US Visa Applicant Service Center - 18 min walk - 1.5 km
Parque Santa Lucía - 18 min walk - 1.5 km
U.S. Consulate Merida - 5 min drive - 3.5 km
Getting around
Mérida International Airport (MID) - 13 min drive
Teya-Merida Station - 28 min drive
Restaurants
Taquería La Lupita - 8 min walk
Café Montejo - 4 min walk
Bar la Campana Grande - 3 min walk
Wookiee Monchis - 8 min walk
Placer & Delirio - 5 min walk
About this property
Hotel Residencial
At Hotel Residencial, you'll be within a 10-minute drive of Paseo de Montejo and U.S. Consulate Merida. Guests can indulge in massages at the spa, and Regional cuisine is served at Versailles, which is open for breakfast, lunch, and dinner. An outdoor pool and a terrace are other highlights.
Languages
English, Italian, Spanish
At a glance
Hotel size
58 rooms
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 11 PM
Contactless check-in available
Express check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Babysitting*
Pets
Pets allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free secured, covered onsite self parking
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7 AM–noon
Restaurant
Room service (limited hours)
Traveling with children
Babysitting (surcharge)
Working away
Business center
3 meeting rooms
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Picnic area
Terrace
Library
An outdoor pool
Arcade/game room
Full-service spa
Banquet hall
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Air conditioning
Iron/ironing board
Washer and dryer
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
Access via exterior corridors
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Recidencial. Services include massages. The spa is open daily.
Dining
Versailles - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner.
Belvedere - Onsite bar. Open daily.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately MXN 195 per person
Children & extra beds
Babysitting is available for an extra charge
Policies
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Also known as
Hotel Residencial
Hotel Residencial Merida
Residencial Merida
Residencial Hotel Merida
Hotel Residencial Mérida
Residencial Mérida
Hotel Residencial Hotel
Hotel Residencial Mérida
Hotel Residencial Hotel Mérida
Frequently asked questions
Does Hotel Residencial offer free cancellation for a full refund?
Yes, Hotel Residencial does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Residencial?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Residencial?
Yes, pets are welcome.
Is parking offered on site at Hotel Residencial?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Residencial?
Check-in start time: 3 PM; Check-in end time: 11 PM. Check-out time is noon. Express check-in and contactless check-in and check-out are available.
Is there an onsite casino at Hotel Residencial?
No, this hotel doesn't have a casino, but Casino La Cima (3-min drive) and Diamonds Casino (9-min drive) are both nearby.
What is there to do at Hotel Residencial and nearby?
Hotel Residencial has a spa and an outdoor pool, as well as an arcade and a picnic area.
Are there restaurants at or near Hotel Residencial?
Yes, Versailles offers Regional cuisine.
What's the area around Hotel Residencial like?
Hotel Residencial is a short 16-minute walk from Plaza Grande and 16 minutes' walk from Mérida Cathedral.
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 7, 2024
Francisco
Francisco, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Feb 20, 2024
Nice but no hot water.
The hotel is very nice but we never got a hot shower during a two day stay. Particularly disappointing the day we came in out of the rain. Also, although not the hotels fault, the neighbourhood is kind of grubby with lots of garbage on the street.
Karen
Karen, 2-night trip with friends
Verified Hotels.com guest review
2/10 Poor
Oct 2, 2023
This is an old hotel. It smells bad. Service was bad. The area is bad and hard to get a taxi.
Gloria
Gloria, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 28, 2022
Okay
Iris Bibiana
Verified Expedia guest review
10/10 Exceptional
Jan 19, 2022
It’s a nice clean place. Nice checkin. Everything works.
Dan
Dan, 1-night trip
Verified Expedia guest review
6/10 Good
Dec 22, 2021
Oleksandr
Oleksandr, 1-night trip
Verified Expedia guest review
4/10 Fair
Oct 1, 2021
Jacob
Jacob, 1-night trip
Verified Expedia guest review
8/10 Very Good
Oct 1, 2021
Basic hotel and priced right. Not far (15 minute walk) from fine eateries. A/C noisy.
Ersten
Ersten, 1-night trip
Verified Orbitz guest review
8/10 Very Good
Apr 22, 2021
kyra
kyra, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Mar 2, 2020
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
Aug 14, 2019
Would like to have coffee in the room and better cable tv. At least a working English channel.
Verified traveler
5-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 11, 2019
I like the fact that it was close by the activity. And it has a parking lot with lots of hotel people talking care of it.There is always someone around .
Verified traveler
6-night romance trip
Verified Expedia guest review
8/10 Very Good
Jun 12, 2019
Verified traveler
1-night trip
Verified Expedia guest review
6/10 Good
Feb 24, 2019
Noisy hotel! We could hear all the construction going on next door, and all the traffic from the street. This hotel has lots of charm, but the rooms needs a serious update.
Angelica
Angelica, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 23, 2019
Overall was a great place to stay. Staff was very friendly. Room was comfortable.
Verified traveler
1-night romance trip
Verified Expedia guest review
8/10 Very Good
Feb 9, 2019
Gilberto
Gilberto, 1-night romance trip
Verified Hotels.com guest review
6/10 Good
Jan 4, 2019
Verified traveler
3-night trip
Verified Expedia guest review
8/10 Very Good
Sep 23, 2018
Great hotel!!
The hotel is very nice, as well as the service personnel. The location was real convenient for our trip.
Jesus R
Jesus R, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Jul 16, 2018
Verified traveler
7-night trip
Verified Expedia guest review
8/10 Very Good
Mar 28, 2018
Valerie
Verified Hotels.com guest review
10/10 Exceptional
Jan 30, 2018
The staff is very friendly and helpful. The hotel is beautiful, comfortable, and clean. It has a terrace on the roof where you can sit and relax or have a nice dinner. Overall wonderful.
Patty
Patty, 2-night trip
Verified Orbitz guest review
2/10 Poor
Oct 25, 2016
Not good at all, will be writing to hotels.com separately with complaint. I will be demanding a refund.
Verified traveler
Verified Hotels.com guest review
6/10 Good
Dec 31, 2015
Old world charm, needs some updating
The hotel has old world charm, but could use an update in the room decor and bathrooms. The pool is small and not heated. The free breakfast was the best feature, but there are better deals on rooms with more modern features closer to the city center.
Mark
Verified Hotels.com guest review
6/10 Good
Dec 30, 2015
Nice but too old. Needs to be updated.
Towels and sheets very old and poor quality. Nice parking with security. No breakfast included.
Verified traveler
Verified Expedia guest review
8/10 Very Good
Dec 27, 2015
Perfect location
Perfect location. Easy walk to downtown and convenience stores. Very friendly staff.