7 Km West From La Fortuna, La Fortuna, Alajuela, 50-4417
What's nearby
Los Lagos Hot Springs - 15 min walk - 1.3 km
Baldi Hot Springs - 2 min drive - 2.2 km
Ecotermales Fortuna - 4 min drive - 2.7 km
Tabacon Hot Springs - 5 min drive - 4.9 km
Arenal Volcano - 14 min drive - 10.9 km
Getting around
La Fortuna (FON-Arenal) - 11 min drive
Juan Santamaria Intl. Airport (SJO) - 131 min drive
Airport shuttle (surcharge)
Restaurants
Virgita Ristorante - 2 min drive
Ginger Sushi - 10 min drive
La Saca Restaurant - 18 min walk
Agua Ardiente Pool Bar - 5 min drive
Restaurante Ti-Cain - 12 min walk
About this property
Volcano Lodge Hotel & Thermal Experience
Volcano Lodge Hotel & Thermal Experience puts you just a 5-minute drive from Los Lagos Hot Springs and Baldi Hot Springs. Guests can take a dip in one of 4 outdoor pools or grab a bite to eat at Restaurante Sura, which serves breakfast, lunch, and dinner. Other highlights include 2 bars/lounges, a poolside bar, and a sauna. Fellow travelers say great things about the pool and helpful staff.
Languages
English, Spanish
At a glance
Hotel size
66 rooms
Arranged over 1 level
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Electric vehicle charging point on site
Transfers
Airport shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast each morning 6:30 AM–10 AM
2 bars/lounges
Restaurant
Poolside bar
Swim-up bar
Private dining
Room service (limited hours)
Traveling with children
Children's pool
Playground
What to do
Hot springs
Pool table
Ecotours nearby
Mountain biking nearby
Cave exploring nearby
Horse riding nearby
Kayaking nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Pool loungers
Pool umbrellas
Romance packages
Facilities
Built in 1999
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
4 outdoor pools
Arcade/game room
Sauna
Lockers available
Traditional architecture
Accessibility
Wheelchair accessible
Front entrance ramp
Doorbell and phone notification
Lever door handles
Well-lit path to entrance
Stair-free path to entrance
Ceiling hoist
Room amenities
Be entertained
32-inch LCD TV
Digital TV channels
Home comfort
Air conditioning
Ceiling fan
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Free crib/infant bed
Bed sheets provided
What to enjoy
In-room massage
Patio
Freshen up
Private bathroom
Rainfall showerhead
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free international and long-distance calls
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Special features
Spa
There are 2 hot springs open between 10:00 AM and 10:00 PM.
Dining
Restaurante Sura - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Arenal Lobby Bar - This bar serves lunch and dinner. Happy hour is offered.
Fees & policies
Refundable deposits
Deposit: USD 100 per stay
Optional extras
Airport shuttle service is offered for an extra charge
Pool, spa, & gym (if applicable)
Hot springs access available from 10:00 AM to 10:00 PM
Policies
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Volcano Lodge & Springs
Volcano Lodge & Springs Fortuna
Volcano Springs
Volcano Springs Fortuna
Volcano Lodge Springs La Fortuna
Volcano Lodge Hotel Thermal Experience La Fortuna
Volcano Springs La Fortuna
Volcano Lodge Hotel Thermal Experience
Volcano Thermal Experience La Fortuna
Volcano Thermal Experience
Volcano & Thermal Experience
Volcano Lodge Hotel & Thermal Experience Lodge
Volcano Lodge Hotel & Thermal Experience La Fortuna
Volcano Lodge Hotel & Thermal Experience Lodge La Fortuna
Frequently asked questions
Is there a pool at Volcano Lodge Hotel & Thermal Experience?
Yes, there are 4 outdoor pools and a children's pool.
Are pets allowed at Volcano Lodge Hotel & Thermal Experience?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Volcano Lodge Hotel & Thermal Experience?
Yes, there's free self parking. Electric vehicle charging is available.
Is airport shuttle service offered by Volcano Lodge Hotel & Thermal Experience?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Volcano Lodge Hotel & Thermal Experience?
Check-in start time: 3:00 PM; Check-in end time: 10 PM. Check-out time is noon.
What is there to do at Volcano Lodge Hotel & Thermal Experience and nearby?
Have fun with nearby activities like boat tours, horseback riding, and kayaking. Additional recreation onsite includes hot springs. Enjoy a swim in one of the 4 outdoor swimming pools or use the lodge's other amenities, which include 2 bars and a sauna. Volcano Lodge Hotel & Thermal Experience also has an arcade and a garden.
Are there restaurants at or near Volcano Lodge Hotel & Thermal Experience?
Yes, there's an onsite restaurant, Restaurante Sura.
Does Volcano Lodge Hotel & Thermal Experience have any outdoor private spaces?
Yes, every room features a patio.
What's the area around Volcano Lodge Hotel & Thermal Experience like?
Volcano Lodge Hotel & Thermal Experience is a short 15-minute walk from Los Lagos Hot Springs and 3 minutes' walk from Arenal Natura Ecological Park. Travelers give top marks for the lodge's prime location.
Volcano Lodge Hotel & Thermal Experience Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
25 November 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 November 2024
Best hot spring hotel
This hotel was amazing. Check in was fast and easy. Pool and property was clean. The room has A/C and a fan with a cute patio where you could hear the river. The staff was very friendly and greeting us with our first name. The hot spring was very relaxing and with a swim up bar we could have stayed all day. This hotel was also very close to all the attractions, only a 5-10 minute drive to everything. Buffet breakfast included made it nice to start our day without having to worry about waiting for food. I would recommend this hotel to anyone staying in La Fortuna.
christian
christian, 2-night trip
Verified Hotels.com guest review
8/10 Very good
18 November 2024
Hemant
Hemant, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 November 2024
Great place for a reasonable get away!
Enjoyed our stay, great location and love the hot springs bar!
Mark
Mark, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 November 2024
Paradise
Fantastic experience from start to finish.
John
John, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 November 2024
Kurt
Kurt, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 November 2024
Amazing, thermal spas amazing, hidden swimming pools, and a nature walk
Faye
Faye, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 October 2024
Arsenals go to place.
Best place to stay in Arenal for price and comfort.
Other places charge twice as much and don’t offer anymore than you get here. And the grounds, pool, hot tubs and food are great.
Service is very accommodating and truly treat you well.
They can set up any excursion you want to do and have you picked up at the hotel.
They can also organize in room massages singles and couples.
robin
robin, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
11 October 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
8 October 2024
GOOD VALUE but SO-SO ROOM
excellent breakfast buffet. Fresh fruit delicious. Resort property nicely landscaped with a huge variety of plants. Several pools that were clean, except not sure about hot thermals. Room ok except for bathroom. Mirror far too low. I am 6'2" and had to swat down to see my face. Inexcusable. Shower shampoo and bath gel awful. Neither would lather. I am alight sleeper and insect noises around the room made sleeping difficult. One was a constant (every few seconds) chirping the entire night. If I returned I would probably try a different hotel.
ALBERT
ALBERT, 5-night trip
Verified Hotels.com guest review
8/10 Very good
20 September 2024
Affordable Luxury In The Volcanos Shadow
The Volcano Lodge and thermal experience was a wonderful resort. It was close to the volcano park and at the base of the volcano surrounded by nature. We saw sloths outside our room, various types of birds amphibians ( frogs) and reptiles ( iguanas, lizards, geckos) The food was excellent and the thermal pools really helped us relax at the end of the day and take the stress and soreness of the day away. Although we had our own transportation, the front desk offered activity packages including every entrance ticket and tour you could imagine of things to do in the area and they provided transportation. They even had an airport shuttle you could schedule in advance to pick you up at SJO or Liberia and bring you to stay with them. Luis was awesome and Joseph was the best employee. He helped me with an excursion issue I was having due to my Internet issues and my Internet provider. I would highly recommend this hotel and will stay there again when I’m in La Fortuna in the future. Very affordable rates as well. We were a party of 8 and had 4 rooms and stayed 3 nights.
Amber
Amber, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
8 September 2024
The property is beautiful. The dining and selection was outstanding and delicious. All the staff were friendly and helpful.
Serafina
Serafina, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 August 2024
Best place in la Fortuna/Arenal
This is the best place to stay in la Fortuna/Arenal
Just at the resort you have great views of Arenal, plus the fauna and animals are amazing.
You have hot spring baths or relax in the pool.
Breakfast is unbelievable everything you could want.
Staff can arrange for any excursion you would like with pick up and drop off at reception area.
They offer private hot tubs on patios of some rooms, which are nice to relax in after a day of trekking.
This was my fourth stay here and as always there will be another soon.
robin
robin, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 August 2024
Great stay
Adrian
Adrian, 1-night trip
Verified Expedia guest review
10/10 Exceptional
16 August 2024
I had the thermal room with pricate jacuzzi in backyard that was amazing
Joseph
Joseph, 2-night romance trip
Verified Expedia guest review
8/10 Very good
14 August 2024
The property is beautiful and it has everything you need. The only thing missing for us was bed side lamps. I had to get up and turn off the big lamp and there was no sitting in the bed with just a bed lamp. We always had to have the big light on. Very inconvenient when you try to relax at night before bed.
Crina
Crina, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
13 August 2024
Excellent
This hotel has an excellent thermal experience, and a great swim up bar.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 August 2024
Very family friendly, my family enjoyed hot springs and pool a lot. Breakfast also had good options. It is well maintained and beautiful to take photos or walk around. Some unwanted visitors (spiders) were noticed once.
Overall very good experience.
BHAGWAN
BHAGWAN, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
6 August 2024
Everything was good
sudhir
sudhir, 2-night trip
Verified Expedia guest review
10/10 Exceptional
5 August 2024
Worth the Stay
Excellent place! Stayed in Jr. Suite and had private thermal spa in backyard. The only downside was the spotty WiFi.
Jon
Jon, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 August 2024
If I go back to Costa Rica, I would stay here again
Annie
Annie, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
4 August 2024
It was nice
matthew
matthew, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
3 August 2024
There grounds were kept to perfection the wait staff was tentative to all our needs and very friendly. Such an amazing place to stay. Will be definitely coming back
RICHARD
RICHARD, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
2 August 2024
We had a wonderful stay. The hot springs were very relaxing after fun filled, active days. The restaurant had a variety of dishes to choose from. It was close to all our excursions in La Fortuna. The only problem was our air conditioner broke twice during our stay. They can to fix it right away.
Genelyn
Genelyn, 3-night family trip
Verified Expedia guest review
2/10 Poor
30 July 2024
The property was extremely noisy. The rooms were paper thin. We had a person next door who was having a full-blown party. You could hear him from two doors down. Everyone in the building complained. The staff did nothing and I mean nothing but start problems with the people who complained. At one point they offered to refund me if I left, which I thought was crazy considering I had to catch a flight the next day. We even had a guy come on our patio and leer into our room and they did nothing about it. The guy at the front desk named Keylor was extremely unhelpful and rude and made a situation a lot worse than it had to be. I asked him for help, he did nothing. They didn't refund me for the last night even though this day was awful and would no way shape or form be considered a vacation. I did not feel like I was respected at this place. I also felt like the facilities were very dirty when I was in the hot springs. I always would get other people's sunscreen and body oils in my hair and on my body because they wouldn't clean themselves before they entered. The pool. Had a lot of cracking. The room was fine. We just didn't like the peeping Tom next door and that the resort did absolutely nothing to make right. We felt completely violated at this place. The place is cheap because you can literally hear absolutely every conversation and everything going on next door to you. The manager here does not care. Does not take any type of time to talk to customers. Worst resort