Front Office: Excellent service; the staff were friendly and helpful.
Housekeeping: After cleaning, the room was left without bath towels, face towels, hand towels, or a mat towel. When requested, they provided pool towels instead.
Maintenance: Poor condition.
• The shower sliding door makes a loud squeaking noise.
• The hand wash faucet splashes water back, causing the surrounding area to get wet, leading to water dripping and the tissue holder cover rotting.
• The shower floor is slippery, and water pools after use because the area near the drain is higher than the rest of the floor.