Carrer de la Portella 9, Palma de Mallorca, Illes Balears, 07001
What's nearby
Cathedral of Santa Maria of Palma - 4 min walk
Plaza Mayor de Palma - 7 min walk
La Rambla - 10 min walk
Plaza Espana - 13 min walk
Port of Palma de Mallorca - 13 min drive
Getting around
Palma de Mallorca Airport (PMI) - 15 min drive
Marratxi Pont d Inca Station - 13 min drive
Marratxi Poligon Station - 16 min drive
Marratxi Station - 18 min drive
Intermodal Station - 15 min walk
Jacint Verdaguer Station - 23 min walk
Restaurants
Cappuccino Palau March - 7 min walk
Giovanni l - 7 min walk
The Guinness House - 7 min walk
Starbucks - 4 min walk
Ca's Caparrut - 5 min walk
About this property
Hotel Portella
When you stay at Hotel Portella, you'll be within a 15-minute drive of Port of Palma de Mallorca and Cathedral of Santa Maria of Palma. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. Other highlights at this luxurious hotel include a bar/lounge, a 24-hour fitness center, and a steam room.
Languages
English, French, German, Italian, Spanish
At a glance
Hotel size
14 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
Covered onsite valet parking (EUR 65 per day)
Onsite garage
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 8:00 AM–1:00 PM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Private dining
Free daily reception
24-hour room service
Snack bar/deli
What to do
Private winery tours
Winery release events
Hiking/biking trails nearby
Snorkeling nearby
Working away
Business center
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Romance packages
Facilities
Garden
Terrace
24-hour fitness center
Spa services
Steam room
Wine tasting room
Banquet hall
Accessibility
Elevator
Elevator door width (inches): 32
Wheelchair-accessible path to elevator
Room amenities
Be entertained
Smart television
Cable TV channels
Home comfort
Air conditioning and heating
Ceiling fan
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Children's slippers
Iron/ironing board (on request)
Sleep well
Pillow menu
Soundproofed rooms
Turndown service
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Hair dryer
Towels
Stay connected
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Free local calls
Food and drink
Chef
Meal delivery service
Free bottled water
Cookware, dishes, and utensils
Dishwasher
More
Daily housekeeping
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night, up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately EUR 30 for adults and EUR 30 for children
Parking
Covered valet parking costs EUR 65 per day
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number H5478521
Also known as
Portella
Hotel Portella Hotel
Hotel Portella Palma de Mallorca
Hotel Portella Hotel Palma de Mallorca
Frequently asked questions
Does Hotel Portella offer free cancellation for a full refund?
Yes, Hotel Portella does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Portella?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Portella?
Yes. Valet parking costs EUR 65 per day.
What are the check-in and check-out times at Hotel Portella?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Hotel Portella?
No, this hotel doesn't have a casino, but Mallorca Casino (12-min drive) is nearby.
What is there to do at Hotel Portella and nearby?
Have fun with nearby activities like hiking and snorkeling. Enjoy amenities like a 24-hour fitness center, spa services, and a garden.
Are there restaurants at or near Hotel Portella?
Yes, there's an onsite restaurant.
What's the area around Hotel Portella like?
Hotel Portella is a short 4-minute walk from Cathedral of Santa Maria of Palma and 7 minutes' walk from Plaza Mayor de Palma.
Hotel Portella Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
10/10
Staff & service
10/10
Amenities
10/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
10/10 Exceptional
27 October 2024
Gorgeous hotel
Gorgeous hotel and spotless. Staff were very helpful and friendly. Thankyou for a lovely stay.
Yvonne
Yvonne, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 October 2024
Paul
Paul, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 September 2024
This is an extraordinary boutique hotel that exceeds expectations in every aspect, especially on the customer service/appreciation front. Having travelled so much, I had never come across such a high level of personalized service so consistent with all staff from reception to maid, concierge, dining and the rest. Outstanding and luxurious facility with superb service and location to match!
Mauricio
Mauricio, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
22 September 2024
Amazing stay!
Gregory
Gregory, 1-night trip
Verified Expedia guest review
10/10 Exceptional
6 September 2024
Really nice hotel in the centre of Mallorca.
Simple yet attention to detail
Lulu
Lulu, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
21 August 2024
Judith
Judith, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 July 2024
John
John, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 July 2024
Sarah
Sarah, 1-night trip
Verified Expedia guest review
10/10 Exceptional
6 June 2024
The quiet elegance made this property calming and welcoming. The staff went above and beyond to connect and make us comfortable.
Shari
Shari, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
25 October 2024
Stort och härligt rum, tyst omgivning, bra säng, bra service med trevlig personal.
Tyvärr ingen pool eller dusch på takterassen som hade varit skönt att ha.
Maja
Maja, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 October 2024
Great👍
Great Hotel , with great service from everyone working there 👍
Fredrik
Fredrik, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 July 2024
The architecture/design of the suite has been awesome. So many small details make you feel very welcome. The staff's friendliness is outstanding.