Protea Hotel Fire & Ice by Marriott JHB Melrose Arch
At Protea Hotel Fire & Ice by Marriott JHB Melrose Arch, you'll be within a 10-minute drive of Melrose Arch Shopping Centre and Nelson Mandela Square. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, aromatherapy, or reflexology. Other highlights include 2 bars/lounges, an outdoor pool, and a fitness center.
Languages
English
At a glance
Hotel size
197 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 18
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Babysitting*
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (ZAR 65 per night)
Wheelchair-accessible parking on site
Transfers
Airport shuttle on request (available 24 hours)*
Offsite
Area shuttle*
Shopping center shuttle*
Other information
Smoke-free property
No stag/bachelor or hen/bachelorette parties
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Camelot Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately ZAR 215 to 215 per person
Airport shuttle service is offered for an extra charge of ZAR 760 per vehicle (one way)
Area shuttle and shopping center shuttle service is offered for an extra charge
Children & extra beds
Babysitting is available for an extra charge
Parking
Self parking costs ZAR 65 per night
Pool, spa, & gym (if applicable)
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Protea Hotel Fire Ice Melrose Arch Johannesburg
Protea Fire Ice Melrose Arch Johannesburg
Protea Fire Ice Melrose Arch
Protea Hotel Fire Ice Marriott JHB Melrose Arch Johannesburg
Protea Hotel Fire Ice Marriott JHB Melrose Arch
Protea Fire Ice Marriott JHB Melrose Arch Johannesburg
Protea Fire Ice Marriott JHB Melrose Arch
Protea Hotel Fire Ice by Marriott Johannesburg Melrose Arch
Protea Hotel Fire Ice by Marriott JHB Melrose Arch
Protea Hotel Fire & Ice by Marriott JHB Melrose Arch Hotel
Frequently asked questions
Does Protea Hotel Fire & Ice by Marriott JHB Melrose Arch offer free cancellation for a full refund?
Yes, Protea Hotel Fire & Ice by Marriott JHB Melrose Arch does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?
Yes, there's an outdoor pool.
Are pets allowed at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?
Sorry, pets aren't allowed.
Is parking offered on site at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?
Yes. Self parking costs ZAR 65 per night.
Is airport shuttle service offered by Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?
Yes, an airport shuttle is available. The charge is ZAR 760 per vehicle one way.
What are the check-in and check-out times at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.
Is there an onsite casino at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?
No, this hotel doesn't have a casino, but Gold Reef City Casino (13-min drive) and Montecasino (15-min drive) are both nearby.
What is there to do at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch and nearby?
Protea Hotel Fire & Ice by Marriott JHB Melrose Arch has 2 bars, a spa, and an outdoor pool, as well as a fitness center and a garden.
Are there restaurants at or near Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?
Yes, there's an onsite restaurant that offers garden views.
What's the area around Protea Hotel Fire & Ice by Marriott JHB Melrose Arch like?
Protea Hotel Fire & Ice by Marriott JHB Melrose Arch is a short 4-minute walk from Melrose Arch Shopping Centre and 16 minutes' walk from Wanderers Stadium.
Protea Hotel Fire & Ice by Marriott JHB Melrose Arch Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.4/10
Staff & service
9.0/10
Amenities
8.6/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
3 December 2024
Winter break
Lovely hotel staff are first class
Helen
Helen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 November 2024
Amazing property!
Amazing property and great location with lots of restaurants around.
Prajeet
Prajeet, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
1 November 2024
Olivier
Olivier, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 October 2024
TARRYN
TARRYN, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 October 2024
Kathryn
Kathryn, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 September 2024
Michel
Michel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 September 2024
Carolina
Carolina, 3-night trip
Verified Expedia guest review
10/10 Exceptional
31 August 2024
Glenda
Glenda, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 August 2024
EM
EM, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 August 2024
This hotel is in a safe and accessible location within Melrose Arch. The retro decor takes a while to get used to but don’t let that put you off. The rooms are comfortable and the breakfast’s spectacular. The best part of the hotel is the people. From the front desk to the restaurant to the laundry facilities, everyone is incredibly friendly and efficient. I have stayed here multiple times with my family and alone, and will keep on coming back. Very good value for money.
Ivan
Ivan, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
17 July 2024
I am coming back here next time
The stay was great. Staffs were so friendly in reception and hosting.
AIREDALE
AIREDALE, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
13 July 2024
Mohit
Mohit, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 June 2024
renee
renee, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 June 2024
Michael
Michael, 3-night trip
Verified Expedia guest review
10/10 Exceptional
26 May 2024
Best a place in Joe Berg
Lynn
Lynn, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
20 April 2024
Nicholas
Nicholas, 4-night trip
Verified Expedia guest review
8/10 Very good
20 March 2024
Location is excellent with multiple restaurants and the mall in walkable distance. The hotel is across from the Marriott. Hotel restaurant menu is limited, not so much of fruits or yogurts option.
Daniela
Daniela, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 March 2024
Verified traveller
2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
5 February 2024
Love staying in this unique and conveniently located hotel when I visit Johannesburg.
Jo-Anne
Jo-Anne, 3-night trip
Verified Expedia guest review
10/10 Exceptional
29 January 2024
Helen
Helen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 December 2023
vered
vered, 6-night trip
Verified Hotels.com guest review
8/10 Very good
11 December 2023
david
david, 1-night trip
Verified Expedia guest review
10/10 Exceptional
28 November 2023
Staff were very friendly and helpful. Hotel had everything we needed.
alison
alison, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
10 November 2023
Miguel
Miguel, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 November 2023
Very nice property. Excellent staff. Could use some minor repairs to the rooms (small cracks in sink) but it is a comfortable convenience stay.