and off really fast when flipped on. Dead bugs in the crevice of the bathroom where tile is missing. The room was so musty and the air so thick it was untolerable. Neighbors on both sides were very loud and yelling was going on outside too. I am not someone that is hard to please but this place was nasty and the receptionist said I could take another room but no refund for a room I didnt even use. We opted to sleep in the car parked somewhere else as we were two women feeling very unsafe and unclean there. Pretty sad we felt more safe in a car. Would have liked a refund because 140 for a room I walked in and then out of was a hard pill but it felt so much better than staying there.
1-night trip with friends
Verified Hotels.com guest review