KH Tower, Jalan Punchak, Off Jalan P. Ramlee, Kuala Lumpur, 50250
What's nearby
Kuala Lumpur Tower - 6 min walk
Pavilion Kuala Lumpur - 14 min walk
Petronas Twin Towers - 15 min walk
Petaling Street - 2 min drive
Merdeka Square - 3 min drive
Getting around
Subang (SZB-Sultan Abdul Aziz Shah) - 33 min drive
Kuala Lumpur International Airport (KUL) - 47 min drive
Kuala Lumpur Masjid Jamek Station - 21 min walk
Kuala Lumpur Pasar Seni Station - 26 min walk
Kuala Lumpur Sultan Ismail Station - 29 min walk
Raja Chulan Station - 7 min walk
Bukit Nanas Station - 10 min walk
Dang Wangi Station - 15 min walk
Restaurants
Malai Thai - 3 min walk
La Juiceria Superfoods - 3 min walk
Cicchetti Di Zenzero - 1 min walk
Cafe 360, KL Tower - 5 min walk
Skycafe - 5 min walk
About this property
Pacific Regency Hotel Suites
Pacific Regency Hotel Suites offers a great location, putting you within a 15-minute walk of Pavilion Kuala Lumpur and Suria KLCC Shopping Centre. Guests indulge in massages, then grab a bite to eat at the restaurant. Other features of this luxurious hotel include an outdoor pool, a poolside bar, and a fitness center. The property is just a short walk to public transportation: Raja Chulan Station is 7 minutes and Bukit Nanas Station is 10 minutes.
Languages
Chinese (Mandarin), English, Filipino, Malay
At a glance
Hotel size
131 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (18 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (MYR 10 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
Restaurant
Poolside bar
Room service (limited hours)
Traveling with children
Children stay free (see details)
Grocery/convenience store
What to do
Shopping
Working away
Business center
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Facilities
1 building/tower
Built in 1988
Safe-deposit box at front desk
Fitness center
An outdoor pool
Spa services
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-width doorways
Room amenities
Be entertained
42-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Electric kettle
Iron/ironing board
Sleep well
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Separate bathtub and shower
Rainfall showerhead
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Mini-fridge
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Dining
SOI 23 - This restaurant serves breakfast, lunch, and dinner. Open daily.
Fees & policies
Refundable deposits
Deposit: MYR 200.00 per stay
Optional extras
Buffet breakfast is offered for an extra charge of approximately MYR 50 for adults and MYR 25 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Kitchen/kitchenette use is available for an extra charge
Children & extra beds
Rollaway beds are available for MYR 100 per night
Parking
Self parking costs MYR 10 per day
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing there's a fire extinguisher on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Pacific Regency
Pacific Regency
Pacific Regency Hotel
Pacific Regency Hotel Suites
Pacific Regency Hotel Suites Kuala Lumpur
Pacific Regency Suites
Pacific Regency Suites Hotel
Pacific Regency Suites Kuala Lumpur
Regency Pacific Hotel
Regency Hotel Kuala Lumpur
Pacific Regency Hotel Kuala Lumpur
Regency Kuala Lumpur
Pacific Regency Suites
Pacific Regency Hotel Suites Hotel
Pacific Regency Hotel Suites Kuala Lumpur
Pacific Regency Hotel Suites Hotel Kuala Lumpur
Frequently asked questions
Does Pacific Regency Hotel Suites offer free cancellation for a full refund?
Yes, Pacific Regency Hotel Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Pacific Regency Hotel Suites?
Yes, there's an outdoor pool.
Are pets allowed at Pacific Regency Hotel Suites?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Pacific Regency Hotel Suites?
Yes. Self parking costs MYR 10 per day.
What are the check-in and check-out times at Pacific Regency Hotel Suites?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Pacific Regency Hotel Suites and nearby?
Pacific Regency Hotel Suites has an outdoor pool and a fitness center, as well as spa services.
Are there restaurants at or near Pacific Regency Hotel Suites?
Yes, there's an onsite restaurant.
What's the area around Pacific Regency Hotel Suites like?
Pacific Regency Hotel Suites is in Golden Triangle, a short 7-minute walk from Raja Chulan Station and 14 minutes' walk from Pavilion Kuala Lumpur.
Pacific Regency Hotel Suites Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
7.6/10
Staff & service
7.0/10
Amenities
7.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Very good
22 July 2024
Vinod
Vinod, 4-night trip
Verified Expedia guest review
10/10 Exceptional
3 July 2024
Harjeet Singh
Harjeet Singh, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
8 June 2024
Service at its best
In the first room the wifi wasn’t strong. Requested to change room and the service desk obliged my request.
Sharul
Sharul, 6-night business trip
Verified Hotels.com guest review
10/10 Exceptional
9 April 2024
Easy access
Weng Sum
Weng Sum, 1-night trip with friends
Verified Ebookers guest review
6/10 Good
10 March 2024
Very old and smelly. Towels are demp and old. Bedding is fine and rooms are big though
GUILLAUME ROUX
GUILLAUME ROUX, 2-night business trip
Verified Orbitz guest review
10/10 Exceptional
16 February 2023
All great
Brian
Brian, 2-night family trip
Verified Expedia guest review
4/10 Fair
17 January 2023
Clark marshall
one of the english tv stations not working. hard to access the pool if your got mobility problems.guy on reception not helpful. 3/5 stars didn't enjoy my stay.
Clark
Clark, 6-night trip
Verified Hotels.com guest review
8/10 Very good
26 December 2022
Surayah
Surayah, 2-night trip
Verified Hotels.com guest review
2/10 Poor
19 December 2022
Our room wasn’t ready until 6pm when checkin time is 3pm. When we finally got into the room it clearly had not been cleaned properly, hairs and dirt / dust everywhere. Wouldn’t recommend staying here.
Emily
Emily, 1-night romance trip
Verified Expedia guest review
2/10 Poor
6 September 2022
Please dont list this as 5star, it does not come close to 4 star
Mechanical issues, room rings and whistles
Windows are dirty
Staff is not responsive
J-Sun
J-Sun, 2-night trip
Verified Expedia guest review
6/10 Good
16 July 2022
- Description it claims the hotel have laundrette but it did not in operation, when enquiries to front desk they not even able to provide suggestion for where is the nearest laundrette.
- The room have some noise from water pipe leakage, I reported to front desk for 3 times but there have no action from the operator.
Will not be my choice for next trip to KL.
KWAN HA
KWAN HA, 7-night business trip
Verified Expedia guest review
10/10 Exceptional
19 March 2022
Mohd Fauzi
Mohd Fauzi, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
24 March 2020
Joshua
Joshua, 10-night trip
Verified Hotels.com guest review
2/10 Poor
3 March 2020
Worse Experience Ever
I use Hotel.com for most of my business trip and I think it is really convenient, but I have never written a review before because most of the hotel that I stay in are nice.
Pacific Regency must be the worse hotel that I ever stay in the issues are as below:
1. the web site did not say the out door pool is under maintenance and they should remove from the feature list and the pictures ( since the only look forward thing is that)
2. During the check in I was ask to pay cash for RM40 for a tourist tax ( was not that much) but why not just include it in the payment. Also I was not charged during my stay of The Majestic Hotel.
3. The non-stop music from the 9th floor Kareoke room does not stop until 4.30am
4. The duty manager saw me and try to explain issues 2 and 3 to me but did you ask if I am free to talk ? just said" hey you stay in xxxx room right and ......." also try to argue with me and claim that duty tax is same in every hotel, I stayed in KL for 8 night and with 2 different hotel I am pretty sure I paid or not at previous hotel and I do not need you to question me on it.
5. Non stop dropping noise coming from top of the toilet
ORSON Campbell
ORSON Campbell, 4-night business trip
Verified Hotels.com guest review
2/10 Poor
27 February 2020
I stayed in Superior Suite Room and the bed sheet is super dirty. Called the housekeeping for thousand times request to change it but till the end no one appear and they just ignore it. I am super disappointing and definitely would not recommend this hotel to my client as I am a travel consultant.
Verified traveller
1-night trip
Verified Expedia guest review
6/10 Good
20 February 2020
Showers not working properly. Bathroom sink was clogged
Verified traveller
8-night romance trip
Verified Expedia guest review
8/10 Very good
19 January 2020
Stephen
Stephen, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
8 January 2020
Can stay if you are going to be outside most day
We stayed here for 3 nights. We did not try their restaurant and laundry facilities.
Cons:
As soon you enter the property, you can see this property is run down. Check-in time is a bit odd (3 pm) compared to the average times in other hotels (2 pm). Stains on the carpet, sofa, bedsheet. Property located on a bit of steep hill if you are walking. The swimming pool looks like not maintained well.
Pros:
Big room and bathroom, AC and hot water working good, comfortable bed, just next to KL tower (that's the reason for our stay), view of KL tower is very nearby from their top floor.
Verified traveller
3-night trip
Verified Hotels.com guest review
8/10 Very good
22 December 2019
Overall was very good
Good place to stay....
Will come back again.
Mohd Thaib
Mohd Thaib, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 November 2019
Very clean and spacious room, great location, near to LC Tower and Petronas twin towers
Verified traveller
5-night family trip
Verified Expedia guest review
6/10 Good
30 October 2019
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
29 October 2019
Good area. Location wise need to walk out a bit. Overall, fancy.
Aminuddin
Aminuddin, 3-night trip with friends
Verified Expedia guest review
6/10 Good
25 October 2019
excellent behaviour and service.
prompt response.
good room space
Verified traveller
5-night business trip
Verified Expedia guest review
8/10 Very good
24 October 2019
Good location, superb staff
The staff at the reception and concierge was amazing: they made all efforts to please guests. Always nice, always smiling. Beyond all expectations.
Excellent location - within walking distance to many sights. GoKL bus is near.
Very outdated furniture and feeling. Needs refurbishment. Water/toilet had to be fixed - but staff helped immediately and solved the problem.
Premier Executive rooms are nice. Those floors are also nice.
Neighbouring high buildings block the view, you have to look at walls. City view rooms are good.
Simple glass windows make rooms noisy if looking on aircon machines of neighbouring buildings.
Very basic breakfast (no real selection for European continental) but it is cheap and the staff is very nice and helpful.
Pool area has superb view. It is rather a bar than a recreational area.
In general: very good value for the money with very nice staff.
Bibiana
Bibiana, 2-night trip
Verified Hotels.com guest review
6/10 Good
22 October 2019
I have been before, hotel only average, location is good . Price mach the standard, lobby small and crowded, View from 33 floor is good. staff is helpful , food is average.