When visiting Lucerne, The Lubo - self check-in is a great choice to consider. Fellow travelers say good things about the helpful staff and location.
Languages
English, German
At a glance
Hotel size
41 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-out available
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Special check-in instructions
There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Facilities
1 building/tower
Safe-deposit box at front desk
Room amenities
Be entertained
43-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning and heating
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
Electrical adapters/chargers
More
Daily housekeeping
In-room safe
Mobile key entry
Guidebooks/recommendations
Local maps
Restaurant dining guide
Fees & policies
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
Also known as
The LUBO
The Lubo - self check-in Hotel
The Lubo - self check-in Lucerne
The Lubo self check in New Opening
The Lubo - self check-in Hotel Lucerne
Frequently asked questions
Does The Lubo - self check-in offer free cancellation for a full refund?
Yes, The Lubo - self check-in does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Lubo - self check-in?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Lubo - self check-in?
Sorry, there's no onsite parking at The Lubo - self check-in.
What are the check-in and check-out times at The Lubo - self check-in?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at The Lubo - self check-in?
No, this hotel doesn't have a casino, but Grand Casino Lucerne (12-min walk) is nearby.
What's the area around The Lubo - self check-in like?
The Lubo - self check-in is a short 8-minute walk from Lucerne (QLJ-Lucerne Train Station) and 3 minutes' walk from Mill Bridge. Travelers love the hotel's prime location.
The Lubo - self check-in Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.2/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Very good
7 January 2025
Great location
We really enjoyed our 4 night stay here. It’s in a great location and our room and kitchenette was well equipped. The only info I would share for others is that an eye mask and ear plugs are 100% essential! The hallway light remains on full and a lot of light came in under the door and window blinds. We had a floor 1 room and people were constantly slamming the front door at all hours, chatting loudly to each other all the way to their rooms and the stairs are concrete so quite loud. Without the earplugs they kindly supplied we wouldn’t have had much sleep.
Lauren
Lauren, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 November 2024
Lisa
Lisa, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 November 2024
Easy City Living Vibes
Staying at the Lubo was so fun. Felt homey with spacious rooms and kitchen amenities. The location was perfect for us with the ability to walk almost everywhere we went.
Verified traveller
2-night family trip
Verified Hotels.com guest review
2/10 Poor
2 November 2024
Joseph
Joseph, 1-night trip
Verified Hotels.com guest review
4/10 Fair
24 October 2024
Disappointing experience. Very noisy so sleep was constantly disturbed. Everything seems to echo in the hotel. The walls are thin. The layout and construction of the hotel is conducive to amplifying noise. Noise from other guests in their rooms (scraping furniture, flushing toilets etc) doors slamming, the street, and from hotel hallways etc made it a poor stay.
Lack of staff or any form of presence from the hotel seems to encourage poor behaviour from other guests. Loads of random people hanging around the entrance to the hotel and there seemed to be people running up and down the stairs and floors at all hours. Honestly not a light sleeper but there was something about the noise during this stay that put me off.
Rest of room was ok. No water included in room. No clear check out instructions - turns out you just chuck your card in a box. I get the self check in but leaving a sign on your bed that reads "Cancel your cleaning" makes the hotel appear that its trying to do everything cheaply. Cancel was the first word I read so negative connontations.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 October 2024
mirta
mirta, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 October 2024
Bipul
Bipul, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
30 September 2024
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DJ
DJ, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
28 September 2024
Tayor
Tayor, 2-night trip
Verified Expedia guest review
10/10 Exceptional
27 September 2024
DAVID
DAVID, 14-night trip
Verified Expedia guest review
10/10 Exceptional
27 September 2024
Great location, friendly staff, clean, and easy check and check out. Perfect for our two day stay
Gypsy
Gypsy, 2-night trip
Verified Expedia guest review
10/10 Exceptional
24 September 2024
Great location. Property is well maintained. Could use more washers and driers. Also, the driers take twice as long as your at home driers, so plan for a few extra HOURS if you use them.
Nolan
Nolan, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
23 September 2024
Such a cool place. I'd recommend to anyone. Great location!
Melissa
Melissa, 3-night family trip
Verified Expedia guest review
8/10 Very good
17 September 2024
LYNN
LYNN, 3-night trip
Verified Expedia guest review
8/10 Very good
12 September 2024
Amy
Amy, 2-night trip
Verified Expedia guest review
2/10 Poor
12 September 2024
It is not worth to try self-check in which there is no staff to help you. We arrived early, was not able to check in. The machine did not tell you why. We could not ask for store luggage. We had to walk back the train station to store luggage. If you are new to this city and not familiar self-check in, don't try it.
The toilet got clog, I emailed info@..., then they came to fixed.
Jiewei
Jiewei, 2-night trip
Verified Hotels.com guest review
4/10 Fair
10 September 2024
Avoid like the plague! Check in was a disaster. Kiosk not working at all. Try to call for help - gives zero direction, other than to “wait while we try and reset it remotely” as 4 parties all waiting in a tiny walk in spot.
Everything was overly digital - everything on phone - but oh when their wi-if kept crashing phone was worthless!
Their “convenience” bar machine for snacks, water etc etc - worked one time in 3 days. Called them - oh we will look at it, and never worked the next two days. Zero follow up from them
Washers - HORRIBLE leave your clothes sopping wet and basically could not dry them in 4 hours of trying before we had to get on a plane with wet clothes.
All great to think you can rely on technology - but try having service and a reliable person to come help.
Bathroom sinks had no mirror - you had to turn sideways to see the wall mirror on your left to try and shave or wash - with lighting not placed in the room to see yourself.
Can make it look hip and cool all you want in the photos - but get a real hotel with people, and staff. You will pay the same price and get far better.
AT YOUR OWN RISK
Michael
Michael, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
10 September 2024
Nicholas
Nicholas, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 September 2024
Perfect location for our itinerary. Check in and out was seamless. Would definitely stay here again.
Steve
Steve, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
6 September 2024
Very nice hotel. Very modern. Would come back again.
Kevin Wylie
Kevin Wylie, 3-night romance trip
Verified Expedia guest review
8/10 Very good
4 September 2024
Check in was hard ..Wasnt given the code when checking in..Other than that its in nice location in the middle of Old town...Small room for the 4 of us.
ALASTAIR
ALASTAIR, 3-night family trip
Verified Expedia guest review
8/10 Very good
4 September 2024
Had a positive experience with the self-check-in process, which was smooth and convenient. The staff along with Expedia customer service went above and beyond by assisting me with a booking mistake I made over email communication, which I greatly appreciated. They charge extra 50 per person for the kids to stay in family room that has a sofa bed which didn’t make much sense. The location is unbeatable, and I would definitely choose to stay here again.
Zaid
Zaid, 1-night family trip
Verified Expedia guest review
8/10 Very good
29 August 2024
Fantastic location, good multi-occupancy room layout (very compact for top bunks in 4 person room but not in there long).
Anita
Anita, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
28 August 2024
This hotel is in the perfect location! It was a comfortable space and we really loved having the room key on our phones. We would highly recommend staying here!