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HC Callao

1.5 star property
Hostel with restaurant, near Gran Via
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Reviews

7.6 out of 10

Good

Popular amenities

  • Laundry facilities
  • Non-smoking
  • Free WiFi
  • Restaurant

Main amenities (11)

  • Daily housekeeping
  • Restaurant
  • Coffee/tea in a common area
  • Microwave in a common area
  • Refrigerator in a common area
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Luggage storage
  • Limited hour front desk
  • Lockers available

Feel at home (4)

  • Cookware, dishware, and utensils
  • Daily housekeeping
  • Laundry facilities
  • Soundproofed rooms

Room options

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About the area

Map
Pl. del Callao 1, Madrid, Madrid, 28013

What's nearby

  • Gran Via - 1 min walk
  • Puerta del Sol - 6 min walk
  • Plaza Mayor - 7 min walk
  • Royal Palace of Madrid - 10 min walk
  • Prado Museum - 19 min walk

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 28 min drive
  • Madrid Principe Pio Station - 19 min walk
  • Madrid Recoletos Station - 20 min walk
  • Madrid (XOC-Atocha Train Station) - 27 min walk
  • Callao Station - 1 min walk
  • Santo Domingo Station - 3 min walk
  • Gran Via Station - 5 min walk

Restaurants

  • ‪Gourmet Experience Gran Via - ‬1 min walk
  • ‪Five Guys - ‬1 min walk
  • ‪Papizza - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Chocolatería Valor - ‬1 min walk

About this property

HC Callao

HC Callao puts you in a great location, within just a 10-minute walk of Gran Via and Puerta del Sol. Also, Plaza Mayor and Royal Palace of Madrid are within just a 10-minute walk. Fellow travelers like the helpful staff. The property is just a short walk to public transportation: Callao Station is steps away and Santo Domingo Station is 3 minutes.

Languages

English, Italian, Polish, Spanish, Ukrainian

At a glance

DONE

Hotel size

    • 80 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • The front desk is open daily from 2:00 PM - midnight
    • Front desk staffed during limited hours
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Coffee/tea in a common area
  • Free daily reception
  • Shared microwave
  • Shared refrigerator

Services

  • Front desk (limited hours)
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Lockers available

Room amenities

Home comfort

  • Heating
  • Washing machine
  • Laundry detergent

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Shared bathroom (in-room sink)
  • Rainfall showerhead
  • Towels

Stay connected

  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))

Food and drink

  • Refrigerator
  • Freezer
  • Microwave
  • Shared kitchen access
  • Stovetop
  • Oven
  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • Shared accommodations
  • Eco-friendly cleaning products provided

Fees & policies

Renovations and closures

This property is closed from May 30 2024 to May 29 2026 (dates subject to change).

Policies

This property does not have elevators.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

HC Hostel
HC Callao Madrid
HC Hostel Callao
HC Callao Hostel/Backpacker accommodation
HC Callao Hostel/Backpacker accommodation Madrid

Frequently asked questions

Is HC Callao currently open?
This property is closed from May 30 2024 to May 29 2026 (dates subject to change).
Are pets allowed at HC Callao?
Sorry, pets aren't allowed.
Is parking offered on site at HC Callao?
Sorry, there's no onsite parking at HC Callao.
What are the check-in and check-out times at HC Callao?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.
Is there an onsite casino at HC Callao?
No, this hostel doesn't have a casino, but Casino Gran Via (6-min walk) and Casino de Madrid (9-min walk) are both nearby.
Are there restaurants at or near HC Callao?
Yes, there's an onsite restaurant.
What's the area around HC Callao like?
HC Callao is in Madrid Centro, a short 1-minute walk from Callao Station and 6 minutes' walk from Puerta del Sol.

HC Callao Reviews

Reviews

7.6

Good

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Fair

Muy estrecho todos los ambientes, las camas incomodas, colchon inflable y hacen mucho ruido al moverse. Poca ventilación, siempre habia olor a comida. Destaco al personal, muy atentos y mantuvieron buena limpieza de baños y habitación
Maria Alejandra, 3-night trip
Verified Expedia guest review

8/10 Very good

Handy for a short stay.
Sometimes average is okay. Only hostel I could find at short notice/reasonable price. The bed was comfortable. No lockers but you can leave your luggage in the office. 24h Kitchen. Close to everything including cinema 24h supermarket food.
Dan, 1-night trip
Verified Hotels.com guest review

6/10 Good

Great location, average accommodation
If you’re looking for a place to sleep and shower, this is the place ! The beds are inflatable, so not the comfiest, no lockers to keep your stuff, so make sure to bring padlocks. Showers and restrooms are super tiny but clean. You can’t find a better location though, everything is a walking distance, metro and buses right outside the door. Lots of food and shopping spots around.
asmae, 3-night trip
Verified Hotels.com guest review

6/10 Good

Place is at ideal location, right at Metro station at the heart of the city. In Hostel Toilets and Shower units are very small and need to increase some more toilets.
Masood, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Juan Diego, 7-night trip
Verified Expedia guest review

4/10 Fair

Natalia, 2-night trip
Verified Expedia guest review

8/10 Very good

Victor, 4-night trip
Verified Expedia guest review

8/10 Very good

It was hard to find. No one in the Building knew about the hostel. Enough for my stay.
sheila, 1-night trip
Verified Expedia guest review

4/10 Fair

Not recommended
No AC so that it's not comfortable to sleep in summer season. Rooms and corridor are always dark as they turn off the light all day. Check in time says noon but actual check in time was 2pm. Laundry machine is one of the facility list however guests are not allowed to use it for their own.
HIROKI, 3-night trip
Verified Hotels.com guest review

2/10 Poor

1-night trip
Verified Hotels.com guest review

8/10 Very good

Manon, 4-night trip
Verified Expedia guest review

8/10 Very good

Dywain, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Rude staff. 2 toilets in the entire place for 40 guests. Useless staff: they won’t keep your bags or let you sit on the couch to wait 30 mins before you check in. Really uncomfortable inflated mattresses and place is really warm (no AC)
Freddy Ismael, 2-night trip
Verified Hotels.com guest review

8/10 Very good

The albergue is nice... . Air mattress not so nice. Location is the best!!!
Marcelo Roberto, 1-night trip
Verified Expedia guest review

8/10 Very good

The property 8s extremely well-located
Marcelo Roberto, 1-night trip
Verified Expedia guest review

6/10 Good

The people at the desk don't speak a word of English you just have to speak Spanish there is a bathroom and toilet plus a kitchen for 3 people, there is a microwave, a kettle and a small fridge in the kitchen. In terms of cleaning, the floors are cleaned every day and the sheets of outgoing guests are changed. Most days I could hardly sleep there was too much noise. But you know that you shouldn't expect too much for the price. The location of the hostel is in a very good place, very close to Gran Via. Right next to Callao metro station and right in the centre.
Cagatay, 6-night trip
Verified Expedia guest review

2/10 Poor

Sara, 1-night trip
Verified Hotels.com guest review

8/10 Very good

very nice and convenient place to stay in the centre of Madrid, everything important is walkable or reacheable by metro, station is very close. One proposal, noticed at other hostel: what about set up a "food bank"? = to place a box in the kitchen, where other travellers who do not need their unused food can place it and other can enjoy it?
Stefan, 6-night trip
Verified Orbitz guest review

4/10 Fair

Luis Enrique, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mike, 1-night trip
Verified Hotels.com guest review

6/10 Good

Yes, I know there is no aircond. but the room is packed which make the room hotter. There is no space to put our things. Beds, toilets and kitchen are clean but the bed is really not comfortable. Whenever people move the beds make noise which is very annoying. If one really have to save money and choose this hostel then be ready to tolerate with the heatness.
Irene, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Victoria, 3-night trip
Verified Orbitz guest review

10/10 Exceptional

Amazing stay with 24 hours check in
It's Good quiet hostel , amazing location,24 hours check in , Friendly
Satwant, 2-night trip
Verified Hotels.com guest review

6/10 Good

It's acceptable and I like that the reception are 24hrs there to support, and they kept my bag with them as there's no safe box.
REDA, 1-night trip
Verified Expedia guest review

8/10 Very good

it was good and the location of the hostel is great everything are newer the hostel
1-night trip with friends
Verified Hotels.com guest review