Cartagena de Indias Convention Center - 4 min drive - 3.0 km
Walls of Cartagena - 5 min drive - 3.3 km
Getting around
Rafael Nunez Intl. Airport (CTG) - 18 min drive
Airport shuttle (surcharge)
Restaurants
El Gran Pandebono - 1 min walk
Juan Valdez Café - 2 min walk
Chef Julian - 3 min walk
Hamachi - 1 min walk
Kfc - 1 min walk
About this property
Hampton By Hilton Cartagena
Hampton By Hilton Cartagena is just 4.8 mi (7.8 km) from the airport and offers a shuttle. You can visit the fitness center for a workout or unwind with a drink at the bar/lounge. Other highlights include an outdoor pool, a rooftop terrace, and a snack bar/deli. Fellow travelers say great things about the helpful staff.
Languages
English, French, Portuguese, Spanish
At a glance
Hotel size
135 rooms
Arranged over 11 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Parents must have child's birth certificate and photo ID*
Pets
Pets not allowed
Internet
Free WiFi in public areas
Parking
No onsite parking
Transfers
Airport shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6 AM–10 AM
Bar/lounge
Coffee/tea in a common area
Snack bar/deli
Traveling with children
Children stay free (see details)
What to do
Beach nearby
Working away
24-hour business center
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Built in 2013
Safe-deposit box at front desk
Rooftop terrace
Fitness center
An outdoor pool
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchairs available on site
Closed captioned TV
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Soundproofed rooms
Alarm clock
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free local calls
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
La Heroica - This rooftop bar overlooks the pool.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Optional extras
Airport shuttle service is offered for an extra charge
Renovations and closures
The following facilities or services will be unavailable from November 12 2024 to December 13 2024 (dates subject to change):
Bar/Lounge(s)
Swimming pool
The property will be renovating from November 12 2024 to December 13 2024 (completion date subject to change). The following areas are affected:
Bar/lounge
Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.
Children & extra beds
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Hampton Hilton Cartagena
Hampton Hilton Hotel Cartagena
Hampton Hilton Cartagena Hotel
Hampton By Hilton Cartagena Hotel
Hampton By Hilton Cartagena Cartagena
Hampton By Hilton Cartagena Hotel Cartagena
Frequently asked questions
Does Hampton By Hilton Cartagena offer free cancellation for a full refund?
Yes, Hampton By Hilton Cartagena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hampton By Hilton Cartagena?
Yes, there's an outdoor pool. The pool will be unavailable from November 12 2024 to December 13 2024 (dates subject to change).
Are pets allowed at Hampton By Hilton Cartagena?
Sorry, pets aren't allowed.
Is parking offered on site at Hampton By Hilton Cartagena?
Sorry, there's no onsite parking at Hampton By Hilton Cartagena.
Is airport shuttle service offered by Hampton By Hilton Cartagena?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hampton By Hilton Cartagena?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Hampton By Hilton Cartagena?
No, this hotel doesn't have a casino, but Rio Cartagena Casino (6-min walk) is nearby.
What is there to do at Hampton By Hilton Cartagena and nearby?
Hampton By Hilton Cartagena has an outdoor pool and a fitness center.
What's the area around Hampton By Hilton Cartagena like?
Hampton By Hilton Cartagena is located near Bocagrande Beach in Bocagrande, a short 6-minute walk from Rio Cartagena Casino and 16 minutes' walk from El Laguito Beach.
Hampton By Hilton Cartagena Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.6/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
28 November 2024
Juan David
Juan David, 1-night trip
Verified Hotels.com guest review
6/10 Good
20 October 2024
Poor room air conditioning. The thermostat says 18 degrees but the room feels hotter. They said it takes a few hours to kick in cooler air. I asked for another room. They put me in another room. Same situation. So I wait for later that evening to see if anything would change. Same situation. A kind lobby attendant with lots of patience offers to walk me through the hotel to check other vacant rooms. The lobby attendant was kind enough to do this but I told her I can't sleep in such a hot room. We checked out approximate 5 other rooms before I found one with cool air that suits me.
Leon
Leon, 3-night trip with friends
Verified Hotels.com guest review
6/10 Good
20 October 2024
Bad air conditioning
The air conditioning in the room they gave me was hot. They sent someone he checked something on the wall, and said in Spanish that I had to wait a few hours for the coolair to kick in. Later that night the room remained hot. A courteous female at the guest lobby took us around the hotel room after room for us to visit rooms to see if we were satisfied with the cool air. After visiting a few,we finally found a room. Also this hotel guest policy sucks. I understand security protocols but why do guests have to literally go down to the lobby to sign papers to let a friend in for a few mins?
Leon
Leon, 3-night trip with friends
Verified Hotels.com guest review
8/10 Very good
11 October 2024
Mathieu
Mathieu, 1-night trip
Verified Hotels.com guest review
2/10 Poor
12 September 2024
This is probably the worst hotel in Cartagena. Front desk staff are scammers. The hotel is not recommended for your safety and security reasons. I advise you not to stay here
Asim
Asim, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
25 August 2024
Walking distance to restaurants, shops and the beach.
Melinda
Melinda, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
21 August 2024
Great staff. Very welcoming
Jenmy
Jenmy, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
10 August 2024
Staff was very friendly and accommodating. Room and lobby were clean. Only complaint is that the A/C made a weird noise when we turned it on. Other than that, very happy with our stay.
Verified traveller
1-night family trip
Verified Hotels.com guest review
8/10 Very good
1 August 2024
Rebeca
Rebeca, 5-night trip
Verified Expedia guest review
8/10 Very good
30 July 2024
Small room but comfortable. Bathroom needs a bit of upgrade and newer towels. Breakfast buffet was wonderful with different food options.
Angelica
Angelica, 1-night family trip
Verified Expedia guest review
4/10 Fair
16 July 2024
Eulie
Eulie, 4-night trip
Verified Expedia guest review
8/10 Very good
15 July 2024
Great service, delicious food
Romina
Romina, 2-night trip
Verified Expedia guest review
10/10 Exceptional
5 July 2024
Perfect place to stay.
Manuel Germán
Manuel Germán, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
4 July 2024
Nice, clean, convenient and friendly staff
Amalfi
Amalfi, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
27 June 2024
It is a nice place, good location and excellent staff.
ARMANDO
ARMANDO, 5-night business trip
Verified Expedia guest review
10/10 Exceptional
25 June 2024
Muy buenas condiciones y buena atencion.
Yelandrine
Yelandrine, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
21 June 2024
Moises
Moises, 2-night trip
Verified Expedia guest review
10/10 Exceptional
20 June 2024
Pachy
Pachy, 1-night trip
Verified Expedia guest review
8/10 Very good
1 June 2024
I didn't like their guest policies for when you wanted to bring guests with you for maybe a day.
Kibwe
Kibwe, 1-night trip
Verified Expedia guest review
10/10 Exceptional
30 May 2024
Luis
Luis, 3-night trip
Verified Expedia guest review
10/10 Exceptional
28 May 2024
Vondell
Vondell, 4-night trip
Verified Expedia guest review
8/10 Very good
17 April 2024
Breskfast
LUIS A MORALES
LUIS A MORALES, 2-night family trip
Verified Expedia guest review
2/10 Poor
9 April 2024
i never went to this hotel .i request my money back .and they dont want to give me my moey back
Carlos
Carlos, 3-night trip
Verified Expedia guest review
10/10 Exceptional
7 April 2024
Excellent
carlos
carlos, 3-night trip
Verified Expedia guest review
8/10 Very good
2 April 2024
I appreciated much the staff of the hotel. Customer oriented service, however, the hotel should hire more english speaking staff. What I did not like, it's a breakfast. The hotel should improve the variety and the quality of offered food and fruits.