Adolfo Suarez Madrid-Barajas Airport (MAD) - 14 min drive
Calanas Station - 28 min walk
Madrid Atocha Station - 29 min walk
Atocha Cercanías Station - 29 min walk
Sainz de Baranda Station - 3 min walk
Conde de Casal Station - 9 min walk
Estrella Station - 11 min walk
Restaurants
Bar Sirio 28 - 8 min walk
China City - 3 min walk
El Paleto - 7 min walk
La Mordida de Pio - 10 min walk
Jazzville Café - 6 min walk
About this property
Crowne Plaza Madrid - Centre Retiro an IHG Hotel
At Crowne Plaza Madrid - Centre Retiro an IHG Hotel, you'll be just a 5-minute drive from Gran Via and El Retiro Park. Guests can grab a bite to eat at the restaurant and visit the fitness center for a workout. Also, WiZink Center and Museo Nacional Centro de Arte Reina Sofía are just a 5-minute drive away. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Sainz de Baranda Station is 3 minutes and Conde de Casal Station is 9 minutes.
Languages
English, French, Italian, Spanish
At a glance
Hotel size
157 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in rooms
Parking
On-site self-parking (EUR 26 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends
Restaurant
Services
24-hour front desk
Facilities
Garden
Fitness center
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Smooth flooring in room
Hardwood flooring in room
Room amenities
Be entertained
50-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Rainfall showerhead
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Desk chair
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 23 for adults and EUR 23 for children
Late check-in between 5:30 AM and 6:00 AM can be arranged for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 40 per pet, per day
Parking
Self parking costs EUR 26 per day
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Frequently asked questions
Does Crowne Plaza Madrid - Centre Retiro an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Madrid - Centre Retiro an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Crowne Plaza Madrid - Centre Retiro an IHG Hotel?
Yes, pets are welcome. There's a charge of EUR 40 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Crowne Plaza Madrid - Centre Retiro an IHG Hotel?
Yes. Self parking costs EUR 26 per day.
What are the check-in and check-out times at Crowne Plaza Madrid - Centre Retiro an IHG Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at Crowne Plaza Madrid - Centre Retiro an IHG Hotel?
No, this hotel doesn't have a casino, but Casino de Madrid (5-min drive) and Casino Gran Via (5-min drive) are both nearby.
What is there to do at Crowne Plaza Madrid - Centre Retiro an IHG Hotel and nearby?
Crowne Plaza Madrid - Centre Retiro an IHG Hotel has a fitness center and a garden.
Are there restaurants at or near Crowne Plaza Madrid - Centre Retiro an IHG Hotel?
Yes, there's an onsite restaurant.
What's the area around Crowne Plaza Madrid - Centre Retiro an IHG Hotel like?
Crowne Plaza Madrid - Centre Retiro an IHG Hotel is in Retiro, a short 3-minute walk from Sainz de Baranda Station and 15 minutes' walk from El Retiro Park.
Crowne Plaza Madrid - Centre Retiro an IHG Hotel Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
14 December 2024
Lovely hotel close to Retiro Park
We had a great stay at Crowne Plaza (twice). It's in an excellent location very close to the metro at Sainz de Baranda and the the Circular (grey) Network. Also, within easy walking distance to Retiro Park. There are cafes, restaurants and shops close by and it is an easy walk to Calle Ibiza.
Staff were very good and accommodating. The hotel (part of IHG chain) is eco-friendly and has a partnership with a Hospital for Children.
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 December 2024
Verified traveller
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 December 2024
Miguel Angel
Miguel Angel, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 November 2024
Good. Room a little warm as AC was turned to Winter mode.
John
John, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 November 2024
Santiago
Santiago, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 November 2024
Angel
Angel, 2-night trip
Verified Hotels.com guest review
8/10 Very good
10 November 2024
Good hotel, I don’t think it was worth the amount I paid. Over 1 km from away from most attractions.
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 November 2024
Dale
Dale, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 November 2024
Janice
Janice, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 October 2024
Great hotel in a great location
Great location within 10 minute walk of the beautiful Retiro Park. The hotel itself is in a safe and quiet neighborhood and the rooms are really nice. Super clean. Staff is wonderful.
Anaj
Anaj, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
27 October 2024
CHRISTOPHER
CHRISTOPHER, 3-night trip
Verified Hotels.com guest review
8/10 Very good
21 October 2024
Crowne Plaza Madrid
Nice hotel. Staff was great. “Tamala”??? allowed me to check in early - thank you. I dined in the restaurant and my sea bass was tasty and elegant.
john
john, 4-night trip
Verified Hotels.com guest review
2/10 Poor
20 October 2024
Joseph T
Joseph T, 3-night trip
Verified Hotels.com guest review
8/10 Very good
19 October 2024
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 October 2024
Jae joon
Jae joon, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
14 October 2024
William
William, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 October 2024
Carlos E
Carlos E, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 October 2024
Sarah
Sarah, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 October 2024
Happy trip & Happy stay!
Very good impression at the reception. All the staffs are kind. Room service every day keep pleasant stay for 5 days. Breakfast was so good in quality and tasty
DAVID
DAVID, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 October 2024
Retiro park
Great place on the east side of Retiro Park so a little far from city center and the cathedral and the museum.
Retiro park is a great city park.
PAUL
PAUL, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 September 2024
Pavel y Tamara en recepción hicieron cosas extraordinarias por nosotros.
Cancelamos la reservación en otro hotel para regresar con ellos en 2 semanas.
Carlos Raúl
Carlos Raúl, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 September 2024
The staff at the bar/restaurant was friendly and attentive. Armando was accommodating, offering suggestions on what to see in the city and what to eat and drink at the restaurant.