Novotel Bangkok Sukhumvit 20 puts you within a 10-minute walk of Soi Cowboy and features a rooftop terrace and a free kids' club. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Food Exchange, one of 2 restaurants, which serves international cuisine and is open for breakfast and lunch. Other highlights at this luxurious hotel include 3 bars/lounges, a poolside bar, and a 24-hour fitness center. The helpful staff and overall property condition get great marks from fellow travelers. The property is just a short walk to public transportation: Asok BTS Station is 9 minutes and Sukhumvit Station is 12 minutes.
Languages
Chinese (Mandarin), English, German, Indonesian, Japanese, Korean, Thai
At a glance
Hotel size
244 rooms
Arranged over 25 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Babysitting*
Free children's club
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite parking available only on request
Free secured, covered onsite self parking
Free secured, covered onsite valet parking
Wheelchair-accessible parking on site
Height restrictions apply for onsite parking
Transfers
Airport shuttle on request (available 24 hours)*
Offsite
Free area shuttle within 800 meters
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
2 restaurants
3 bars/lounges
Poolside bar
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Free children's club
Children's pool
Free local shuttle
Childcare in room (surcharge)
Children's games
Toys
Working away
14 meeting rooms
Conference space (6889 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
Built in 2015
Safe-deposit box at front desk
Rooftop terrace
24-hour fitness center
An outdoor pool
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Outdoor furniture
Art Deco architecture
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Accessible airport shuttle
Visual alarms in hallways
Handrails in stairways
Wheelchairs available on site
Room amenities
Be entertained
42-inch LCD TV
Satellite TV channels
Pay movies
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Bidet
Eco-friendly toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Mini-fridge
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Water-efficient showers only
Special features
Dining
Food Exchange - This buffet restaurant specializes in international cuisine and serves breakfast and lunch.
Gourmet Bar - This bar specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Sky on 20 - This rooftop bar serves dinner only. Happy hour is offered. Open daily.
Pool Bar - This bar specializes in international cuisine and is located by the pool. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately THB 530 for adults and THB 265 for children
Airport shuttle service is offered for an extra charge of THB 1600 per vehicle (one-way, maximum occupancy 3)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for THB 1530.0 per night
Parking
Guests must contact this property in advance to reserve onsite parking
Parking height restrictions apply
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Novotel Bangkok Sukhumvit 20 Opening June 2016 Hotel
Novotel 20 Opening June 2016 Hotel
Novotel Bangkok Sukhumvit 20 Opening June 2016
Novotel 20 Opening June 2016
Novotel Bangkok Sukhumvit 20 Hotel
Novotel 20 Hotel
Novotel 20
Novotel Bangkok Sukhumvit 20 (Opening June 2016)
Frequently asked questions
Does Novotel Bangkok Sukhumvit 20 offer free cancellation for a full refund?
Yes, Novotel Bangkok Sukhumvit 20 does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novotel Bangkok Sukhumvit 20?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Novotel Bangkok Sukhumvit 20?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Novotel Bangkok Sukhumvit 20?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Novotel Bangkok Sukhumvit 20?
Yes, an airport shuttle is available. The charge is THB 1600 per vehicle one-way.
What are the check-in and check-out times at Novotel Bangkok Sukhumvit 20?
Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Novotel Bangkok Sukhumvit 20 and nearby?
Novotel Bangkok Sukhumvit 20 has 3 bars and an outdoor pool, as well as a 24-hour fitness center.
Are there restaurants at or near Novotel Bangkok Sukhumvit 20?
Yes, there are 2 onsite restaurants, featuring international cuisine, pool views, and poolside dining.
What's the area around Novotel Bangkok Sukhumvit 20 like?
Novotel Bangkok Sukhumvit 20 is in Sukhumvit, a short 9-minute walk from Asok BTS Station and 11 minutes' walk from Terminal 21 Shopping Mall.
Novotel Bangkok Sukhumvit 20 Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
19 December 2024
Dekha
Dekha, 5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
19 December 2024
Kevin
Kevin, 4-night trip
Verified Hotels.com guest review
8/10 Very good
18 December 2024
Overall good stay!
Good stay, but felt sink was not cleaned properly
Breakfast was great!
Nina
Nina, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 December 2024
Great value for money
Very good value for money. The hotel staff were helpful and friendly. Good location but beware traffic in this general area isn’t the best but we had a good time and left enough time to get to where we needed to with taxis
Sam
Sam, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 November 2024
Nongnard
Nongnard, 2-night trip
Verified Hotels.com guest review
8/10 Very good
18 November 2024
Best hotel in Bangkok
Another stay at my favorite hotel in Bangkok.
Easy to find and plenty of food choices and bars around the area
Will stay again
phillip
phillip, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 October 2024
Nice hotel good location
Only downside was food selection as I was half board for my 2 day stay no choice
Keith
Keith, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 October 2024
Ahad
Ahad, 1-night trip
Verified Hotels.com guest review
8/10 Very good
7 October 2024
SUNG
SUNG, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
9 September 2024
Great family hotel. Enjoyed our stay
rikki
rikki, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
6 September 2024
Excellent staff, clean and tidy and a short walk to Sukhumvit.
Well priced and nice roof bar
rikki
rikki, 3-night family trip
Verified Expedia guest review
8/10 Very good
3 September 2024
Amazing staff and well appointed hotel for the price. Starting to show its age a little but perfect for the one night I need during transit.
Haydn
Haydn, 1-night trip
Verified Hotels.com guest review
8/10 Very good
2 September 2024
Easy to access and easy to get to where we wanted to go. So full marks for convenience. Staff great.
Allan
Allan, 2-night trip
Verified Expedia guest review
8/10 Very good
28 August 2024
Thank you
GERARD ARDITYA
GERARD ARDITYA, 2-night trip
Verified Expedia guest review
10/10 Exceptional
23 August 2024
JEAN
JEAN, 1-night trip
Verified Expedia guest review
10/10 Exceptional
23 August 2024
Soi 20stay
Lovely stay, helpful staff, excellent breakfast, comfortable room. It is in a splendid location, quiet but near transport and all you need whatever you are looking for.
David
David, 6-night trip
Verified Hotels.com guest review
6/10 Good
23 August 2024
Need to take 10 min walk from main road.
Do consider other novotel hotel.
Chee Meng
Chee Meng, 3-night trip
Verified Expedia guest review
8/10 Very good
16 August 2024
It’s a good stay, but it is not the best.
Likes
Convenience to travel to places
Cleanliness
Dislikes
Not all staff is polite. There is one lady at the front desk showed “I don’t care type of attitude” after I asked about my double booking with Expedia. Or maybe she had a bad day. One gentlemen showed I am happy to help attitude at all time.
Wished there are more breakfast options.
My stay was 7/12-8/14 if you need more information.
Wassana
Wassana, 2-night trip
Verified Expedia guest review
8/10 Very good
15 August 2024
Very good family room. Access to executive room was a nice touch.
Andrew
Andrew, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
12 August 2024
Great hotel; location, service and ambiance
After a couple of bad experiences with other Bangkok hotels, it was such a pleasure to check-in to the Novotel for my last few days in the city.
The property is clean, the staff are friendly, and the rooms are simple but comfortable.
Thank you for a great stay!
R M
R M, 3-night trip with friends
Verified Hotels.com guest review
4/10 Fair
10 August 2024
YOUSEF
YOUSEF, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 August 2024
Anunay
Anunay, 1-night trip
Verified Expedia guest review
2/10 Poor
2 August 2024
Not to recommend
No satisfied at all , disappointed, poor breakfast and bad service
Taher
Taher, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
1 August 2024
Michael
Michael, 2-night trip
Verified Expedia guest review
6/10 Good
20 July 2024
Walkable distance to mall and lots of dining options. Dirty but convenient location to public transportation. Far from the both the domestic and international airports though.