Placing you just a 5-minute drive from Titanic Museum, The Resort at Governor's Crossing features a free water park and a free kids' club. Guests can splash around at the indoor pool or lazy river, and the spa tub makes for a relaxing end to the day. A fitness center and a sauna are offered, and in-room conveniences at this Victorian hotel include refrigerators and microwaves. Fellow travelers say great things about the helpful staff and family-friendly amenities.
Languages
English
At a glance
Hotel size
233 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Express check-in/out available
Minimum check-in age: 18
Check-out time is 10:00 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Free children's club
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Onsite parking includes off-street options
Other information
Smoke-free property
No alcohol served onsite
Property amenities
Food and drink
Barbecue grills
Traveling with children
Free children's club
Free water park access
Children's pool
Mini golf
Lazy river
Playground
Pool gate
Fence around the pool
What to do
Mini golf
Services
24-hour front desk
Tour/ticket assistance
Pool loungers
Pool umbrellas
Facilities
3 buildings/towers
Built in 2019
Picnic area
Terrace
Fireplace in lobby
Fitness center
An indoor pool
Free water park
Arcade/game room
Lazy river
Spa tub
Sauna
Waterslide
Banquet hall
Firepit
Outdoor entertainment area
Outdoor furniture
Victorian architecture
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Visual alarms in hallways
Well-lit path to entrance
Stair-free path to entrance
Pool hoist on site
Room amenities
Be entertained
55-inch Smart TV
Satellite TV channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Shower/tub combination
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi
Food and drink
Refrigerator
Freezer
Microwave
Kitchen
Stovetop
Oven
Toaster
Cookware, dishes, and utensils
Dishwasher
Ice maker
Dining table
Paper towels
More
In-room safe
Fees & policies
Renovations and closures
The following facilities or services will be unavailable from January 5 2025 to January 9 2025 (dates subject to change):
Swimming pool
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 10:00 PM
The seasonal pool is open from March 03 to October 29
Children under 15 years old are not allowed in the swimming pool without adult supervision
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
Governor's Crossing
Governor's Crossing Sevierville
Resort Governor's Crossing
Resort Governor's Crossing Sevierville
The At Governor's Crossing
The Resort at Governor's Crossing Hotel
The Resort at Governor's Crossing Sevierville
The Resort at Governor's Crossing Hotel Sevierville
Frequently asked questions
Does The Resort at Governor's Crossing offer free cancellation for a full refund?
Yes, The Resort at Governor's Crossing does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Resort at Governor's Crossing?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 9:00 AM to 10:00 PM. The pool will be unavailable from January 5 2025 to January 9 2025 (dates subject to change).
Are pets allowed at The Resort at Governor's Crossing?
Sorry, pets aren't allowed.
Is parking offered on site at The Resort at Governor's Crossing?
Yes, there's free self parking.
What are the check-in and check-out times at The Resort at Governor's Crossing?
Check-in start time: 4:00 PM; Check-in end time: 7:00 AM. Check-out time is 10:00 AM. Express check-in and check-out are available.
What is there to do at The Resort at Governor's Crossing and nearby?
The Resort at Governor's Crossing has a lazy river, a sauna, and a fitness center, as well as an arcade and a picnic area.
Does The Resort at Governor's Crossing have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster, and cookware.
The Resort at Governor's Crossing Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
28 December 2024
Angelica
Angelica, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 December 2024
Yolanda
Yolanda, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 December 2024
Really nice. Employees
are friendly. Has a lot of activities for children.
Verified traveller
3-night family trip
Verified Hotels.com guest review
4/10 Fair
24 December 2024
Construction
Attempted to check in 1 hour early and was told we would have to pay $50 to do so. We were put in the building that an elevator was out of serive and being worked on, which was extremely loud. The construction wasn't communicated to us prior to arrival.
Belinda
Belinda, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 December 2024
the only complaint i have is the kitchen wasn't stocked enough for me.. can opener was broken, nothing to cook pizza or biscuits. i bought pans and left there. everything else was perfect.
MARICA
MARICA, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
19 December 2024
Susan
Susan, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 December 2024
Clean amazing place to stay
Elizabeth
Elizabeth, 2-night trip
Verified Hotels.com guest review
2/10 Poor
15 December 2024
The room wasn’t very clean…. Stink bugs were everywhere and the door going to the balcony had cold air coming though it , had to put a blanket down at the bottom of the door to keep from getting cold in the room!!!! And the bunk beds were TERRIBLE
Lisa
Lisa, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 December 2024
Dustin
Dustin, 8-night trip
Verified Hotels.com guest review
8/10 Very good
14 December 2024
Alisha
Alisha, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 December 2024
Shawn
Shawn, 8-night family trip
Verified Hotels.com guest review
6/10 Good
11 December 2024
Not the best
When we frist got to the room I called the front desk to request another room because it smelled like cigarettes. They placed me on hold and never came back. Everyone was tried from the long trip so instead of non stop complaining I just ran to Walmart and got 2 cans of fabreze. I sprayed the entire room before bed, when we got up, when we came back to the room, and every chance in between. By the time we checked out the cigarette smell was starting to go away. We stayed for 2 nights.
The room itself was a good size. We got a 2 bedroom condo. The kitchen was good and the washer and dryer where clean. The pool area was packed so we didn’t go. The arcade was small. The fitness room smelled horrible and had water on the floor. I couldn't even take a full step into the room because the smell was so bad.
All in all I've definitely seen worse but at the same time I won't be going back.
April
April, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 December 2024
Jamie
Jamie, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 November 2024
Josh
Josh, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 November 2024
Lindsey
Lindsey, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 November 2024
Excellent for families, great location, and lots of activities for kids.
LANA
LANA, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 November 2024
Jessica
Jessica, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
13 November 2024
Great hotel and great value.
Great hotel and value for the price. I feel the rooms were slightly dated compared to other similar type properties in the area but I am sure they update them as they can.
Jonathan
Jonathan, 2-night trip
Verified Hotels.com guest review
8/10 Very good
7 November 2024
Emilee
Emilee, 2-night trip
Verified Hotels.com guest review
8/10 Very good
5 November 2024
Lisa
Lisa, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 November 2024
Excellent
Morgan
Morgan, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 October 2024
Alisha
Alisha, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 October 2024
Making memories 2024
Friendly staff, clean rooms and so much to do at the resort.