Enjoy your visit to Santa Cruz with a stay at Buganvillas Hotel Suites & Spa. Guests can take a dip in the outdoor pool or grab a bite to eat at Soho, which serves lunch and dinner. A poolside bar, a fitness centre and an outdoor tennis court are other highlights.
Enjoy your visit to Santa Cruz with a stay at Buganvillas Hotel Suites & Spa. Guests can take a dip in the outdoor pool or grab a bite to eat at Soho, which serves lunch and dinner. A poolside bar, a fitness center, and an outdoor tennis court are other highlights.
Languages
English, Portuguese, Spanish
At a glance
Hotel size
76 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Parking
On-site parking is limited
On-site garage
Transfers
Airport shuttle on request (available 24 hours a day)*
Off-site
Area shuttle*
Shopping centre shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Barbecue grills
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Children's pool
What to do
Tennis
Beach volleyball
Basketball
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Pool umbrellas
Facilities
6 buildings/towers
Built in 2001
ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Fitness center
An outdoor pool
Outdoor tennis court
Sauna
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Room amenities
Be entertained
42-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
4 bedrooms
Down comforter
Blackout drapes/curtains
Turndown service
Premium bedding
Crib/infant bed (surcharge)
Rollaway/extra bed (surcharge)
What to enjoy
Individually decorated
Separate dining area
Separate living room
Freshen up
Private bathroom
Shower/tub combination
Rainfall showerhead
Free toiletries
Hair dryer
Towels
Stay connected
Phone
Food and drink
Microwave
More
Daily housekeeping
In-room safe
Access via exterior corridors
Special features
Dining
Soho - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (13%).
Optional extras
Buffet breakfast is offered for an extra charge of approximately BWP 10 for adults and BWP 10 for children
Airport shuttle service is offered for an extra charge of BWP 16 per person (one-way)
Area shuttle and shopping center shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The property is closed between March 27 and March 27.
Children & extra beds
Cribs/infant beds are available for BWP 31 per night
Rollaway beds are available for BWP 31 per night
Airport shuttle service for children costs BWP 16 (one-way)
Pool, spa, & gym (if applicable)
Children under 10 years old are not allowed in the swimming pool or fitness facility without adult supervision
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Also known as
Buganvillas Hotel Suites
Buganvillas Hotel Suites Santa Cruz
Buganvillas Suites
Buganvillas Suites Santa Cruz
Buganvillas Suites & Spa
Buganvillas Hotel Suites & Spa Hotel
Buganvillas Hotel Suites & Spa Santa Cruz
Buganvillas Hotel Suites & Spa Hotel Santa Cruz
Frequently asked questions
Is Buganvillas Hotel Suites & Spa currently open?
The property is closed between March 27 and March 27.
Does Buganvillas Hotel Suites & Spa offer free cancellation for a full refund?
Yes, Buganvillas Hotel Suites & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Buganvillas Hotel Suites & Spa?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Buganvillas Hotel Suites & Spa?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Buganvillas Hotel Suites & Spa?
Yes. Parking spots may be limited.
Is airport shuttle service offered by Buganvillas Hotel Suites & Spa?
Yes, an airport shuttle is available. The charge is BWP 16 per person one-way.
What are the check-in and check-out times at Buganvillas Hotel Suites & Spa?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Buganvillas Hotel Suites & Spa and nearby?
Have fun with onsite activities such as volleyball, and improve your game on the tennis courts. Additional recreation onsite includes basketball and volleyball. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a sauna and a fitness center. Buganvillas Hotel Suites & Spa also has a picnic area and a garden.
Are there restaurants at or near Buganvillas Hotel Suites & Spa?
Yes, there's an onsite restaurant, Soho.
What's the area around Buganvillas Hotel Suites & Spa like?
Buganvillas Hotel Suites & Spa puts you in the heart of Santa Cruz. Popular attractions include Ventura Mall, which is 5 minutes away by car.
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Buganvillas Hotel Suites & Spa Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
7.8/10
Staff & service
7.0/10
Amenities
7.2/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
6/10 Good
11 April 2023
Desmejora en vez de mejorar
El Hotel es bonito, pero tienen su mobiliario bastante descuidado en la piscina y el servicio no es nada bueno. Tardan mucho para cosas simples y la piscina no está temperada como solía estar, han desmejorado mucho
Jaime
Jaime, 3-night trip
2/10 Poor
9 April 2023
Las piscinas son lindas y grandes, no son atemperadas.
Pero las camillas de bronceo están todas rotas.
Absolutamente todas las instalaciones necesitan una remodelación, el gimnasio no tiene ni aire acondicionado.
El dormitorio (teníamos la suit presidencial) no tenía wifi que funcione correctamente y tampoco smart tv, ni cable.
Los controles de los aires no funcionaban.
El frigobar estaba vacío y no entraron a hacer la limpieza del dormitorio.
Los dormitorios son alfombrados y estaban extremadamente sucias.
En fin, de hotel 5 estrellas no tiene nada.
Diego
10/10 Exceptional
7 March 2023
👍
Sandra
4/10 Fair
3 March 2023
si no renuevan se que el hotel antes era lindo pero la pandemia lo cambio todo pero si siguen con esa infraestructura antigua y sucia no creo que vuelva a ir, con el precio que pague consigo otro mejor
alejandro
alejandro, 1-night trip
8/10 Very good
27 February 2023
Sería bueno que refaccionen y modernicen
Carolina
Carolina, 3-night trip
8/10 Very good
24 February 2023
Me gusto la habitacion, son ambientes comodos, con espacio, tambien cuenta con una pequeña cocina, algo que no me gustò tanto es que en algunas cosas de la infraestructura se nota que ya tiene sus años de antigüedad.
Luis Guillermo
Luis Guillermo, 2-night trip
2/10 Poor
5 January 2023
Estuve 2 noches de las 4 que habia tomado dijeron que me iban a devolver esas 2 noches que me comunique con expedia asi lo hice y no es cierto
Instalaciones viejas los cuartos sucios las camas en mal estado
La ducha sale una cuantas gotas para bañarse
Definitivamente el peor lugar donde estuve, me engañaron no me dieron factura por eso me fui al hotel los tajibos el mejor hotel de santa cruz
JHONNY
2/10 Poor
5 January 2023
Ms
10/10 Exceptional
25 September 2022
Daniel Ronald
Daniel Ronald, 3-night trip
6/10 Good
3 August 2022
Tamara
Tamara, 3-night trip
2/10 Poor
5 January 2022
Pablo
Pablo, 6-night trip
8/10 Very good
23 December 2021
No habia internet
EDUARDO ANDRES VIDAURRE
EDUARDO ANDRES VIDAURRE, 2-night trip
10/10 Exceptional
7 September 2021
Excelente servicio en general
regis
regis, 3-night trip
10/10 Exceptional
25 August 2021
清潔で部屋にはキッチンがあり、簡単な食事が用意出来たので良かったです。
koji
koji, 1-night trip
6/10 Good
17 August 2021
La amplitud del lugar es lo positivo
Lo negativo es que esta muy deteriorado y existen ciertas falencias en el servicio
Verified traveller
4-night trip
10/10 Exceptional
14 August 2021
Extremely satisfy with the service that this resort provided to us. Definitely will return back. Follow me on YouTube #TeamWithERVING
Verified traveller
4-night trip
6/10 Good
2 August 2021
Esperaba mucha más comodidad. Le hace falta remozarse al hotel.
Marco
Marco, 2-night trip
8/10 Very good
23 June 2021
notable, repetiré
Estaba limpio, lo malo fue el wifi, fallaba , super lento o no había, no tenía ciertos servicios anunciados por el covid, dicen.
Cuarto de baño muy pequeño
Diego
Diego, 3-night trip
10/10 Exceptional
9 April 2021
Great place, had a great time. Fantastic location.
Verified traveller
3-night trip
10/10 Exceptional
14 March 2021
Andrés
Andrés, 2-night trip
8/10 Very good
6 March 2021
They dont have the free airport shuttle
Food and restaurant is pretty good
Clean and comfy bed
Verified traveller
1-night trip
10/10 Exceptional
21 February 2021
A área de lazer é bem variada e completa. Teve lockdown na cidade quando estávamos na cidade e ficar no Hotel foi uma ótima escolha para finalizarmos a viagem.
Verified traveller
2-night trip
8/10 Very good
13 February 2021
Kari
Kari, 1-night trip
10/10 Exceptional
19 January 2021
Gabriella
Gabriella, 1-night trip
4/10 Fair
27 December 2020
Seguro. Piscina. Habitación. Baño decepcionado y sin agua