Crta. d'Arinsal s/n, AD400 Erts, Arinsal, La Massana, AD400
What's nearby
La Massana Ski Lift - 3 min drive
Arinsal Ski Lift - 6 min drive
Pal-Arinsal Ski Resort - 8 min drive
Caldea Spa - 8 min drive
Pyrenees Andorra Shopping Centre - 10 min drive
Getting around
La Seu d'Urgell (LEU) - 59 min drive
Blagnac Airport (TLS) - 171 min drive
Barcelona El Prat Airport (BCN) - 179 min drive
L'Hospitalet-pres-l'Andorre Station - 62 min drive
Porté-Puymorens Station - 64 min drive
Burton's Station - 66 min drive
Restaurants
RESTAURANTE ANDREA - 3 min drive
Borda De L'avi - 2 min drive
Factory Arinsal - 12 min walk
Cafe Don Piacere - 3 min drive
Pizzeria Angelo - 3 min drive
About this property
NH Collection Andorra Palome
Enjoy your visit to Arinsal with a stay at NH Collection Andorra Palome. After visiting the fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include a terrace and a garden.
Languages
Catalan, English, French, Spanish
At a glance
Hotel size
34 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Parking
Uncovered on-site self-parking (EUR 15 per day)
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 8:00 AM–10:30 AM
Restaurant
Bar/lounge
Water dispenser
Services
24-hour front desk
Concierge services
Laundry facilities
Luggage storage
Multilingual staff
Ski storage
Facilities
1 building/tower
Built in 2008
Garden
Terrace
Television in common areas
Fitness center
At least 80% of food locally-sourced
Vegetarian dining options
Humane treatment of captive wild animals
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Accessibility
Elevator
Wheelchair-accessible path to elevator
Room amenities
Be entertained
40-inch LED TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Phone
Food and drink
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
Recycling
Water-efficient showers only
Special features
Dining
ÉMO - Onsite restaurant.
Bar - Onsite bar. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 18 to 22 per person
Parking
Uncovered self parking costs EUR 15 per day
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards and cash.
Also known as
NH Collection Andorra Palome Hotel
NH Collection Andorra Palome Arinsal
NH Collection Andorra Palome Hotel Arinsal
Frequently asked questions
Does NH Collection Andorra Palome offer free cancellation for a full refund?
Yes, NH Collection Andorra Palome does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at NH Collection Andorra Palome?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at NH Collection Andorra Palome?
Yes. Self parking costs EUR 15 per day. Electric vehicle charging is available.
What are the check-in and check-out times at NH Collection Andorra Palome?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at NH Collection Andorra Palome and nearby?
NH Collection Andorra Palome has a fitness center and a garden.
Are there restaurants at or near NH Collection Andorra Palome?
Yes, there's an onsite restaurant, ÉMO.
What's the area around NH Collection Andorra Palome like?
NH Collection Andorra Palome is a short 13-minute walk from Els Orriols Ski Lift and 13 minutes' walk from Comapedrosa Highlands Trail.
NH Collection Andorra Palome Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
18 December 2024
Magical Stay
Our stay was magical! Our room had the most amazing view of a lake outlined with snow. We were able to enjoy the view from the bed. The room and hotel were very clean. We enjoyed the breakfast which was a varied, delicious spread of the local cuisine.
Marilys
Marilys, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 July 2024
Benoit
Benoit, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 June 2024
Great location
Receptionist was just lovely and very helpful.
Hugh
Hugh, 1-night trip
Verified Hotels.com guest review
8/10 Very good
28 April 2024
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Laith
Verified Travelocity guest review
10/10 Exceptional
5 March 2024
Everything was perfect.
Angeliani
Angeliani, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
25 October 2023
Great value for the quality. Very clean and pleasant rooms. Parking is additional $ but you can park for free on the street.
Alexander
Alexander, 1-night trip
Verified Expedia guest review
10/10 Exceptional
28 July 2023
I really enjoyed my stay at the Palome. The room was clean and comfortable and the bed was superb. I had a great nights sleep. The staff were also very friendly and helpful. I would definitely stay here again.
Mark
Mark, 1-night trip
Verified Expedia guest review
10/10 Exceptional
21 May 2023
Exceptional staff
Exceptional staff. Extremely helpful and friendly. Lovely hotel with very good location.
John
John, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 July 2022
Tomas
Tomas, 2-night trip
Verified Expedia guest review
8/10 Very good
19 November 2024
Alvaro Manuel
Alvaro Manuel, 2-night trip
Verified Hotels.com guest review
8/10 Very good
13 October 2024
Ramon
Ramon, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 September 2024
Neus
Neus, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
19 August 2024
Excelente habitación, excelente restaurante, y servicio maravilloso. Está junto a un arroyo, y en la noche en la terraza se disfruta la vegetación y el sonido del agua.
MANUEL HECTOR
MANUEL HECTOR, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
5 August 2024
Para repetir
Una gran suite moderna con un buen colchón y vistas al río y a la montaña. Ducha y bañera de hidromasaje en un amplio baño. Si abres ligeramente la ventana puedes dormir con el sonido del Río. Una gozada.
Sergio
Sergio, 1-night trip
Verified Hotels.com guest review
6/10 Good
21 July 2024
Climatizacion estripeada
Hotel que hace muchos alos que utilizo , este año algo decepcionado. El aire acondiciinado no funcionaba y la habitacion era una sauna.....no lo pudieron solucionar, con lo que la noche fue en vela
Francesc
Francesc, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 July 2024
Bjoern
Bjoern, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 May 2024
ANDRES
ANDRES, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 April 2024
JOSE MANUEL
JOSE MANUEL, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 March 2024
Rafael
Rafael, 1-night trip
Verified Hotels.com guest review
4/10 Fair
4 March 2024
Sobra una Extrella
Habitaciones pequeñas y el desayuno ridículo
Le sobra una Estrella
Julian
Julian, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 February 2024
Un hotel muy acogedor y bien cuidado. Lo único que cambiaría es darle un poco más de intensidad a la luz de los pasillos.
ESTHER
ESTHER, 1-night business trip
Verified Expedia guest review
8/10 Very good
22 February 2024
They charge the parking separately and its not cheap
Rocío
Rocío, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
27 December 2023
Cecilia
Cecilia, 2-night trip
Verified Expedia guest review
8/10 Very good
26 December 2023
Claudio
Claudio, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 December 2023
Maravilhoso!!!!
Hotel maravilhoso!!!! Talvez um dos melhores que eu tenha tido a oportunidade de ficar. Quarto enorme, super moderno, limpo, silencioso e com uma vista maravilhosa para as montanhas e os rios. Instalações do banheiro super modernas, com banheira, roupões. Funcionários do hotel muito atenciosos, em especial o Abidou. Tem estacionamento, mas é muito tranquilo de estacionar o carro na rua. Na frente tem um ponto de ônibus, para quem quiser ir para o centrinho sem carro. Perfeito sem defeitos!!!! Amamos muitos e já quero voltar