First, I felt funny that the hotel is located right off the Shinkansen entrance of JR Mikawa-Anjo sta, which you can go only by the LOCAL train. Unlike Shin-Anjo, a sta before, is accessible by express train! It was a hike from the Meitetsu line train stations though, we experienced exceptional hotel service and amenities in this little town. Almost all the instructions are available in English. They even provided my husband an English brochure. Our room was very spacious with a big enough bed (larger than American full-sized and a bit smaller than queen sized) which comes w a feather comforter. Great breakfast buffet side dish consists of typical Japanese soul food plus tons of fresh veges and fruits. Between 9.30pm to 11pm, a free bowl of ramen noodle service is available. The only things I noticed missing are no AC plug in women's hot spring changing room to use my hair iron, no AC plug around our bathroom sink in our room, and scarce # of digital cable TV stations. No fitness facility either. Otherwise, this clean and super-hospitable place can easily beat any hotel in Nagoya of the same class. Who'd thought my American husband would be so comfortable staying there. I'd highly recommend!!