Heywood House Hotel, BW Signature Collection offers a great location, putting you within just a 10-minute walk of Liverpool ONE and Royal Albert Dock. This Georgian hotel is also within a short drive of Anfield Stadium. Fellow travelers say great things about the helpful staff and location.
Languages
English, Portuguese, Spanish
At a glance
Hotel size
35 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Off-site parking within 984 ft (GBP 18.40 per day); discounts available
Other information
Smoke-free property
Property amenities
Food and drink
To-go breakfast (surcharge) each morning 7:00 AM–10:00 AM
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Facilities
1 building/tower
Built in 1799
Safe-deposit box at front desk
Georgian architecture
Accessibility
Elevator
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
IPod docking station
32-inch TV
Digital TV channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Blackout drapes/curtains
Egyptian cotton sheets
Freshen up
Private bathroom
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi
Phone
More
Housekeeping (on request)
In-room safe
Fees & policies
Refundable deposits
Breakage deposit: GBP 50.00 per stay
Optional extras
To-go breakfast is offered for an extra charge of approximately GBP 5.00 for adults and GBP 5.00 for children
Late check-out can be arranged for an extra charge of GBP 10 (subject to availability)
Renovations and closures
The property is closed: Christmas Eve and Christmas Day.
Parking
Parking is available nearby and costs GBP 18.40 per day (984 ft away)
Policies
This property accepts credit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Housekeeping is included for stays of 3 nights or more.
Also known as
Heywood House
Heywood House Hotel Liverpool
Heywood House Liverpool
Heywood House Hotel BW Signature Collection
Heywood House Hotel, BW Signature Collection Hotel
Heywood House Hotel, BW Signature Collection Liverpool
Heywood House Hotel BW Signature Collection by Best Western
Heywood House Hotel, BW Signature Collection Hotel Liverpool
Frequently asked questions
Are pets allowed at Heywood House Hotel, BW Signature Collection?
Sorry, pets aren't allowed.
Is parking offered on site at Heywood House Hotel, BW Signature Collection?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Heywood House Hotel, BW Signature Collection?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of GBP 10 (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at Heywood House Hotel, BW Signature Collection?
No, this hotel doesn't have a casino, but Grosvenor Casino Liverpool (19-min walk) is nearby.
What's the area around Heywood House Hotel, BW Signature Collection like?
Heywood House Hotel, BW Signature Collection is in Liverpool City Centre, a short 2-minute walk from Liverpool James Street Station and 2 minutes' walk from Liverpool ONE. Travelers say that the hotel is in a great location.
Heywood House Hotel, BW Signature Collection Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.0/10
Amenities
8.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
25 December 2024
Carole
Carole, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
16 December 2024
Pleasant and comfortable stay
Another very comfortable and pleasant stay. Staff always friendly and helpful. Ideal location for attractions/shops/restaurants.
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
10 December 2024
Stuart
Stuart, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
10 December 2024
Xmas in Liverpool
Excellent hotel brilliant location
Friendly staff
Room excellent and clean
Overall absolutely brilliant
Will book again
Kerri
Kerri, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 December 2024
Excellent stay
Comfortable quiet and relaxing stay Great location and great service at front desk
Vicky
Vicky, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 November 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 November 2024
Excellent
Heywood House is a great place to stay in Liverpool. The staff was friendly, The room was comfortable and clean, and I plan to visit it again.
Marcio F O
Marcio F O, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 November 2024
Simon
Simon, 1-night trip
Verified Hotels.com guest review
8/10 Very good
11 November 2024
Andrew
Andrew, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 November 2024
Very good front desk staff extremely helpful
owen malcolm
owen malcolm, 4-night trip
Verified Hotels.com guest review
8/10 Very good
26 October 2024
Good enough for what we paid
People on reception were nice and friendly, rooms were clean and a great size. Our room was so hot though and window wouldn’t open. Friends room was ok.
Our room had a weird plumbing issue where you could hear the toilet or shower water running down the pipes from above. Was a bit off putting if you think about what might be flushing past you :-(
Philip
Philip, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
24 October 2024
It’s not an easy one to find, no visible sign- there is one but it’s not obvious, and sat nav didn’t lead to it. Maybe mention another business across the road or something? As a landmark?
georgina
georgina, 1-night trip
Verified Expedia guest review
8/10 Very good
22 October 2024
It was a nice hotel, albeit with a strange internal layout and not the easiest to navigate inside. The location is nicely located in the city centre, with fairly close proximity to everything you mostly need.
Thomas
Thomas, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
20 October 2024
Very cool, large boutique room. Out door patio. Very comfortable and quiet, especially being located near dining and pubs.
timothy
timothy, 2-night trip with friends
Verified Expedia guest review
4/10 Fair
16 October 2024
Woken at 5am both days
Hotel was very clean, staff friendly.
The mattresses were extremely firm, so much so I had back pain two days running.
Major downfall was the noise. Monday and Tuesday evening so I thought it would be quiet however the refuse men were around at 5am one day followed by the street cleaning vehicles. Next day were the bottle banks being emptied at 5am, again followed by street cleaning vehicles. Lovely the streets were clean but on a short break I don’t want to be woken at that time in the morning. For this reason I would not return to this hotel.
Jane
Jane, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
7 October 2024
A nice place to stay when in Liverpool.
Worth
Worth, 4-night trip
Verified Expedia guest review
4/10 Fair
7 October 2024
The room I got given was terrible because the pub next door plays music so loud you can even sit down to relax as the bass is so loud the room vibrates. Secondly there is no overhanging bedroom light, only small lamps in the room which is really inconvenient as I couldn't see properly when I was getting ready to go out which I think it’s an absolute joke how there isn't a main light in the room, like what kind of hotel is this?? Supposed to be a 4 star one I hardly think so. Thirdly as I was checking out and I had to catch my train when I got to reception there a sign saying back in 5 minutes, I’m sorry but I have a train to catch I don’t have time to be waiting for staff members to comeback to reception so I can speak to them to check out. Overall I would never stay here again. This is probably one of the worst hotels in Liverpool that’s I’ve stayed in.
Gary
Gary, 1-night trip
Verified Expedia guest review
10/10 Exceptional
6 October 2024
A smart, convenient and comfortable hotel.
Catherine
Catherine, 1-night family trip
Verified Expedia guest review
8/10 Very good
1 October 2024
City break
Reception staff were great.
Room had very comfortable bed but some lights did not work in the room. I did report to reception but fault was not rectified during 3 nightstay unfortunately.
Well situated for citybreak.
Philippa
Philippa, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 September 2024
Chris
Chris, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
24 September 2024
Great spot. So close to the water and tours.
Melanie
Melanie, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
19 September 2024
Pleasant stay
Very pleasant, comfortable one night stay. Hotel well placed for all Liverpool has to offer.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 September 2024
Staff was friendly in the room was lovely. Great location!